Job summary
Due
to an expansion of our portfolio which is part of the exciting new E&F
Rostering Project a new Post of Workforce Systems Team Leader has been
created.
The
Workforce Systems Team covers large areas of rostering for Nursing, Admin and
Medical staff groups and maintains both the Healthroster (eRoster) and
Electronic Staff Record (ESR) systems. You will be leading one of the
Workforce sub teams to support Managers and system users across the Trust in
all aspects of both systems.
The
successful applicant will provide leadership, guidance, and support in the
use of the Trusts workforce systems whilst ensuring adherence to Trust
policies and procedures. The successful applicant will be the expert point of
contact for the areas they are responsible for.
The
post holder will be focused on ensuring that ESR and eRostering are
appropriately implemented across the Trust and providing first line support
and advice to both Managers and Trust staff for the on-going, administration
and maintenance of ESR and eRostering.
Main duties of the job
The
purpose of this role is to support, amend and maintain the Trusts workforce
systems to meet the requirements of the Trust, Managers, and users.
Primarily
responsible for the analysis of highly complex shift patterns and rules to
develop, test, deploy, maintain and support individual end user requirements
that fit in with the benefits realisation plan agreed as an integral part of
the Trust Full Business Case.
To
provide comprehensive information, advice and support regarding ESR and
eRostering enquiries to Service Managers/Matrons and individual users. To
support the CSUs in achieving their business objectives through the fair and
effective management of staff resources. The Workforce System Team Leader
will be responsible for the day-to-day supervision of a team of Workforce
Systems Officers and Assistants providing a comprehensive advice and support
service to LTHT staff.
About us
Leeds
Teaching Hospitals NHS Trust provides care and treatment to over a million
patients a year and has an annual turnover in excess of 1Bn. We employ over
20,000 employees and have the ambition to be The Best Place to Work, with the
Leeds Way values at heart of everything we do. The Trust is an exciting and
progressive organisation, and we were recently shortlisted for the CIPD Award
of Team of the Year and were recent winners of the 2021 CIPD Apprenticeship
award.
In
joining us, we offer the opportunity to work as part of a large,
forward-thinking team and as part of an organisation with outstandingly
talented and committed people. If you are motivated to join us at this
critical and exciting time, we would very much look forward to hearing from
you.
In
return we offer an excellent benefits package, a commitment to flexible
working and a strong commitment to personal development.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values
are:
Patient-centered
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect
the dignity and confidentiality of all people who come into contact with the
service.
Demonstrate
a commitment to a team working orientation, both internally and externally.
Have
a commitment to a high standard of efficient working, ensuring a quality
service is provided.
Have
a professional approach to work, colleagues, and external contacts.
Honesty
and integrity are essential values in delivering a quality project
implementation to the Trust.
The
post holder must have a professional approach and have a positive, assertive
and supportive attitude
Key
to this role is the delivery of an impeccable and professional project
implementation that is customer focussed and inherently of a high-quality
standard.
The
ability to communicate well is essential to the post. Can communicate complex
facts, terminology, and system designs/information clearly and concisely.
Key
Result Areas
To
ensure ESR and eRostering are maintained according to the agreed Trust policy
and procedure and within budget
To
ensure ESR and eRostering are maintained in areas in a timely manner and
ensuring continued savings/benefits are delivered according to the benefits
realisation plan e.g. reduction in Temp Staffing utilisation.
Troubleshoot
all operational issues regarding ESR and eRostering to ensure the system works
effectively.
To
provide day to day support for staff and ensure appropriate and timely
investigation of any errors/dysfunction.
Accurate
input of information into the Trusts workforce systems.
To
maintain high quality data and provide timely and robust reporting to
Executive Board.
To
produce accurate and timely KPI Dashboard reporting for Trust Performance
meetings all levels.
Conduct
training sessions and provide 1st level helpdesk advice and support.
To
support local training programmes for the ESR and eRostering.
Job description
Job responsibilities
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values
are:
Patient-centered
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Additionally,
the following are core values which relate specifically to this post:
Respect
the dignity and confidentiality of all people who come into contact with the
service.
Demonstrate
a commitment to a team working orientation, both internally and externally.
Have
a commitment to a high standard of efficient working, ensuring a quality
service is provided.
Have
a professional approach to work, colleagues, and external contacts.
Honesty
and integrity are essential values in delivering a quality project
implementation to the Trust.
The
post holder must have a professional approach and have a positive, assertive
and supportive attitude
Key
to this role is the delivery of an impeccable and professional project
implementation that is customer focussed and inherently of a high-quality
standard.
The
ability to communicate well is essential to the post. Can communicate complex
facts, terminology, and system designs/information clearly and concisely.
Key
Result Areas
To
ensure ESR and eRostering are maintained according to the agreed Trust policy
and procedure and within budget
To
ensure ESR and eRostering are maintained in areas in a timely manner and
ensuring continued savings/benefits are delivered according to the benefits
realisation plan e.g. reduction in Temp Staffing utilisation.
Troubleshoot
all operational issues regarding ESR and eRostering to ensure the system works
effectively.
To
provide day to day support for staff and ensure appropriate and timely
investigation of any errors/dysfunction.
Accurate
input of information into the Trusts workforce systems.
To
maintain high quality data and provide timely and robust reporting to
Executive Board.
To
produce accurate and timely KPI Dashboard reporting for Trust Performance
meetings all levels.
Conduct
training sessions and provide 1st level helpdesk advice and support.
To
support local training programmes for the ESR and eRostering.
Person Specification
Experience
Essential
- Experience required in a project role or key project support role
Desirable
- Reviewing, developing and changing people/data/paper systems and processes
- Working with complex roster data/working patterns
Skills & behaviours
Essential
- Training end users in the use of ESR and eRostering system and providing training for new staff.
- Suggests how to improve business processes to obtain the best from the rostering system, to help improve good roster management
- Proven analytical skills to gather interpret and analyse highly complex user rostering and workforce requirements and sources of data.
Qualifications
Essential
- Educated to Degree Level or equivalent experience
Additional requirements
Essential
- Experience in a large NHS Acute Hospital
Person Specification
Experience
Essential
- Experience required in a project role or key project support role
Desirable
- Reviewing, developing and changing people/data/paper systems and processes
- Working with complex roster data/working patterns
Skills & behaviours
Essential
- Training end users in the use of ESR and eRostering system and providing training for new staff.
- Suggests how to improve business processes to obtain the best from the rostering system, to help improve good roster management
- Proven analytical skills to gather interpret and analyse highly complex user rostering and workforce requirements and sources of data.
Qualifications
Essential
- Educated to Degree Level or equivalent experience
Additional requirements
Essential
- Experience in a large NHS Acute Hospital
