KPO Specialist (XN08)

Job description

Job responsibilities

JOB PURPOSE

This role has been designed specifically to support the delivery of the Trust systematic quality improvement programme known as the Leeds Improvement Method [LIM].

The purpose of the Kaizen Promotion Office (KPO) team is to provide expert advanced lean tools, methodology and coaching to the teams within the value streams and deliver training.

Working with Trust Board members, senior managers, individuals, staff side organisations and patients to transform the Trusts operational and corporate services to deliver NHS targets and Trust objectives. This is achieved through a range of strategic and operational service improvements following the Leeds Improvement Method.

JOB DIMENSIONS

The post holder leads value stream activity that addresses defined organisational priorities. These reflect complex challenges where the post- holder facilitates change at an individual, team, service and organisational level to secure improvements in patient care, performance and staff experience.

The post-holder is required to interpret and identify potential organisational and service development implications from national and local policies to establish the requirements and options for the Trust.

Develop technical skills in lean and the Leeds Improvement method

Develop long term plans for value stream work with at least one CSU

Work across the Trust to provide expert KPO input to value stream work

Undertake data collection to support value stream work

Lead improvement events for existing value streams and develop skills to set up new value stream projects.

Be a key member of the KPO team who will have the expertise to take the programme forward

Deliver teaching and knowledge transfer to support future leadership development and the roll out of improvement initiatives

Coach others in the methods for improvement

Support and participate in standard work both within the KPO team and wider Trust work

Undertake budgetary management responsibilities as required

KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED

Proven management experience in an operational or clinical role within NHS or related work.

Evidence of successful leadership of change.

Experience and skills in managing staff and the ability to identify training and development needs of staff.

Excellent written and communication skills, including interpersonal skills, writing complex reports, conveying highly complex and

sensitive information to a variety of audiences including senior managers and clinicians.

Advanced information analysis and report writing skills.

Excellent organisational and project management skills, able to manage own time and produce quality work to tight deadlines.

Budgetary management skills.

Person Specification

Experience

Essential

• Significant clinical or operational experience in the NHS or other relevant healthcare organisation.
• Coaching all levels of staff.
• Evidence of experience of leading change
• Demonstrable ability to build strong relationships that deliver outcomes
• Able to challenge and be assertive with a range of stakeholders.
• Responsiveness and positive approach to change.
• Positive about new ways of dealing with situations and role modelling this to others.
• Willingness to be flexible and adapt to meeting new demands.
• Ability to accept uncertainty and adapt as necessary to get on with the job.
• Remain calm and focused under pressure
• Provide training and development to team members.
• An understanding of the key elements of staff engagement.

Desirable

• Leadership experience within a large/complex environment

Skills & Behaviours

Essential

• Ability to take personal responsibility
• Open and Honest with high integrity
• Challenge poor behaviour and provide feedback appropriately.
• Be brave and courageous in the face of difficulty and resistance.
• Engage with others to create a shared vision.
• Value and recognise everyones contribution.
• Motivate and inspire excellence, innovation and positive change.
• Positive and enthusiastic attitude
• Effective communicator
• Ensure consistency

Practical Skills & Additional Requirements

Essential

• Creative thinking
• Strong presentation skills that engage a senior audience and ensure deliver of key messages
• Excellent written and verbal communication skills.
• Strong analytical skills in order to provide resolution to complex issues.
• Strategic Influencing and persuading others, addressing concerns and challenges.
• To work confidently with senior leaders, advising and challenging as necessary.
• Evidence of Successful Project Management
• Ability to challenge ways of working at all levels.
• Good basic IT literacy
• Ability to manipulate and present qualitative and quantitative data in a meaningful and persuasive way

Qualifications

Essential

• Educated to degree level or equivalent
• Masters degree or equivalent experience
• Evidence of Continuing Professional Development
• Lean Qualification

Desirable

• Coaching/Mentoring qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)