Job summary
We
have an exciting opportunity to work in the Organisational Development and
Culture (OD&C) Team as the Administration Manager to support and lead the
admin team that covers the day-to-day activity of the department which includes
our core offering of Corporate Induction, Appraisal, Mandatory Training,
Apprenticeships & Employability, Learning and Organisational Development,
Freedom To Speak Up, and Equality, Diversity & Inclusion.
The
post will be integral to the OD&C Centre of Excellence and will work
closely with stakeholders to ensure that we provide a comprehensive
administrative service.
The post holder will establish, maintain and monitor
excellent support systems thereby ensuring that all staff members receive an
effective and efficient service.
Main duties of the job
Main
duties include:
To
support, manage, organise and delegate work to the Administration Team,
ensuring they can:
Provide
a courteous, efficient service and that any work is completed accurately and
in a timely way.
Develop,
implement, review policies and procedures relating to own area of work and
the team.
Develop,
maintain channels and mechanisms for clear communication across the Trust's
services to include accessing systems and processes including ESR.
Ensure
an appropriately administered Corporate Induction for all new starters to the
Trust, to a consistently high standard.
Effective
management of the Learning Management System (Training Interface) to ensure
that accurate workforce training information is maintained
About us
Leeds
Teaching Hospital NHS Trust provides care and treatment to over a million
patients: employing over 23,000 employees. We have the ambition to provide
the highest quality specialist and integrated care. Through supporting and
developing our people, we aim to achieve a consistent, high performing and
sustainable workforce, with the Leeds Way values at the heart of everything
we do.
Our
OD&C Centre of Excellence brings together a range of specialisms that
deliver a joined-up service across the whole organisation from corporate
induction, appraisals, training solutions, inclusion and positive action,
apprenticeships and employability, leadership and personal development,
coaching, OD consultancy, and employee voice and engagement.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
post holder will provide administration management support for the delivery
of a high-quality service within the OD&C team, ensuring that all work is
carried out effectively, efficiently, in compliance with trust policies,
procedures, and good practice guidance.
Engage
with stakeholders to manage the administration activity associated with the
function of the OD&C department including Mandatory and Priority training
needs, Organisational Learning and Development Activity, and Apprenticeships
Liaison
with both internal and external learning providers.
Manage
meetings including minute taking following appropriate governance structures.
Communicating
with customers providing support and guidance relevant to individual needs.
Work
with internal and external partners in relation to Learning Management
Systems to continually develop online booking and recording system access.
Recruit
and manage the administration staff ensuring appropriate arrangements are in
place to set objectives, monitor performance, agree and review development
needs.
Plan,
allocate and evaluate work carried out by individuals and self.
Create,
maintain and enhance effective working relationships.
Job description
Job responsibilities
The
post holder will provide administration management support for the delivery
of a high-quality service within the OD&C team, ensuring that all work is
carried out effectively, efficiently, in compliance with trust policies,
procedures, and good practice guidance.
Engage
with stakeholders to manage the administration activity associated with the
function of the OD&C department including Mandatory and Priority training
needs, Organisational Learning and Development Activity, and Apprenticeships
Liaison
with both internal and external learning providers.
Manage
meetings including minute taking following appropriate governance structures.
Communicating
with customers providing support and guidance relevant to individual needs.
Work
with internal and external partners in relation to Learning Management
Systems to continually develop online booking and recording system access.
Recruit
and manage the administration staff ensuring appropriate arrangements are in
place to set objectives, monitor performance, agree and review development
needs.
Plan,
allocate and evaluate work carried out by individuals and self.
Create,
maintain and enhance effective working relationships.
Person Specification
Qualifications
Essential
- Essential criteria Maths and English qualifications - Functional Skills Level 2/GCSE grade 4-9 (A-C) or equivalent.
- Educated to/demonstrating working at a subject relevant diploma (level 3 - 5) qualification, or demonstrable relevant experience.
- Business Administration qualification (Level 3) or demonstrable relevant experience.
Experience
Essential
- Experience of working in a busy administrative role.
- Experience of working with a variety of different stakeholders internally and externally within an organisation.
- Experience of working across multiple IT systems / platforms.
- Experience of line management of a business admin team.
Desirable
- Experience and knowledge of at least one LMS Project or programme management implementation.
Skills & Behaviours
Essential
- Demonstrates ability to manage own workload and make informed decisions in the absence of required information and ambiguity.
- Working to tight and often changing timescales.
- Standard keyboard skills & ability to communicate through IT using Microsoft 360 applications, such as Word, Outlook, Excel, Microsoft Teams.
- Ability to motivate, support and collaborate with direct reports.
- Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work.
- Experience of working in an office environment and proven ability to analyse data.
- Demonstrate good, customer service, interpersonal and communication skills.
Person Specification
Qualifications
Essential
- Essential criteria Maths and English qualifications - Functional Skills Level 2/GCSE grade 4-9 (A-C) or equivalent.
- Educated to/demonstrating working at a subject relevant diploma (level 3 - 5) qualification, or demonstrable relevant experience.
- Business Administration qualification (Level 3) or demonstrable relevant experience.
Experience
Essential
- Experience of working in a busy administrative role.
- Experience of working with a variety of different stakeholders internally and externally within an organisation.
- Experience of working across multiple IT systems / platforms.
- Experience of line management of a business admin team.
Desirable
- Experience and knowledge of at least one LMS Project or programme management implementation.
Skills & Behaviours
Essential
- Demonstrates ability to manage own workload and make informed decisions in the absence of required information and ambiguity.
- Working to tight and often changing timescales.
- Standard keyboard skills & ability to communicate through IT using Microsoft 360 applications, such as Word, Outlook, Excel, Microsoft Teams.
- Ability to motivate, support and collaborate with direct reports.
- Demonstrate a good level of administrative and organisational skills, ensuring a structured and methodical approach to work.
- Experience of working in an office environment and proven ability to analyse data.
- Demonstrate good, customer service, interpersonal and communication skills.
