Job summary
An
exciting opportunity has arisen within the Facilities Operational Patient
Environment team at the Leeds General Infirmary Hospital in Leeds.
The
post holder will operationally manage the agreed block/services to ensure
that the Patient Environment action plan is achieved on time, to the required
local and national standards relating to front of house services, such as
cleaning, receptions, and patient food service. Provide vital contribution in
supporting the overarching departmental strategy, including sustaining an
effective financial performance.
Guided
by our Leeds Way Values, we are committed to creating the best place to work
and being the employer of choice for estates and facilities in the region. By
joining the Estates and Facilities Team, you'll have access to a friendly
support network with ongoing training and career progression and an excellent
benefits package.
The
recruitment process, after short listing, includes a presentation on a set
subject matter, and a formal interview on the 04/06/2024.
The
presentation and interview will be held at the Leeds General Infirmary, Great
George St, Leeds LS1 3EX, further details will follow.
(Pervious
applicants need not apply if you have been unsuccessful within the last 6
months)
Main duties of the job
This
role has significant operational and strategic responsibility, in terms of
proactively improving the patients environment as outlined. In addition, the
role is highly reactive, as the daily requirements of the role will be
dependent on Trust Patient activity/flow, and the immediate redirection or
allocation of resource (people). Extensive and high specialised operational
management experience of Facilities services, such as patient receptions,
healthcare cleaning, catering, portering, waste management and security is a
prerequisite of the role. Provide expert environmental cleaning advice to
Senior Management of the Trust and nursing colleagues. The post holder, will
have the sole responsibility for a specific and unique aspect of the Facilities
operational and strategic plan.
(Please
refer to the attached job description for further information)
About us
Leeds
Teaching Hospitals NHS Trust (LTHT) is one of the largest employers in Leeds
and we employ over 20,000 staff and provide care to over 1.6 billion patients
every year. The Estates and Facilities Team keep the Trust's seven sites
running and manage one of the largest estate portfolios across the NHS. With
over 2,500 staff working in the team, providing a range of facilities
management services, and ensuring our buildings and environments are fit for
purpose, clean and safe. Guided by our Leeds Way Values, we are committed to
creating the best place to work and being the employer of choice for estates
and facilities in the region.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk' members
of our existing workforce to new roles. As such, all our job adverts are
subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
The
post holder has direct management responsibility for the operational
effectiveness of the Patient Environment Services delivery of their block or
site wide services. Collaborative working with their Estates/Capital
colleagues and Trust Contractors, such as laundry/supplies will be a key
aspect of the role. There will be a primary focus on improving the
estate/environmental aspects of Trusts public areas, including entrance areas
and corridors, including design and image front of house.
This
role has significant operational and strategic responsibility, in terms of
proactively improving the patients environment as outlined. In addition, the
role is highly reactive, as the daily requirements of the role will be
dependent on Trust Patient activity/flow, and the immediate redirection or
allocation of resource (people). Extensive and high specialised operational
management experience of Facilities services.
The
post holder will also support the Senior Facilities Manager, by ensuring that
their Patient Environment Managers and associated teams achieve the
appropriate agreed outcomes and conforms to all agreed practices, policies
and procedures. They will deputise for the Senior Facilities Manager in their
absence, in any aspect of their portfolio.
To
operationally manage the agreed block/services to ensure that the Patient
Environment action plan is achieved on time, to the required local and
national standards relating to front of house services, such as cleaning,
receptions, portering and patient food service. They will provide vital
contribution in supporting the overarching departmental strategy, including
sustaining an effective financial performance. They will ensure that all
operational performance targets are met and that they are appropriately
demonstrated within performance management meetings.
(Please
refer to the attached job description for further information)
Job description
Job responsibilities
The
post holder has direct management responsibility for the operational
effectiveness of the Patient Environment Services delivery of their block or
site wide services. Collaborative working with their Estates/Capital
colleagues and Trust Contractors, such as laundry/supplies will be a key
aspect of the role. There will be a primary focus on improving the
estate/environmental aspects of Trusts public areas, including entrance areas
and corridors, including design and image front of house.
This
role has significant operational and strategic responsibility, in terms of
proactively improving the patients environment as outlined. In addition, the
role is highly reactive, as the daily requirements of the role will be
dependent on Trust Patient activity/flow, and the immediate redirection or
allocation of resource (people). Extensive and high specialised operational
management experience of Facilities services.
The
post holder will also support the Senior Facilities Manager, by ensuring that
their Patient Environment Managers and associated teams achieve the
appropriate agreed outcomes and conforms to all agreed practices, policies
and procedures. They will deputise for the Senior Facilities Manager in their
absence, in any aspect of their portfolio.
To
operationally manage the agreed block/services to ensure that the Patient
Environment action plan is achieved on time, to the required local and
national standards relating to front of house services, such as cleaning,
receptions, portering and patient food service. They will provide vital
contribution in supporting the overarching departmental strategy, including
sustaining an effective financial performance. They will ensure that all
operational performance targets are met and that they are appropriately
demonstrated within performance management meetings.
(Please
refer to the attached job description for further information)
Person Specification
Additional Requirements
Essential
- To complete satisfactory medical clearance
- To hold current driving license (desirable)
Experience
Essential
- Give an example of the desired outcomes from your experiences of leading a PLACE visit or participating in a visit.
- Include in your example, your extensive knowledge of the process involved in the PLACE inspection and the food safety legislation.
- Demonstrate your ability to manage a delegated budget of up to £10,000`s and evidence how you would be responsible in achieving day to day budget management.
- Evidence current knowledge of patient food services practices both legal and Trust food safety requirements and to be able to give on the spot advice to the site based management/supervisor team.
- Give examples of any experience and knowledge you have gained within Patient Environment operational management and experiences of managing operational patient environment teams.
- Evidence that you have good analytical skills, literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a variety of audiences.
- Give examples of your extensive HR knowledge and staff management and your ability to conduct or present at a number of disciplinary hearings whilst maintaining consistency and fairness.
- Evidence your current knowledge of all infection control techniques, cleaning practices and the ability to identify issues in functional areas and be able to deal with the issues
- Give examples and your ability to be able to undertake and lead significant change management projects and the development of Estates and Facilities procedures, working with clinical colleagues.
- Demonstrate knowledge and experience of a range of managerial disciplines, including staff management, finance, performance management, service development and change management.
Skills & Behaviours
Essential
- Evidence how you are an inspirational leader and have the ability to communicate with all levels of the organisation
- Give examples of how you would be committed to working in partnership with and supporting others especially Infection Control and Senior Nursing Colleagues
- Explain a time when you had to be able to deal with a difficult situation successfully and, if necessary, use and adhere to a disciplinary, capability or grievance procedure / policy.
- Give examples of good interpersonal and relationship building skills with a particular emphasis on influencing skills
- How would you embody the ethos and values of The Leeds Way
- How would you describe your ability to perform under pressure of deadlines/ circumstances.
Qualifications
Essential
- To hold a relevant degree or have the ability to achieve a relevant degree
- Advanced Food Hygiene certificate or ability to achieve once in post
- Have extensive experience functioning at a senior managerial level in a healthcare and management of facilities related services
Desirable
- High level Health & Safety qualification i.e. NEBOSH
Person Specification
Additional Requirements
Essential
- To complete satisfactory medical clearance
- To hold current driving license (desirable)
Experience
Essential
- Give an example of the desired outcomes from your experiences of leading a PLACE visit or participating in a visit.
- Include in your example, your extensive knowledge of the process involved in the PLACE inspection and the food safety legislation.
- Demonstrate your ability to manage a delegated budget of up to £10,000`s and evidence how you would be responsible in achieving day to day budget management.
- Evidence current knowledge of patient food services practices both legal and Trust food safety requirements and to be able to give on the spot advice to the site based management/supervisor team.
- Give examples of any experience and knowledge you have gained within Patient Environment operational management and experiences of managing operational patient environment teams.
- Evidence that you have good analytical skills, literacy, IT and numeracy skills with the ability to produce a range of documents or presentations for a variety of audiences.
- Give examples of your extensive HR knowledge and staff management and your ability to conduct or present at a number of disciplinary hearings whilst maintaining consistency and fairness.
- Evidence your current knowledge of all infection control techniques, cleaning practices and the ability to identify issues in functional areas and be able to deal with the issues
- Give examples and your ability to be able to undertake and lead significant change management projects and the development of Estates and Facilities procedures, working with clinical colleagues.
- Demonstrate knowledge and experience of a range of managerial disciplines, including staff management, finance, performance management, service development and change management.
Skills & Behaviours
Essential
- Evidence how you are an inspirational leader and have the ability to communicate with all levels of the organisation
- Give examples of how you would be committed to working in partnership with and supporting others especially Infection Control and Senior Nursing Colleagues
- Explain a time when you had to be able to deal with a difficult situation successfully and, if necessary, use and adhere to a disciplinary, capability or grievance procedure / policy.
- Give examples of good interpersonal and relationship building skills with a particular emphasis on influencing skills
- How would you embody the ethos and values of The Leeds Way
- How would you describe your ability to perform under pressure of deadlines/ circumstances.
Qualifications
Essential
- To hold a relevant degree or have the ability to achieve a relevant degree
- Advanced Food Hygiene certificate or ability to achieve once in post
- Have extensive experience functioning at a senior managerial level in a healthcare and management of facilities related services
Desirable
- High level Health & Safety qualification i.e. NEBOSH
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
