Job summary
Please
note:
This
is a fixed term contract role with an initial contract end date of 31 March
2025 (extension anticipated).
The
salary for this role is subject to review and may change. We anticipate the
salary will be confirmed prior to agreeing the start date for the successful
applicant, at the very latest.
Are
you an engagement professional looking to take the next step in your career?
Do you have a passion for working with professional communities?
Working
in a collaborative and friendly communications team, this new role will work
closely with the Senior Membership Engagement Manager to deliver membership
engagement activities within NIHR training and career development programmes.
The
ideal candidate will have experience working in a public sector organisation,
supporting key membership activities including events.
You
will be integral to building and strengthening a membership community of the
next generation of research leaders.
Main duties of the job
Supporting
the Senior Member Engagement manager, you will deliver a programme of work to
enhance NIHR Academy Member communications and engagement.
You
will need good interpersonal and communication skills to support working with
a broad range of colleagues across NIHR and programme teams.
You
will be a line manager as required for colleagues within the team.
You
will have day to day responsibility for delivering key events and activities
to support the NIHR Academy engagement strategy.
Responsibility
for the NIHR Academy Member e-marketing platform
and oversight of communications with NIHR Academy members.
Strong
evaluation skills, to measure/interpret engagement data considering reach and
impact of engagement activities, to ensure development and continuous improvement
of approaches.
About us
The
National Institute for Health and Care Research (NIHR) has a mission to
improve the health and wealth of the nation through research. The NIHR plays
a pivotal role in attracting, training and supporting the best researchers
and complements the additional NIHR investment in world-class research
facilities and a skilled research workforce.
This
role is hosted by the Leeds Teaching Hospitals Trust (LTHT) and delivers the
work of the NIHR, leading on policy, strategy and delivery in respect of
academic training in England and working closely with other NIHR centres and
the Science Research and Evidence (SRE) Directorate at the Department of
Health and Social Care (DHSC).
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post holder is expected to work flexibly across the organisation. The balance
of duties undertaken by the post-holder will vary according to NIHR Academys
annual cycle.
The
post holder will be expected to:
- Support
the Senior Member Engagement Manager and work as part of the wider NIHR
Academy Communications team to deliver NIHR Academy Executives external
communications strategy and the internal communications plan to deliver
appropriate areas of the NIHR Academy business plan
- Take
day to day responsibility for delivering activities to support NIHR Academy
Executives communications strategy including enhancement of Academy Member
communications and engagement
- Line
manage as required for the member engagement/communications team, supporting
delivery of their objectives and their personal and professional development
- Take
day to day responsibility for the planning, organisation and delivery of key
events, including the Academy Members Conference and Senior Investigator
meetings.
- Work
with programme teams to develop and improve speaker and event opportunities,
providing ad hoc support for events and workshops delivered by colleagues for
NIHR Academy members.
- Keep
up to date with developments in communications and stakeholder engagement
practices, including digital communications and social media and advise colleagues on their potential
use by the organisation to enhance engagement plans
- Ensure
that communications and member data storage complies with GDPR and
information governance guidelines and policies.
- Liaise
with colleagues across NIHR to provide content and copy for dissemination to
members through NIHR and other external communication channels
- Take
day to day responsibility for the NIHR Academy Member e-marketing platform
and liaise with colleagues to develop and improve communications for NIHR
Academy members.
- Evaluate
and measure the reach, success and impact of the organisations member
engagement activities, analysing results and providing recommendations on how
to further improve engagement plans
- Support
market research/ focus groups/ survey materials and analyse and interpret
complex results to support the
continued development and improvement of communication/engagement strategies
in conjunction with the Assistant Director Communications, Public
Involvement and Leadership Development
- Support
the communication of complex research findings through the development,
publications and dissemination of case studies, press releases and news
articles, working in conjunction with the wider communications team
- Support
the preparation of reports and papers for strategic and policy meetings and
publication
- Liaise
with other national centres, NIHR and DHSC staff and the academic community
as necessary
- Deputise
for the Senior Engagement Manager at meetings as required
Job description
Job responsibilities
The
post holder is expected to work flexibly across the organisation. The balance
of duties undertaken by the post-holder will vary according to NIHR Academys
annual cycle.
The
post holder will be expected to:
- Support
the Senior Member Engagement Manager and work as part of the wider NIHR
Academy Communications team to deliver NIHR Academy Executives external
communications strategy and the internal communications plan to deliver
appropriate areas of the NIHR Academy business plan
- Take
day to day responsibility for delivering activities to support NIHR Academy
Executives communications strategy including enhancement of Academy Member
communications and engagement
- Line
manage as required for the member engagement/communications team, supporting
delivery of their objectives and their personal and professional development
- Take
day to day responsibility for the planning, organisation and delivery of key
events, including the Academy Members Conference and Senior Investigator
meetings.
- Work
with programme teams to develop and improve speaker and event opportunities,
providing ad hoc support for events and workshops delivered by colleagues for
NIHR Academy members.
- Keep
up to date with developments in communications and stakeholder engagement
practices, including digital communications and social media and advise colleagues on their potential
use by the organisation to enhance engagement plans
- Ensure
that communications and member data storage complies with GDPR and
information governance guidelines and policies.
- Liaise
with colleagues across NIHR to provide content and copy for dissemination to
members through NIHR and other external communication channels
- Take
day to day responsibility for the NIHR Academy Member e-marketing platform
and liaise with colleagues to develop and improve communications for NIHR
Academy members.
- Evaluate
and measure the reach, success and impact of the organisations member
engagement activities, analysing results and providing recommendations on how
to further improve engagement plans
- Support
market research/ focus groups/ survey materials and analyse and interpret
complex results to support the
continued development and improvement of communication/engagement strategies
in conjunction with the Assistant Director Communications, Public
Involvement and Leadership Development
- Support
the communication of complex research findings through the development,
publications and dissemination of case studies, press releases and news
articles, working in conjunction with the wider communications team
- Support
the preparation of reports and papers for strategic and policy meetings and
publication
- Liaise
with other national centres, NIHR and DHSC staff and the academic community
as necessary
- Deputise
for the Senior Engagement Manager at meetings as required
Person Specification
Qualifications
Essential
- Education to degree level (or equivalent experience), in marketing, communications, public relations or journalism
Desirable
- Career progression through continuing professional development
Skills & Behaviours
Essential
- Good knowledge of professional internal and external communications practice
- Strong understanding of the expectation on public sector communications to be open, honest and non-political
- Knowledge of communications software packages, design and content management systems including e-marketing, webinar platforms and enterprise social media management platforms
- Knowledge of information governance and GDPR requirements in relation to communications activities and campaigns
- Good relationship management and interpersonal skills
- Working effectively and collaboratively as part of a team
- Ability to work independently and on own initiative
- Ability to pay close attention to detail
- Effective project and time management skills; able to set goals and standards and prioritise effectively especially in a deadline-driven environment
- Able to communicate in an engaging manner both orally and in writing conveying highly complex information to different and large audiences
- Ability to develop, publish and disseminate communications including web copy, articles, reports, case studies, press releases, presentations, webinars
- Strong project and time management skills
- Ability to measure and evaluate highly complex information including impact of communications activities and campaigns
- Ability to use a variety of content management, email marketing and digital communications tools and platforms
- Possess good working knowledge of word processing, spreadsheets, presentations, online meeting tools and Google suite
Desirable
- Implementation and execution of paid digital and social media campaigns
- Developing and implementing virtual and hybrid events and conferences
- Writing for the web demonstrating a practical understanding of SEO and accessibility
Experience
Essential
- Experience developing/delivering implementation of stakeholder engagement and communications
- Experience of events management (in person, hybrid and virtual) for a professional health or public sector audience
- Experience in the development and editing of digital and multi media content for different channels and audiences including case studies, presentations, reports, press releases and newsletters
- Experience of project management for complex programmes including planning, stakeholder engagement, reporting on progress and evaluation
Desirable
- Experience of working in a large and complex organisation
- Experience in supporting the delivery of webinars
- Experience of line management
- Experience of working with or within a healthcare, research or education environment
Additional requirements
Essential
- Ability to maintain confidentiality
- Work accurately with attention to detail and demonstrates strong proof reading skills
Person Specification
Qualifications
Essential
- Education to degree level (or equivalent experience), in marketing, communications, public relations or journalism
Desirable
- Career progression through continuing professional development
Skills & Behaviours
Essential
- Good knowledge of professional internal and external communications practice
- Strong understanding of the expectation on public sector communications to be open, honest and non-political
- Knowledge of communications software packages, design and content management systems including e-marketing, webinar platforms and enterprise social media management platforms
- Knowledge of information governance and GDPR requirements in relation to communications activities and campaigns
- Good relationship management and interpersonal skills
- Working effectively and collaboratively as part of a team
- Ability to work independently and on own initiative
- Ability to pay close attention to detail
- Effective project and time management skills; able to set goals and standards and prioritise effectively especially in a deadline-driven environment
- Able to communicate in an engaging manner both orally and in writing conveying highly complex information to different and large audiences
- Ability to develop, publish and disseminate communications including web copy, articles, reports, case studies, press releases, presentations, webinars
- Strong project and time management skills
- Ability to measure and evaluate highly complex information including impact of communications activities and campaigns
- Ability to use a variety of content management, email marketing and digital communications tools and platforms
- Possess good working knowledge of word processing, spreadsheets, presentations, online meeting tools and Google suite
Desirable
- Implementation and execution of paid digital and social media campaigns
- Developing and implementing virtual and hybrid events and conferences
- Writing for the web demonstrating a practical understanding of SEO and accessibility
Experience
Essential
- Experience developing/delivering implementation of stakeholder engagement and communications
- Experience of events management (in person, hybrid and virtual) for a professional health or public sector audience
- Experience in the development and editing of digital and multi media content for different channels and audiences including case studies, presentations, reports, press releases and newsletters
- Experience of project management for complex programmes including planning, stakeholder engagement, reporting on progress and evaluation
Desirable
- Experience of working in a large and complex organisation
- Experience in supporting the delivery of webinars
- Experience of line management
- Experience of working with or within a healthcare, research or education environment
Additional requirements
Essential
- Ability to maintain confidentiality
- Work accurately with attention to detail and demonstrates strong proof reading skills
