Clerk/Typist (XN02)

Leeds Teaching Hospitals

This job is now closed

Job summary

Full time Band 2 Clerk Typist. Working across 5 days 08:30 - 16:30

An exciting opportunity has arisen within the Oncology team. We are looking to recruit a clerk typist; this role would be an ideal step to becoming a medical secretary with a full induction programme and training given along with opportunities for professional development in a supportive environment.

Main duties of the job

As a clerk typist you will be responsible for the typing of correspondence and dealing with telephone calls both internal and external. Liaising with external medical team such as hospices and GP surgeries. Scanning of documents and incoming post. Covering team members during absence and supporting the wider team were applicable.

About us

Nice friendly team based in the Bexley wing. We cover both Medical and Clinical Oncology.

We work very closely with our clinicians who are very approachable and if you would like to come for a look around to have an informal chat regarding the role please feel free to give us a call to arrange.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

20 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-ONC-0352

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

JOB PURPOSE/SUMMARY

The post holder will work as part of a multidisciplinary team in order to provide an effective and efficient clerical and typing service to the non - surgical oncology team.

The post holder has a responsibility to ensure that clerical and typing duties are completed in a timely manner, ensuring Trust targets are met

ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Clerk/typist

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

Job description

Job responsibilities

JOB PURPOSE/SUMMARY

The post holder will work as part of a multidisciplinary team in order to provide an effective and efficient clerical and typing service to the non - surgical oncology team.

The post holder has a responsibility to ensure that clerical and typing duties are completed in a timely manner, ensuring Trust targets are met

ORGANISATIONAL CHART

Business Manager

Patient Services Co-Ordinator

Clerk/typist

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Typing of medical reports/patient details onto a computerised system.

Booking out and despatch of reports and films.

Dealing with correspondence, incoming and outgoing, that any senior member of the department may require.

Dealing with telephone enquiries from hospital staff, outside agencies and patients.

General clerical duties which include filing, photocopying and faxing.

Arranging ambulance transport, portering services or nurse escorts for patients.

Provide cover in reception eg act as reception clerk, dealing with queries from patients, medical staff and outside agencies, including telephone enquiries.

Other duties

To liaise with colleagues and other disciplines as necessary.

To maintain knowledge of office equipment based in the Department.

To participate in the appraisal process as outlined by Trust policies and procedures.

To take on additional and changing duties commensurate with the grade as defined by the Office/Administration Manager in response to demands made upon the Department.

Person Specification

Skills & behaviours

Essential

Self-motivated and enthusiastic
Able to work accurately and calmly whilst under pressure
Good team worker
Professional in appearance and conduct
Reliable and punctual
Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
Be able to work with limited supervision

Desirable

Be of a mature, pleasant and friendly nature with a good sense of humour
Adaptable and flexible
Confident manner
Have the ability to stay calm whilst working under pressure.

Qualifications

Essential

Good general standard of education.
RSA II typing/word processing or equivalent
Audio typing
Microsoft Word for Windows
Keyboard/data entry skills are essential.

Desirable

ECDL certificate or working towards
Other Microsoft applications e.g. Excel
Good communication skills are required, both written and oral.

Experience

Desirable

Experience in a secretarial role
Knowledge of Medical Terminology
Hospital and/or general public experience
The post holder would be expected to develop their understanding and use of information technology.

Additional requirements

Essential

Good interpersonal and communication skills
Accurate typing and spelling ability
Good telephone skills
Able to use own initiative
Be honest, trustworthy polite and helpful
Be professional in appearance and conduct.
To familiarise him/herself with the basic work and procedures of the department in order to answer patient enquiries and provide an effective and efficient clerical service.

Person Specification

Skills & behaviours

Essential

Self-motivated and enthusiastic
Able to work accurately and calmly whilst under pressure
Good team worker
Professional in appearance and conduct
Reliable and punctual
Be able to work as part of a team, supporting and covering colleagues where appropriate as and when required
Be able to work with limited supervision

Desirable

Be of a mature, pleasant and friendly nature with a good sense of humour
Adaptable and flexible
Confident manner
Have the ability to stay calm whilst working under pressure.

Qualifications

Essential

Good general standard of education.
RSA II typing/word processing or equivalent
Audio typing
Microsoft Word for Windows
Keyboard/data entry skills are essential.

Desirable

ECDL certificate or working towards
Other Microsoft applications e.g. Excel
Good communication skills are required, both written and oral.

Experience

Desirable

Experience in a secretarial role
Knowledge of Medical Terminology
Hospital and/or general public experience
The post holder would be expected to develop their understanding and use of information technology.

Additional requirements

Essential

Good interpersonal and communication skills
Accurate typing and spelling ability
Good telephone skills
Able to use own initiative
Be honest, trustworthy polite and helpful
Be professional in appearance and conduct.
To familiarise him/herself with the basic work and procedures of the department in order to answer patient enquiries and provide an effective and efficient clerical service.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.