Job summary
Are
you a web guru? Would you like to experience working in one of the UKs busiest
NHS Trusts?
Were
looking for a Web Manager to support and champion the on-going development of
our intranet and website, making sure these resources are easy to use,
accessible and work effectively. Managing a small team, youll work closely
with Trust Communications and our external supplier, identifying clear
requirements for development and ensuring all activity meets quality and
accessibility guidelines. Youll also be responsible for leading our approach
to devolved content editing, managing our user groups and developing clear
requirements for content administrators.
Youll
have sound technical understanding, experience and knowledge of content
management systems, ideally WordPress, and youll also understand how to use
Google Analytics to develop actionable insights and reporting.
This is a varied, challenging and interesting role
with scope to make a real difference to the Trusts web assets
Main duties of the job
Support and champion the on-going
development of our intranet and website.
Identify and communicate clear
requirements for development.
Ensure all activity meets quality and
accessibility guidelines.
Lead the Trusts approach to devolved
content editing, developing clear, consistent requirements and guidance for
content administrators.
Manage and develop our web related
user groups.
Use Google Analytics to develop
actionable insights and reporting.
Management of a small team.
About us
Digital
Communications is part of the Trusts IT team.
Were a small team with lots of varied skills, and we work closely with
Corporate Communications, particularly supporting the more technical side of
the Trusts approach to digital communications channels. Were mainly working
from home at the moment, but we catch up regularly on Microsoft Teams and
provide lots of virtual support for each other as needed. No two days are ever
the same, and our work is really rewarding we get the opportunity to work
with lots of fantastic teams and colleagues across the Trust on challenging,
exciting projects which bring our Trust values to life.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
The post
holder is responsible for the development and maintenance of the Trusts
Intranet and Internet presence. This involves requirement gathering, planning and
supporting the implementation of future and existing functionality to meet
requirements, ensuring alignment with the IT strategy and Trust standards.
The post holder needs to have a wide range of skills and
experience in website management and will proactively keep this knowledge up to
date. This will include a sound understanding of content management systems, ideally
WordPress, content accessibility, user experience, and methods of analysing and
improving website performance and usability.
The postholder will work closely with several different teams:
The Communications team, who is
ultimately responsible for intranet and internet content
The Trusts website developer, an
external agency
Other members of the IT team responsible for hardware and infrastructure
The role also involves line
managing a small team, so previous experience of
management is necessary.
The post
holder is responsible for providing consultancy to many of the Trusts IT
projects, as well as assisting in the implementation of web-based systems which
adhere to governmental guidelines for accessibility and usability.
The post
holder is expected to represent and uphold the Trusts identity as Webmaster in
all matters relating to the Internet. This will involve communication with the
general public as well as related third parties.
The post
holder is expected to work with the minimum of supervision, exercising
initiative and judgement to effectively provide support.
The post
holder will support devolved editing, providing direction and guidance to
colleagues with web publishing responsibilities across the Trust. This
requires customer facing skills and a strong understanding of business
requirements.
The post
holder will liaise with a number of external agencies, including the Trusts
web development agency and external hosting suppliers.
The post
holder will ensure that processes and procedures comply with legislation
requirements covering Health & Safety, Data Protection and Confidentiality.
Job description
Job responsibilities
The post
holder is responsible for the development and maintenance of the Trusts
Intranet and Internet presence. This involves requirement gathering, planning and
supporting the implementation of future and existing functionality to meet
requirements, ensuring alignment with the IT strategy and Trust standards.
The post holder needs to have a wide range of skills and
experience in website management and will proactively keep this knowledge up to
date. This will include a sound understanding of content management systems, ideally
WordPress, content accessibility, user experience, and methods of analysing and
improving website performance and usability.
The postholder will work closely with several different teams:
The Communications team, who is
ultimately responsible for intranet and internet content
The Trusts website developer, an
external agency
Other members of the IT team responsible for hardware and infrastructure
The role also involves line
managing a small team, so previous experience of
management is necessary.
The post
holder is responsible for providing consultancy to many of the Trusts IT
projects, as well as assisting in the implementation of web-based systems which
adhere to governmental guidelines for accessibility and usability.
The post
holder is expected to represent and uphold the Trusts identity as Webmaster in
all matters relating to the Internet. This will involve communication with the
general public as well as related third parties.
The post
holder is expected to work with the minimum of supervision, exercising
initiative and judgement to effectively provide support.
The post
holder will support devolved editing, providing direction and guidance to
colleagues with web publishing responsibilities across the Trust. This
requires customer facing skills and a strong understanding of business
requirements.
The post
holder will liaise with a number of external agencies, including the Trusts
web development agency and external hosting suppliers.
The post
holder will ensure that processes and procedures comply with legislation
requirements covering Health & Safety, Data Protection and Confidentiality.
Person Specification
Qualifications
Essential
- Formal training and/or commercial experience in the following areas:
- Content management systems, ideally WordPress
- Content accessibility, including WCAG standards
- Analysing and improving website performance and usability
- User experience and web design
Desirable
- Search engine optimisation
Experience
Essential
- Understanding of WordPress development and plug ins.
- Effective management of devolved editing
- Cross-browser and accessibility issues.
- Hosting solutions.
- Knowledge and extensive experience of industry standard technologies and products relevant to the supported services.
- Previous experience in managing a team.
- A thorough understanding of the implications of introducing new technology into business processes.
- An understanding of the need for patient confidentiality and responsibilities with regard to the Data Protection Act.
Desirable
- GUI (graphical user interface) design.
- Understanding of technical project management
- Understanding of application design and implementation
Skills & behaviours
Essential
- Diplomatic, self-motivated and enthusiastic with a professional attitude
- A good team player, with the ability to work flexibly in a diverse and demanding environment
- Proactive in staying abreast of relevant developments in web technology, sharing knowledge appropriately
- Excellent analytical and reasoning skills
- Ability to deliver exceptional customer service regardless of any influencing factors
- Ability to motivate others
- Excellent interpersonal skills
- Effective persuasive and negotiation skills
- Effective written and oral communication skills
- Effective personal organisation and time management skills
- Ability to be logical, disciplined and systematic in problem solving
- Ability to work in a pressured environment whilst maintaining a high level of diplomacy and patience
- The ability to work closely and effectively as part of a wider team providing IT services, ensuring a team focused approach with a helpful, friendly and professional manner
- Ability to establish effective relationships with others, both internal and external to the organisation
- A positive and professional attitude
Desirable
- Keen to learn and enthusiastic
- A willingness to undergo all training requirements necessary for the post
Additional Requirements
Essential
- Little light lifting.
- Carrying replacement parts and tools.
Person Specification
Qualifications
Essential
- Formal training and/or commercial experience in the following areas:
- Content management systems, ideally WordPress
- Content accessibility, including WCAG standards
- Analysing and improving website performance and usability
- User experience and web design
Desirable
- Search engine optimisation
Experience
Essential
- Understanding of WordPress development and plug ins.
- Effective management of devolved editing
- Cross-browser and accessibility issues.
- Hosting solutions.
- Knowledge and extensive experience of industry standard technologies and products relevant to the supported services.
- Previous experience in managing a team.
- A thorough understanding of the implications of introducing new technology into business processes.
- An understanding of the need for patient confidentiality and responsibilities with regard to the Data Protection Act.
Desirable
- GUI (graphical user interface) design.
- Understanding of technical project management
- Understanding of application design and implementation
Skills & behaviours
Essential
- Diplomatic, self-motivated and enthusiastic with a professional attitude
- A good team player, with the ability to work flexibly in a diverse and demanding environment
- Proactive in staying abreast of relevant developments in web technology, sharing knowledge appropriately
- Excellent analytical and reasoning skills
- Ability to deliver exceptional customer service regardless of any influencing factors
- Ability to motivate others
- Excellent interpersonal skills
- Effective persuasive and negotiation skills
- Effective written and oral communication skills
- Effective personal organisation and time management skills
- Ability to be logical, disciplined and systematic in problem solving
- Ability to work in a pressured environment whilst maintaining a high level of diplomacy and patience
- The ability to work closely and effectively as part of a wider team providing IT services, ensuring a team focused approach with a helpful, friendly and professional manner
- Ability to establish effective relationships with others, both internal and external to the organisation
- A positive and professional attitude
Desirable
- Keen to learn and enthusiastic
- A willingness to undergo all training requirements necessary for the post
Additional Requirements
Essential
- Little light lifting.
- Carrying replacement parts and tools.
