Job summary
This is a fixed term contract role with an initial contract end date of 31 March 2025 (extension anticipated).
Do
you enjoy producing creative, high-impact, digital content? Are you able to
manage a diverse workload of projects? Would you like to contribute to an
organisation making a meaningful difference to peoples lives?
Were
looking for a Communications Manager to join the NIHR Academys
communications team. In this role, you will be a key part of a team
responsible for developing and implementing communication plans that attract
and engage health and social care professionals with academic careers and
training.
The
teams remit covers a broad range of communication areas, including but not
limited to, social media, content development, website management, press
office, internal communications, events, webinars and email marketing. This
role will have the opportunity to work across different communication areas,
working with a multitude of stakeholders including other NIHR offices and the
Department of Health and Social Care.
Main duties of the job
A
key element of this role is to take day-to-day responsibility for managing
the communication of training programme funding opportunities provided by
NIHR, working with those already engaged with the organisation, while also
focusing on increasing its reach into target audiences, especially those
working in areas of health and social care currently under-represented in
clinical research career paths.
You
will be involved in the coordination and production of a wide range of
digital communications and marketing materials including web copy,
newsletters, social media content, press releases and case studies whilst
ensuring equality, diversity and inclusion in communications and stakeholder
engagement.
The
successful applicant will be an excellent communicator with the ability to
work flexibly and collaboratively across the organisation and with colleagues
and stakeholders to manage a diverse workload of projects.
You
will have experience of working with a variety of communications software
packages, design and content management systems including e-marketing,
webinar platforms and enterprise social media management platforms.
You
will be accustomed to setting SMART objectives and using evaluation and
insight to learn and continually improve the work you and the wider team
produce.
About us
The
National Institute for Health and Care Research (NIHR) has a mission to
improve the health and wealth of the nation through research. The NIHR plays
a pivotal role in attracting, training and supporting the best researchers
and complements the additional NIHR investment in world-class research
facilities and a skilled research workforce.
This
role is hosted by the Leeds Teaching Hospitals Trust (LTHT) and delivers the
work of the NIHR, leading on policy, strategy and delivery in respect of
academic training in England and working closely with other NIHR centres and
the Science Research and Evidence (SRE) Directorate at the Department of
Health and Social Care (DHSC)
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
- Support
the Senior Communications Manager and work as part of the NIHR Academy
Communications team to deliver NIHR Academy Executives external
communications strategy and the internal communications plan, supporting the
delivery of the NIHR Academy business plan
- Take
day to day responsibility for delivering aspects of NIHR Academy Executives
communications strategy including the promotion of Academy awards, working
with a multitude of stakeholders including other NIHR national centres and
DHSC
- Work
with communications colleagues from across NIHR to ensure delivery of the
NIHRs corporate communications strategy contributing to the delivery of
programmes of work in a number of cross NIHR communications working groups
- Identify
external communications opportunities for the NIHR Academy Executive and
ensure that NIHR Academy has an appropriate online presence
- Keep
up to date with developments in communications, including digital
communications and social media and
advise programme teams and colleagues on their potential use by the
organisation to enhance communication plans
- Work
with the Senior Communications Manager to ensure that all members of NIHR
Academy Executive are aware of, and implement, the elements of the NIHR
Academy Executive communications strategy including NIHR-wide initiatives and
branding guidelines
- Ensure
that communications comply with GDPR and information governance guidelines
and policies
- Liaise
with colleagues across NIHR Academy to provide content and copy for
dissemination through NIHR and other external communication channels
- Update
the NIHR website to ensure that the overall style and content are appropriate
and appeal to target audiences and meet accessibility guidelines
- Provide
communications support for conferences, events and workshops delivered and
attended by colleagues
- Evaluate
and measure the reach, success and impact of the organisations communications
activities, analysing results and providing recommendations on how to further
improve communications plans
- Support
the communication of complex research findings through the development,
publications and dissemination of case studies, press releases and news
articles
- Support
the preparation of reports and papers for strategic and policy meetings and
publication
- Liaise
with other national centres, NIHR and DHSC staff and the academic community
as necessary
- Act
as a point of contact with the media and one of the key contacts for other
external enquiries about the work of NIHR Academy
- Deputise
for the Senior Communications Manager at meetings as required
Job description
Job responsibilities
- Support
the Senior Communications Manager and work as part of the NIHR Academy
Communications team to deliver NIHR Academy Executives external
communications strategy and the internal communications plan, supporting the
delivery of the NIHR Academy business plan
- Take
day to day responsibility for delivering aspects of NIHR Academy Executives
communications strategy including the promotion of Academy awards, working
with a multitude of stakeholders including other NIHR national centres and
DHSC
- Work
with communications colleagues from across NIHR to ensure delivery of the
NIHRs corporate communications strategy contributing to the delivery of
programmes of work in a number of cross NIHR communications working groups
- Identify
external communications opportunities for the NIHR Academy Executive and
ensure that NIHR Academy has an appropriate online presence
- Keep
up to date with developments in communications, including digital
communications and social media and
advise programme teams and colleagues on their potential use by the
organisation to enhance communication plans
- Work
with the Senior Communications Manager to ensure that all members of NIHR
Academy Executive are aware of, and implement, the elements of the NIHR
Academy Executive communications strategy including NIHR-wide initiatives and
branding guidelines
- Ensure
that communications comply with GDPR and information governance guidelines
and policies
- Liaise
with colleagues across NIHR Academy to provide content and copy for
dissemination through NIHR and other external communication channels
- Update
the NIHR website to ensure that the overall style and content are appropriate
and appeal to target audiences and meet accessibility guidelines
- Provide
communications support for conferences, events and workshops delivered and
attended by colleagues
- Evaluate
and measure the reach, success and impact of the organisations communications
activities, analysing results and providing recommendations on how to further
improve communications plans
- Support
the communication of complex research findings through the development,
publications and dissemination of case studies, press releases and news
articles
- Support
the preparation of reports and papers for strategic and policy meetings and
publication
- Liaise
with other national centres, NIHR and DHSC staff and the academic community
as necessary
- Act
as a point of contact with the media and one of the key contacts for other
external enquiries about the work of NIHR Academy
- Deputise
for the Senior Communications Manager at meetings as required
Person Specification
Other Criteria
Essential
- Good knowledge of professional internal and external communications practice
- Strong understanding of the expectation on public sector communications to be open, honest, and non-political
- Knowledge of communications software packages, design and content management systems including e-marketing, webinar platforms and enterprise social media management platforms
- Knowledge of information governance and GDPR requirements in relation to communications activities and campaigns
Qualifications
Essential
- Education to degree level (or equivalent experience), in marketing communications, public relations or journalism
Desirable
- Career progression through continuing professional development
Experience
Essential
- Experience of implementing communications programmes with complex themes
- Experience in the development and editing of digital and multi media content for different channels and audiences including case studies, presentations, reports, press releases and newsletters
- Experience of project management for complex programmes including planning, stakeholder engagement, reporting on progress and evaluation
Desirable
- Experience of dealing with the press and media
- Experience of working in a large and complex organisation
- Experience in supporting the delivery of webinars
- Experience of working in a large, complex organisation
- Experience of working with or within a healthcare, research or education environment
Skills & Behaviours
Essential
- Good relationship management and interpersonal skills
- Works effectively and collaboratively as part of a team
- Able to work independently and on own initiative
- Pays close attention to detail
- Works accurately with attention to detail and demonstrates strong proof reading skills
- Effective project and time management skills; able to set goals and standards and prioritise effectively especially in a deadline-driven environment
- Able to communicate in an engaging manner both orally and in writing conveying complex information to different audiences
- Ability to develop, publish and disseminate communications including web copy, articles, reports, case studies, press releases, presentations, webinars
- Strong project and time management skills
- Ability to measure and evaluate the impact of communications activities and campaigns
- Ability to use a variety of content management, email marketing and digital communications tools and platforms
- Good working knowledge of word processing, spreadsheets, presentations, online meeting tools and Google suite
- Ability to maintain confidentiality
Desirable
- Implementation and execution of paid digital and social media campaigns
- Developing and implementing virtual and hybrid events and conferences
- Writing for the web demonstrating a practical understanding of SEO and accessibility
Person Specification
Other Criteria
Essential
- Good knowledge of professional internal and external communications practice
- Strong understanding of the expectation on public sector communications to be open, honest, and non-political
- Knowledge of communications software packages, design and content management systems including e-marketing, webinar platforms and enterprise social media management platforms
- Knowledge of information governance and GDPR requirements in relation to communications activities and campaigns
Qualifications
Essential
- Education to degree level (or equivalent experience), in marketing communications, public relations or journalism
Desirable
- Career progression through continuing professional development
Experience
Essential
- Experience of implementing communications programmes with complex themes
- Experience in the development and editing of digital and multi media content for different channels and audiences including case studies, presentations, reports, press releases and newsletters
- Experience of project management for complex programmes including planning, stakeholder engagement, reporting on progress and evaluation
Desirable
- Experience of dealing with the press and media
- Experience of working in a large and complex organisation
- Experience in supporting the delivery of webinars
- Experience of working in a large, complex organisation
- Experience of working with or within a healthcare, research or education environment
Skills & Behaviours
Essential
- Good relationship management and interpersonal skills
- Works effectively and collaboratively as part of a team
- Able to work independently and on own initiative
- Pays close attention to detail
- Works accurately with attention to detail and demonstrates strong proof reading skills
- Effective project and time management skills; able to set goals and standards and prioritise effectively especially in a deadline-driven environment
- Able to communicate in an engaging manner both orally and in writing conveying complex information to different audiences
- Ability to develop, publish and disseminate communications including web copy, articles, reports, case studies, press releases, presentations, webinars
- Strong project and time management skills
- Ability to measure and evaluate the impact of communications activities and campaigns
- Ability to use a variety of content management, email marketing and digital communications tools and platforms
- Good working knowledge of word processing, spreadsheets, presentations, online meeting tools and Google suite
- Ability to maintain confidentiality
Desirable
- Implementation and execution of paid digital and social media campaigns
- Developing and implementing virtual and hybrid events and conferences
- Writing for the web demonstrating a practical understanding of SEO and accessibility
