Workforce and People Senior Manager (XN08)

Leeds Teaching Hospitals

The closing date is 14 April 2025

Job summary

The Workforce and People Senior Manager is responsible for delivering regional elements of the NIHR RDN Workforce strategy, including learning, organisational development (OD), and inclusion initiatives. This includes ensuring sites and networks have the necessary skills to deliver RDN effectively. The role leads on strategic workforce planning, develops workforce intelligence, and drives equality, diversity, and inclusion efforts within the RRDN. The post holder provides operational management of the Workforce Development function and line management for Learning & Development Facilitator, Digital Learning Designer, and Clinical Educator posts. Responsibilities also include staff performance reviews, identifying training needs, and ensuring capabilities align with business objectives.

Main duties of the job

Lead regional delivery of RDN Workforce strategy, inspire teams, represent region nationally, and propose innovations to enhance workforce capacity and capability. Coordinate annual planning, and input into RRDN business planning, with focus on workforce, development, and inclusion. Develop national systems for workforce intelligence, manage learning and development programs, and use Information and Learning Technology to support teaching. Manage Workforce Development staff, ensure effective induction programs, and oversee regional/national training delivery. Write regional policies and provide expert guidance on research governance. Contribute to national projects, develop inclusive learning programs, and partner with colleagues for consistent development opportunities.

Manage GCP Facilitator Development, ensure standardized delivery, and handle performance management locally.

Collaborate with the Life Sciences Industry to support workforce development and champion their contribution to NHS and social care.

Embed continuous improvement, promote RDN as a learning organization, and innovate in digital enablement strategies.

Build relationships with stakeholders, ensure high-quality Workforce Development, and collaborate on communication strategies.

Enable effective RDN delivery, ensuring a positive impact on patients, carers, and the public.

Provide reports to leadership, ensuring compliance with governance standards.

About us

The National Institute for Health and Care Research (NIHR) is funded by the Department of Health and Social Care (DHSC). NIHR works in partnership with the NHS, universities, local government, other research funders, patients and the public. The NIHR funds, enables and delivers world-leading health and social care research that improves people's health and wellbeing and promotes economic growth. NIHR is a major funder of applied health research in low and middle-income countries.

The whole of England will be supported through 12 NIHR Regional Research Delivery Networks (RRDNs). The RRDNs will work with the national Research Delivery Network Coordinating Centre (RDNCC) to provide a joint RDN leadership function so that the NIHR RDN as a whole functions as a single organisation with a shared vision and purpose across England.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

24 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-0136A

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

STRATEGIC LEADERSHIP

Lead on the regional delivery of the RDN Workforce strategy to support the strategic, system-wide development of the research delivery workforce across a broad range of roles, specialties and settings

Motivate and inspire teams by being a visible leader and acting as a role model for others

Work as a senior member of the national RDN Workforce and Organisational Development team, representing the region at a national

level and participating in nationally agreed initiatives

Propose key innovative opportunities for increasing research delivery workforce capacity and capability across the RDN

Act as an ambassador for the RDN and wider NIHR

BUSINESS PLANNING

Coordinate engagement with and adherence to annual planning and reporting requirements

Input into the development of RRDN business planning and management for other services and functions where there are dependencies on workforce development, organisational development and the people side of inclusion

INFORMATION & ADMINISTRATION

Develop shared, national systems and processes for gathering robust research delivery workforce intelligence to inform the strategic

development of regional workforce planning activities with partners

Oversee and manage the coordination of regional and where appropriate, national programmes of learning and development including design, delivery and evaluation

Lead and develop the use of Information and Learning Technology to support learning, teaching and assessment across the network and to align with the digital enablement strategy

Report on and present complex data with clarity to senior forums including at Board Level

OPERATIONAL MANAGEMENT

Line manage staff members in the Workforce Development function, which will include undertaking staff reviews to identify training and development needs, and establishing how those needs will be met, and managing performance against agreed objectives

Ensure adherence to all RDN approaches and frameworks, and employers policies by all staff in the Workforce Development function

Provide the link for all courses at a national level and provide advice and guidance to the local facilitators

Provide operational oversight and management of regional and, where appropriate, national programmes of work

Ensure effective local induction programmes are in place for all RRDN staff

Provide highly specialist advice on all aspects of the research process in particular interpreting legislative and regulatory requirements and

providing guidance to researchers on fulfilling their obligations

Write regional policies and SOPs by interpreting national directives and guidelines for local implementation, and to work with local partners to support the implementation of these where necessary

SERVICE IMPROVEMENT & DEVELOPMENT

Actively contribute to the development and delivery of national projects and initiatives to drive national and regional impact

Contribute to the development of research leadership that enables a positive One RDN culture and behaviours

Understand regional and national research delivery learning and development needs and partner in the development of high-quality

learning that is inclusive and meets the needs of a diverse workforce

Work as a collegiate partner with colleagues across the Network to ensure consistency of the development opportunities provided to staff, customers and stakeholders

PERFORMANCE MANAGEMENT

Manage the Good Clinical Practice (GCP) Facilitator Development Programme and ongoing facilitator development, including performance

management issues where required

Determine capacity of the facilitator community across the RRDN region in conjunction with health and care organisations and advise/guide accordingly

Performance manage course facilitators from the RRDN and Delivery Organisations to ensure a standardised approach to logistics for delivering learning and development is implemented

Lead in managing performance issues locally as agreed with the Workforce and Organisational Development Directorate (RDNCC)

LIFE SCIENCES INDUSTRY

Actively collaborate with the RDN Life Sciences Industry in supporting the development of the research delivery workforce within new sites and increasing capacity and capability to deliver a range of studies

Champion RDN Life Science Industry research and the importance and contribution of industry to NHS and social care within learning and

development activities for RDN staff and stakeholders

FINANCIAL MANAGEMENT RESPONSIBILITIES

Develop business cases/options papers for the RRDN leadership team to inform decisions regarding workforce and organisational development

Working with the RRDN Finance team, provide accurate financial analysis for use by the RRDN Leadership team to inform strategic network wide decisions

Provide effective management of any financial resources allocated for the successful development & delivery of high-quality, cost-effective learning and development as well as regional and national meetings or events to ensure value for money

Proactively manage and review resource allocation, identifying areas of potential cost savings

Procure and manage necessary hardware and software required for the design, development and delivery of learning and development, including annual subscriptions and licensing

CONTINUOUS IMPROVEMENT

Embed a culture of continuous improvement (CI) across the network in support of utilising shared CI methodologies to facilitate a learning

organisation that meets measures of organisational maturity

Promote the RDN as a learning organisation that uses the knowledge and skills of all members to improve performance and generate helpful and shared outputs and contribute to service improvement programmes

Support the engagement from providers of NHS and social-care services, research participants and staff involved in portfolio research and relevant stakeholders in consultations about ways to improve the RDN service

Ensure national systems and processes for the evaluation of all programmes of learning and development are adhered to, acting where

performance falls short of expected standards

Seek innovative ways of embedding digital enablement as a key workforce development strategy throughout the RRDN

COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND

NON-NHS)

Identify, establish and maintain working relationships with the relevant stakeholders and partners e.g. Clinical Trials Units, RSSs, Trust and regional R&D Directorates, commissioning bodies, patients, carers and the public and other relevant groups/individuals

Work closely with staff and stakeholders, both within and outside the RRDN Host Organisation, to ensure a high-quality Workforce

Development function that meets the needs of its customers. This will include working with learning and development teams, subject matter

experts (i.e researchers, health and care providers, life sciences, etc), and liaison with external providers where appropriate

Act as the main point of contact for all queries regarding the regional Workforce Development function

Collaborate with NIHR infrastructure colleagues regionally and nationally to support a One NIHR approach to workforce development

Work closely with regional and national communications teams to ensure learning and development opportunities are shared across a range of channels to engage new and existing groups

Ensure local engagement of NHS organisations with the Workforce Development strategy of the RDN

ENSURING PATIENT, CARER AND PUBLIC INFORM AND INFLUENCE DELIVERY OF RDN STRATEGY

Demonstrate understanding of the regional participant, carer and public impact on the research landscape

Through the provision of high quality learning, development and inclusion programmes and initiatives, enable the efficient and effective delivery of RDN services and functions, resulting in a positive impact on patients, carers and the public

CORPORATE GOVERNANCE

Support corporate governance through the provision of regular and ad hoc reports to the RRDN leadership team and Boards as required

KEY RESULT AREAS

Autonomously manage and deliver the Workforce Development function with specific responsibility for programmes of learning and development, organisational development initiatives, a programme of continuous improvement embedded across the regional service, as well as key workforce inclusion activities

Manage arrangements for exceptional circumstances where a standardised approach is not workable, to minimise the impact on learner

experience and course aims

SPECIALIST RESPONSIBILITIES

Lead on equality, diversity and inclusion as it relates to our people, working with host organisations and the NIHR Inclusion team to ensure a systemic approach to embedding principles of equality, diversity and inclusion throughout the network

Coordinate expert advice and guidance on research governance requirements and related regulations to guide safe and appropriate

training development and delivery. This includes being accountable for maintaining high quality local delivery of the NIHR Good Clinical Practice (GCP) Education suite of training courses

Job description

Job responsibilities

STRATEGIC LEADERSHIP

Lead on the regional delivery of the RDN Workforce strategy to support the strategic, system-wide development of the research delivery workforce across a broad range of roles, specialties and settings

Motivate and inspire teams by being a visible leader and acting as a role model for others

Work as a senior member of the national RDN Workforce and Organisational Development team, representing the region at a national

level and participating in nationally agreed initiatives

Propose key innovative opportunities for increasing research delivery workforce capacity and capability across the RDN

Act as an ambassador for the RDN and wider NIHR

BUSINESS PLANNING

Coordinate engagement with and adherence to annual planning and reporting requirements

Input into the development of RRDN business planning and management for other services and functions where there are dependencies on workforce development, organisational development and the people side of inclusion

INFORMATION & ADMINISTRATION

Develop shared, national systems and processes for gathering robust research delivery workforce intelligence to inform the strategic

development of regional workforce planning activities with partners

Oversee and manage the coordination of regional and where appropriate, national programmes of learning and development including design, delivery and evaluation

Lead and develop the use of Information and Learning Technology to support learning, teaching and assessment across the network and to align with the digital enablement strategy

Report on and present complex data with clarity to senior forums including at Board Level

OPERATIONAL MANAGEMENT

Line manage staff members in the Workforce Development function, which will include undertaking staff reviews to identify training and development needs, and establishing how those needs will be met, and managing performance against agreed objectives

Ensure adherence to all RDN approaches and frameworks, and employers policies by all staff in the Workforce Development function

Provide the link for all courses at a national level and provide advice and guidance to the local facilitators

Provide operational oversight and management of regional and, where appropriate, national programmes of work

Ensure effective local induction programmes are in place for all RRDN staff

Provide highly specialist advice on all aspects of the research process in particular interpreting legislative and regulatory requirements and

providing guidance to researchers on fulfilling their obligations

Write regional policies and SOPs by interpreting national directives and guidelines for local implementation, and to work with local partners to support the implementation of these where necessary

SERVICE IMPROVEMENT & DEVELOPMENT

Actively contribute to the development and delivery of national projects and initiatives to drive national and regional impact

Contribute to the development of research leadership that enables a positive One RDN culture and behaviours

Understand regional and national research delivery learning and development needs and partner in the development of high-quality

learning that is inclusive and meets the needs of a diverse workforce

Work as a collegiate partner with colleagues across the Network to ensure consistency of the development opportunities provided to staff, customers and stakeholders

PERFORMANCE MANAGEMENT

Manage the Good Clinical Practice (GCP) Facilitator Development Programme and ongoing facilitator development, including performance

management issues where required

Determine capacity of the facilitator community across the RRDN region in conjunction with health and care organisations and advise/guide accordingly

Performance manage course facilitators from the RRDN and Delivery Organisations to ensure a standardised approach to logistics for delivering learning and development is implemented

Lead in managing performance issues locally as agreed with the Workforce and Organisational Development Directorate (RDNCC)

LIFE SCIENCES INDUSTRY

Actively collaborate with the RDN Life Sciences Industry in supporting the development of the research delivery workforce within new sites and increasing capacity and capability to deliver a range of studies

Champion RDN Life Science Industry research and the importance and contribution of industry to NHS and social care within learning and

development activities for RDN staff and stakeholders

FINANCIAL MANAGEMENT RESPONSIBILITIES

Develop business cases/options papers for the RRDN leadership team to inform decisions regarding workforce and organisational development

Working with the RRDN Finance team, provide accurate financial analysis for use by the RRDN Leadership team to inform strategic network wide decisions

Provide effective management of any financial resources allocated for the successful development & delivery of high-quality, cost-effective learning and development as well as regional and national meetings or events to ensure value for money

Proactively manage and review resource allocation, identifying areas of potential cost savings

Procure and manage necessary hardware and software required for the design, development and delivery of learning and development, including annual subscriptions and licensing

CONTINUOUS IMPROVEMENT

Embed a culture of continuous improvement (CI) across the network in support of utilising shared CI methodologies to facilitate a learning

organisation that meets measures of organisational maturity

Promote the RDN as a learning organisation that uses the knowledge and skills of all members to improve performance and generate helpful and shared outputs and contribute to service improvement programmes

Support the engagement from providers of NHS and social-care services, research participants and staff involved in portfolio research and relevant stakeholders in consultations about ways to improve the RDN service

Ensure national systems and processes for the evaluation of all programmes of learning and development are adhered to, acting where

performance falls short of expected standards

Seek innovative ways of embedding digital enablement as a key workforce development strategy throughout the RRDN

COMMUNICATION & STAKEHOLDER MANAGEMENT (NHS AND

NON-NHS)

Identify, establish and maintain working relationships with the relevant stakeholders and partners e.g. Clinical Trials Units, RSSs, Trust and regional R&D Directorates, commissioning bodies, patients, carers and the public and other relevant groups/individuals

Work closely with staff and stakeholders, both within and outside the RRDN Host Organisation, to ensure a high-quality Workforce

Development function that meets the needs of its customers. This will include working with learning and development teams, subject matter

experts (i.e researchers, health and care providers, life sciences, etc), and liaison with external providers where appropriate

Act as the main point of contact for all queries regarding the regional Workforce Development function

Collaborate with NIHR infrastructure colleagues regionally and nationally to support a One NIHR approach to workforce development

Work closely with regional and national communications teams to ensure learning and development opportunities are shared across a range of channels to engage new and existing groups

Ensure local engagement of NHS organisations with the Workforce Development strategy of the RDN

ENSURING PATIENT, CARER AND PUBLIC INFORM AND INFLUENCE DELIVERY OF RDN STRATEGY

Demonstrate understanding of the regional participant, carer and public impact on the research landscape

Through the provision of high quality learning, development and inclusion programmes and initiatives, enable the efficient and effective delivery of RDN services and functions, resulting in a positive impact on patients, carers and the public

CORPORATE GOVERNANCE

Support corporate governance through the provision of regular and ad hoc reports to the RRDN leadership team and Boards as required

KEY RESULT AREAS

Autonomously manage and deliver the Workforce Development function with specific responsibility for programmes of learning and development, organisational development initiatives, a programme of continuous improvement embedded across the regional service, as well as key workforce inclusion activities

Manage arrangements for exceptional circumstances where a standardised approach is not workable, to minimise the impact on learner

experience and course aims

SPECIALIST RESPONSIBILITIES

Lead on equality, diversity and inclusion as it relates to our people, working with host organisations and the NIHR Inclusion team to ensure a systemic approach to embedding principles of equality, diversity and inclusion throughout the network

Coordinate expert advice and guidance on research governance requirements and related regulations to guide safe and appropriate

training development and delivery. This includes being accountable for maintaining high quality local delivery of the NIHR Good Clinical Practice (GCP) Education suite of training courses

Person Specification

Experience

Essential

  • Experience of leadership in organisational development or workforce development
  • Experience of working in a research environment (NHS, University, Industry)
  • Experience of designing, delivering and evaluating effective learning interventions
  • Knowledge of Good Clinical Practice (GCP), research governance and related regulations
  • Knowledge of equality, diversity and inclusion legislation
  • Understanding of continuous improvement methodologies

Skills & behaviours

Essential

  • High level of communication and interpersonal skills
  • Excellent organisational and planning skills
  • Ability to work under pressure balancing conflicting workloads
  • Ability to work independently with initiative and maintain confidentiality
  • Ability to work collaboratively across organisations and geographically dispersed teams
  • Effective presentation skills

Other Criteria

Essential

  • Good IT skills, particularly in use of Web applications, Google Workspace applications and MS Office applications
  • Enthusiastic and highly motivated, with the ability to motivate and inspire others
  • An assertive leader in their field, with the ability to challenge and influence others
  • Respectful of others
  • Professional manner
  • Resilient and calm under pressure
  • Team player
  • Commitment to learning and a growth mindset

Qualifications

Essential

  • Masters level qualification or equivalent experience
  • Evidence of ongoing, relevant Continuous Professional Development (CPD)

Desirable

  • Recognised teaching qualification
  • Specialist health and care research training
Person Specification

Experience

Essential

  • Experience of leadership in organisational development or workforce development
  • Experience of working in a research environment (NHS, University, Industry)
  • Experience of designing, delivering and evaluating effective learning interventions
  • Knowledge of Good Clinical Practice (GCP), research governance and related regulations
  • Knowledge of equality, diversity and inclusion legislation
  • Understanding of continuous improvement methodologies

Skills & behaviours

Essential

  • High level of communication and interpersonal skills
  • Excellent organisational and planning skills
  • Ability to work under pressure balancing conflicting workloads
  • Ability to work independently with initiative and maintain confidentiality
  • Ability to work collaboratively across organisations and geographically dispersed teams
  • Effective presentation skills

Other Criteria

Essential

  • Good IT skills, particularly in use of Web applications, Google Workspace applications and MS Office applications
  • Enthusiastic and highly motivated, with the ability to motivate and inspire others
  • An assertive leader in their field, with the ability to challenge and influence others
  • Respectful of others
  • Professional manner
  • Resilient and calm under pressure
  • Team player
  • Commitment to learning and a growth mindset

Qualifications

Essential

  • Masters level qualification or equivalent experience
  • Evidence of ongoing, relevant Continuous Professional Development (CPD)

Desirable

  • Recognised teaching qualification
  • Specialist health and care research training

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Operations Director

Tim Brown

timothy.brown11@nhs.net

Date posted

24 March 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-MDI-0136A

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


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