Job responsibilities
JOB
PURPOSE/SUMMARY
The jobholder will be actively
involved in providing direct and indirect compassionate care for patients in
support of the multidisciplinary team.
The jobholder will undertake a
range of delegated clinical patient care duties and can be expected to work
under direct or indirect supervision by a registered practitioner.
The jobholder will assist in the
overall implementation and evaluation of care as part of the multi
professional team.
The jobholder is expected to plan,
implement, deliver and maintain high standards of patient care.
The jobholder will be skilled in
taking appropriate action(s) and acting on own initiative to achieve the
planned outcome.
The jobholder will contribute to
the maintenance of an environment for effective care.
The jobholder will be expected to
lead a team of clinical support workers and apprentice clinical support
workers.
The jobholder will be expected to
practice in accordance with Trust policies, guidelines, standards and
statutory requirements and operate within defined competency boundaries.
The jobholder will work within a
ward, clinical department or community setting as part of a multidisciplinary
team.
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Communication
and Working Relationship
Establish and maintain effective
communication with patients, families, carers and patient groups
Develop and maintain appropriate
relationships, communication and teamwork with members of the
multi-disciplinary team within the ward/department
Assist in the welcome and reception
of patients into the clinical area
Demonstrate a variety of
communication skills with patients who may have communication needs and
difficulties e.g., confusion, dementia or other linguistic issues
Communicate effectively with all
health, social care providers, voluntary sectors and emergency services
Maintain clear, concise and legible
documentation adhering to standards in accordance with Trust policies and
guidance
Ensure compliance with Trust
policies and procedures regarding confidentiality of data and data security
Communicate with colleagues and
members of the multi-disciplinary team clearly and effectively in written,
verbal and electronic format (this may include accessing and updating patient
records on central databases or electronic systems).
Participate in and contribute to
local audits (e.g., hand hygiene audit)
Escalate concerns with regards to
patients physical or psychological needs, or changes in their clinical
condition to a registered practitioner within appropriate time frames
Effective use of communication
skills when responding to patients, relatives or carers concerns and
complaints, contributing to the ward, unit or department team action plan to
achieve local resolution.
Ensures, in liaison with registered
practitioners that interpreters are utilised as appropriate to support
patients understanding and communication needs.
Ability to answer phone,
effectively managing the enquiry
Clinical
Responsibilities
Provide and deliver a high standard
of compassionate nursing care recognising and meeting the specific needs of
the patients
Following training and assessment,
competently undertake clinical activities relevant to the post and clinical
area as agreed
Acknowledge any limitations of
competence in accepting care activities outside agreed limitations and inform
a registered practitioner
Assist in planning, implementation
and evaluation of individual programmes of care for patients
Document interventions performed
and care delivered, ensuring that a registered practitioner countersigns
record where appropriate.
Assist in the recording of fluid
balance, reporting discrepancies to a registered practitioner.
Assist the patient with all aspects
of their personal hygiene.
Assist in the safe moving and
handling of all patients utilising appropriate equipment.
Assist the patient with their
elimination needs, including bowel and urinary catheter care.
Provide care for patients with
reduced mobility; to include skin integrity, pressure area care and
measurement and application of anti-embolic stockings
Assist in ensuring patients
nutritional needs are met.
Carry out clinical observations on
patients, recognising, recording and reporting abnormalities and changes in
patients condition to the registered
practitioner
Utilise early warning score
indicators (e.g., NEWS) to recognise any patient deterioration/sudden change
in condition, reporting immediately to the registered practitioner.
Prepare and undertake interventions
consistent with evidence-based practice, through applying knowledge and
skills to determine nature of the clinical care intervention required to meet
patients requirements for care.
Evaluate and review the effect of
any interventions and the patients agreed plan of care and report outcomes of
interventions to the registered practitioner.
Collect equipment for clinical
procedures as directed by the registered practitioner. Safely dispose of
equipment, post procedure, restocking where appropriate
Assist in safe and appropriate use
and maintenance of equipment
Assist in the correct handling and
dispatch of specimens
Safe disposal of soiled linen and
clinical waste from the ward or department
Participate in the process of
involving relatives and or carers in the provision of patient care
Contribute to the psychological and
or spiritual needs of patients using diversionary and comfort measures as
appropriate
Acts as a chaperone as per
chaperone policy.
Assist in the performing of last
offices for deceased patients.
Undertake the escort of patients to
other departments and ward as instructed by a registered practitioner
Organise and prioritise time
effectively
Undertake duties on different
wards, departments or clinical areas as and when required by service demands
or patient need.
Act in such a way that safeguards
the health and wellbeing of children & vulnerable adults at all times. Is
familiar with and adheres to, the LTHT safeguarding policies.
Other
Responsibilities
Participate in the use of the Leeds
Improvement Method to improve the quality and safety of the service.
Contribute to the prevention and
control of infection in line with Trust guidelines
Assist in maintenance of accurate
records and documentation, with regard to legal requirements, confidentiality
and management of information.
Ensure that essential information
on the patients condition and progress is recorded in accordance with Trust
guidelines
Understand the need to maintain and
respect patient confidentiality
Promote and value the rights,
responsibilities and diversity of people ensuring religious and cultural
needs are addressed
Education,
Health, Safety and Security
Ensure safe keeping and
transportation of patient property and valuables in accordance with Trust
policy.
Recognise the importance of health
education and teaching of patients and their carers, and inform senior staff
where this might be required
Ensure equipment and resources are
used appropriately, efficiently and economically
Maintain a safe working
environment, reporting incidents, accidents, complaints according to Trust
policy.
Participate in in-service training
Complete annual mandatory and
priority training requirements within agreed timescales
Participate in own and others
annual performance appraisal
Supervision
and leadership
Will be expected to lead a team of
clinical support workers on a shift-by-shift basis
Will be expected to contribute to
mentorship and appraisal of junior staff.
Raise concerns with regards to
risk, danger, malpractice or wrongdoing by following the LTHT Whistleblowing
policy and supporting processes.
INFECTION
CONTROL
The jobholder must comply at all
times with the Leeds Teaching Hospitals NHS Trust Infection Control policies,
in particular by practising Universal Infection Control Precautions.
Hand hygiene must be performed
before and after contact with patients and their environment.
HEALTH
AND SAFETY / RISK MANAGEMENT
All staff are responsible for
working with their colleagues to maintain and improve the quality of services
provided to our patients and other service users.
This includes complying at all
times with the Leeds Teaching Hospitals NHS Trust Policies, including Health
and Safety policies, in particular by following agreed security and safer
working procedures, and reporting incidents using the Trust Incident Reporting
system
EQUALITY
AND DIVERSITY
The jobholder must comply with all
policies and procedures designed to ensure equality of employment and that
services are delivered in ways that meet the individual needs of patients and
their families.
No person whether they are staff,
patient or visitor should receive less favourable treatment because of their
gender, ethnic origin, age, disability, sexual orientation, religion etc.
TRAINING
AND PERSONAL DEVELOPMENT CONTINUOUS PROFESSIONAL DEVELOPMENT
The jobholder must take
responsibility in agreement with his/her line manager for his/her own
personal development by ensuring that Continuous Professional Development
remains a priority.
The jobholder will undertake all
mandatory training required for the role.
COMMUNICATION
& WORKING RELATIONSHIPS
Registered Nurses and Practitioners
Clinical Educators
Support Workers
Assistant Practitioners
Medical Staff
Allied Health Professions
Estates and Facilities
