Leeds Teaching Hospitals

Workforce Systems Officer (XN04)

Information:

This job is now closed

Job summary

Due to a recent promotion a post for a Workforce Systems Officer has become available.

The Workforce Systems Team covers large areas of rostering for Nursing, Admin and Medical staff groups and maintains both the Healthroster (eRoster) and Electronic Staff Record (ESR) systems. You will be assisting the Team Leader of a Workforce team to support Managers and system users across the Trust in all aspects of both systems.

The successful applicant will provide leadership, guidance, and support in the use of the Trusts workforce systems whilst ensuring adherence to Trust policies and procedures. The successful applicant will be the expert point of contact for the areas they are responsible for.

The post holder will be focused on ensuring that ESR and eRostering are appropriately implemented across the Trust and providing first line support and advice to both Managers and Trust staff for the on-going, administration and maintenance of ESR and eRostering.

Expected Shortlisting Date: 14 May 2024

Planned Interview Date: 21 May 2024

Main duties of the job

The purpose of this role is:

To provide comprehensive information, advice and support regarding ESR and eRostering enquires to Service Managers/Matrons and individual users.

To be responsible for the system administration, security and accuracy of the Trusts workforce systems Electronic Staff Record (ESR) and eRostering.

To be responsible for the maintenance of the ESR and eRostering systems ensuring that the data is accurate and reflects the current organisation of the Trust by inputting and extracting workforce information

To deputise for the Team Leader and manage the Team in their absence.

To ensure all incoming work is completed to agreed timescales, by maintaining the Team inbox and allocating work accordingly.

About us

Leeds Teaching Hospitals NHS Trust provides care and treatment to over a million patients a year and has an annual turnover in excess of 1Bn. We have over 20,000 employees and have the ambition to be The Best Place to Work, with the Leeds Way values at heart of everything we do. The Trust is an exciting and progressive organisation, and we were recently shortlisted for the CIPD Award of Team of the Year and were winners of the 2021 CIPD Apprenticeship award.

In joining us, we offer the opportunity to work as part of a large, forward-thinking team and as part of an organisation with outstandingly talented and committed people. If you are motivated to join us at this critical and exciting time, we would very much look forward to hearing from you.

In return we offer an excellent benefits package, a commitment to flexible working and a strong commitment to personal development.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Details

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0083

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Job description

Job responsibilities

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centered

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Responsible for the system administration, security and accuracy of the Trusts Workforce Systems

Accurate input of pay impacting information to the Electronic Staff Record (ESR)

Respect the dignity and confidentiality of all people who come into contact with the service.

Demonstrate a commitment to a team working orientation, both internally and externally.

Have a commitment to high standard and efficient working, ensuring a quality service is provided.

Have a professional approach to work, colleagues, and external contacts.

The post holder must have a professional approach and have a positive, assertive and supportive attitude

The ability to communicate well is essential to the post. Can communicate complex facts, terminology, and system designs/information clearly and concisely.

Job description

Job responsibilities

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centered

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Additionally, the following are core values which relate specifically to this post:

Responsible for the system administration, security and accuracy of the Trusts Workforce Systems

Accurate input of pay impacting information to the Electronic Staff Record (ESR)

Respect the dignity and confidentiality of all people who come into contact with the service.

Demonstrate a commitment to a team working orientation, both internally and externally.

Have a commitment to high standard and efficient working, ensuring a quality service is provided.

Have a professional approach to work, colleagues, and external contacts.

The post holder must have a professional approach and have a positive, assertive and supportive attitude

The ability to communicate well is essential to the post. Can communicate complex facts, terminology, and system designs/information clearly and concisely.

Person Specification

Qualifications

Essential

  • Proficient in the use of Microsoft Office software, in particular advanced skills in Excel.

Experience

Essential

  • Experience of working with Workforce Systems and demonstrable knowledge of ESR system administration practice and procedure.
  • Experience working with changes to employee information, including knowledge of HR practice and procedure associated with such changes.
  • Experience using an electronic rostering system including the ability to provide advice and troubleshooting.

Desirable

  • Experience in a large NHS Acute Hospital

Skills & behaviours

Essential

  • Able to work in an organised manner on their own initiative and to tight timescales.
  • Able to analyse complex workforce and rostering information to provide a helpdesk service for user queries and errors.
  • Knowledge of producing reports and undertaking specific projects

Desirable

  • Process mapping skills
  • Ability to give support and specialist advice to service users
Person Specification

Qualifications

Essential

  • Proficient in the use of Microsoft Office software, in particular advanced skills in Excel.

Experience

Essential

  • Experience of working with Workforce Systems and demonstrable knowledge of ESR system administration practice and procedure.
  • Experience working with changes to employee information, including knowledge of HR practice and procedure associated with such changes.
  • Experience using an electronic rostering system including the ability to provide advice and troubleshooting.

Desirable

  • Experience in a large NHS Acute Hospital

Skills & behaviours

Essential

  • Able to work in an organised manner on their own initiative and to tight timescales.
  • Able to analyse complex workforce and rostering information to provide a helpdesk service for user queries and errors.
  • Knowledge of producing reports and undertaking specific projects

Desirable

  • Process mapping skills
  • Ability to give support and specialist advice to service users

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Workforce Systems Assistant Manager

Kevin Maloney

kevin.maloney@nhs.net

Details

Date posted

26 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

C9298-HMR-0083

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Supporting documents

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