Job summary
An exciting opportunity has arisen to join the current team within the Leeds Dental Institute as a Band 2 Facilities Porter.
Facilities Porters work as a highly valued member of the Dental Team and applicants should be reliable, enthusiastic, professional and well-motivated team players whilst also being able to work on their own initiative. Applicants must have good communication and interpersonal skills.
As a Facilities Porter you will be responsible for delivering exceptional standards of safe, effective care to ensure that it consistently meets Trust standards. Delivering a high standard of quality service and providing a safe, clean environment for patients and staff.
There will be opportunities for continuing professional development linked to a personal development plan.
Training will be provided.
The post is fulltime - 37.5 hours or part-time/job share would be considered.
Core Working hours - Monday-Friday - 7.00am - 5.15pm on a variable shift pattern (TBC)
Main duties of the job
Working
under the supervision of the Facilities Supervisor, porters assist in
providing an efficient day to day portering service for patients and service
users, transferring patients and all manner of stock items to and from all
departments across the site.
Duties
include hands on general portering, patient transfers, collection and return
of bloods and pathology specimens, waste and linen management, deliver and
sort internal/external mail and medical records, collection and delivery of
pharmacy and sterile supplies.
Providing
a meet and greet service based at reception, dealing and directing enquiries
from the public/staff and offering assistance/information.
Undertake
non -routine portering duties such as office furniture and equipment
movement, check all modes of patient equipment are safe and in good working
order, cleaning, replace medical gas cylinders, exchange flow metre valves on
cylinders where necessary and provide support to security staff where
required.
Complete
all relevant daily documentation in compliance with relevant statutory
legislation, local codes of practice and quality control procedures.
About us
Leeds
Teaching Hospitals NHS Trust is one of the largest NHS trusts in the UK and
employs more than 20,000 staff across seven hospitals on six sites.
Leeds
Dental Institute is a teaching hospital hosting over 80,000 patient episodes
per year and providing training and education for all members of the Dental
Team.
In
2018 the Care Quality Commission (CQC) rated our service as 'Outstanding'.
Interested
individuals can look forward to the challenges that a position working in one
of the largest NHS trusts in the UK will bring.
Rewards
and benefits
Generous
annual leave entitlement with 27 days plus Bank Holidays for staff who are
new to the NHS
NHS
Pension Scheme
Development
opportunities, including both professional and leadership development
Friendly,
supportive and caring colleagues
Support
for Parents and Carers
A
variety of other staff resources and benefits including employee assistance
programme, discount gym membership, car schemes
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Role:
Facilities Porter
Grade:
Band 2
Reports
to: Facilities Supervisor
Safe
and efficient transportation of patients, porters are required to assist with
all patients moving and handling from bed/chair to trolley/chair, and
associated medical equipment. Additional knowledge of emergency procedures
and a calm disposition is required if/when presented with an emergency
situation.
Collection
and returns of blood and pathology specimens products from wards and
departments ensuring if there is protocol in place for chain of evidence that
this documentation is completed.
Removal
of rubbish and soiled (infected) linen and waste to designated areas in line
with Trust Infection Prevention and Control Policy.
Loading
and unloading of vehicles when required e.g. furniture, waste, etc.
Report
any security matters which require attendance and ensure the environment is
secure out of hours.
Utilize
the departments mobile communication system which co-ordinates the daily
tasks which require undertaking.
Provide
a meet and greet service based at reception, dealing and directing enquiries
from the public/staff and offering assistance/information.
Ensure
equipment is in good working order and use it to maximum efficiency. Reporting faults and breakdowns immediately
to the Facilities Supervisor.
Operate
electrical equipment for the movement of waste, goods and around hospital
site. To ensure that any minor/major
defects are reported immediately e.g. damage to body work, accidents, and
punctures.
Replace
medical gas cylinders, exchange flow metre valves on cylinders where
necessary, collect and return cylinders to the gas store.
Moving
& handling of (heavy, cumbersome over 15kg) i.e. materials; patients,
goods and valuables.
Collecting
and delivering trolleys, wheelchairs, x-rays/confidential medical records,
pathology reports from all departments and clinics to all wards.
Collecting
and delivering of all drugs/medicines from pharmacy to all wards.
Deliver
and sort internal/external mail.
Provide
equipment when necessary to support crash calls.
Provide
directions for the fire brigade when needed.
Clean
areas/equipment in line with infection prevention and control
practices/policy, portering duties must take priority.
Provide
appropriate response to any alarm upon activation i.e. fire alarms in case
any portering assistance is required.
Demonstrate
work activities to less experienced colleagues
For
staff working at peripheral sites (not LGI or SJUH), change curtains.
To
be responsible for working with colleagues to maintain and improve the
quality of services provided to our patients and other service users and
support the induction of new starters.
Ensure
that all tasks are carried out in compliance with relevant statutory
legislation and local policies and codes of practice including Health and
Safety, COSHH, Information Technology, Infection Prevention and Control,
Medical Gas, and in particular by following agreed safe working procedures,
and reporting incidents using the Trust Incident Reporting System, after
completing all relevant induction and training programmes which generally
take a period of weeks, which includes local shadowing
To
maintain high standards of personal hygiene and appearance at all times
whilst on duty.
To
complete all relevant daily documentation in compliance with relevant
statutory legislation, local codes of practice and quality control
procedures.
For
further information, please see the attached trust job description and person
specification for a full list of duties and responsibilities.
Job description
Job responsibilities
Role:
Facilities Porter
Grade:
Band 2
Reports
to: Facilities Supervisor
Safe
and efficient transportation of patients, porters are required to assist with
all patients moving and handling from bed/chair to trolley/chair, and
associated medical equipment. Additional knowledge of emergency procedures
and a calm disposition is required if/when presented with an emergency
situation.
Collection
and returns of blood and pathology specimens products from wards and
departments ensuring if there is protocol in place for chain of evidence that
this documentation is completed.
Removal
of rubbish and soiled (infected) linen and waste to designated areas in line
with Trust Infection Prevention and Control Policy.
Loading
and unloading of vehicles when required e.g. furniture, waste, etc.
Report
any security matters which require attendance and ensure the environment is
secure out of hours.
Utilize
the departments mobile communication system which co-ordinates the daily
tasks which require undertaking.
Provide
a meet and greet service based at reception, dealing and directing enquiries
from the public/staff and offering assistance/information.
Ensure
equipment is in good working order and use it to maximum efficiency. Reporting faults and breakdowns immediately
to the Facilities Supervisor.
Operate
electrical equipment for the movement of waste, goods and around hospital
site. To ensure that any minor/major
defects are reported immediately e.g. damage to body work, accidents, and
punctures.
Replace
medical gas cylinders, exchange flow metre valves on cylinders where
necessary, collect and return cylinders to the gas store.
Moving
& handling of (heavy, cumbersome over 15kg) i.e. materials; patients,
goods and valuables.
Collecting
and delivering trolleys, wheelchairs, x-rays/confidential medical records,
pathology reports from all departments and clinics to all wards.
Collecting
and delivering of all drugs/medicines from pharmacy to all wards.
Deliver
and sort internal/external mail.
Provide
equipment when necessary to support crash calls.
Provide
directions for the fire brigade when needed.
Clean
areas/equipment in line with infection prevention and control
practices/policy, portering duties must take priority.
Provide
appropriate response to any alarm upon activation i.e. fire alarms in case
any portering assistance is required.
Demonstrate
work activities to less experienced colleagues
For
staff working at peripheral sites (not LGI or SJUH), change curtains.
To
be responsible for working with colleagues to maintain and improve the
quality of services provided to our patients and other service users and
support the induction of new starters.
Ensure
that all tasks are carried out in compliance with relevant statutory
legislation and local policies and codes of practice including Health and
Safety, COSHH, Information Technology, Infection Prevention and Control,
Medical Gas, and in particular by following agreed safe working procedures,
and reporting incidents using the Trust Incident Reporting System, after
completing all relevant induction and training programmes which generally
take a period of weeks, which includes local shadowing
To
maintain high standards of personal hygiene and appearance at all times
whilst on duty.
To
complete all relevant daily documentation in compliance with relevant
statutory legislation, local codes of practice and quality control
procedures.
For
further information, please see the attached trust job description and person
specification for a full list of duties and responsibilities.
Person Specification
Qualifications
Essential
- Ability to complete any training required to enhance the delivery of the service.
Desirable
- Formal Qualifications (CSE/GCSE).
- Health & Safety/COSHH training/awareness
- IT skills
- Enthusiasm in regard to personal development
Experience
Essential
- Ability to communicate both verbally and non-verbally
- Excellent organisational skills
- Ability to adapt to change
- Good timekeeping
- Able to demonstrate tact, diplomacy, patience
Desirable
- Previous portering experience
- Health & Safety, Moving & Handling, Fire Safety, Conflict resolution training
- COSHH and IPC knowledge and experience
- Experience working in a hospital or healthcare environment
- Basic Computer Skills
- Experience working in a people or customer orientated environment
Skills & behaviours
Essential
- Ability to carry out strenuous physical tasks
- Good Communication and Interpersonal Skills
- Flexibility towards working arrangements
- Service focused
- Keeps calm under pressure and in difficult situations
- Commitment to personal development
- Ability to work under own initiative and as part of a team
- Able to follow policies and work within well established procedures
- Able to provide and receive routine information
Desirable
- Able to provide personal care during patient contact
- Able to cope with occasional exposure to distressing or emotional circumstances
- Able to cope with occasional exposure to unpleasant working conditions or occasional exposure to highly unpleasant working conditions
Additional Requirements
Essential
- Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trusts Leeds Way Values.
- Committed to delivering a quality service
- Customer service orientated
Person Specification
Qualifications
Essential
- Ability to complete any training required to enhance the delivery of the service.
Desirable
- Formal Qualifications (CSE/GCSE).
- Health & Safety/COSHH training/awareness
- IT skills
- Enthusiasm in regard to personal development
Experience
Essential
- Ability to communicate both verbally and non-verbally
- Excellent organisational skills
- Ability to adapt to change
- Good timekeeping
- Able to demonstrate tact, diplomacy, patience
Desirable
- Previous portering experience
- Health & Safety, Moving & Handling, Fire Safety, Conflict resolution training
- COSHH and IPC knowledge and experience
- Experience working in a hospital or healthcare environment
- Basic Computer Skills
- Experience working in a people or customer orientated environment
Skills & behaviours
Essential
- Ability to carry out strenuous physical tasks
- Good Communication and Interpersonal Skills
- Flexibility towards working arrangements
- Service focused
- Keeps calm under pressure and in difficult situations
- Commitment to personal development
- Ability to work under own initiative and as part of a team
- Able to follow policies and work within well established procedures
- Able to provide and receive routine information
Desirable
- Able to provide personal care during patient contact
- Able to cope with occasional exposure to distressing or emotional circumstances
- Able to cope with occasional exposure to unpleasant working conditions or occasional exposure to highly unpleasant working conditions
Additional Requirements
Essential
- Ability to understand and behave at all times, towards patients, visitors and colleagues according to the Trusts Leeds Way Values.
- Committed to delivering a quality service
- Customer service orientated
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
