Job summary
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An
exciting opportunity has arisen within the Facilities Operational Portering
Team for a Portering Supervisor.
The
ideal candidates will have previous experience working within some of the
following functions and services, (list not exhaustive.)
Portering
Housekeeping
Domestic
Services
Patient
Food Service
Cleaning
Response Service
Receptions
Pest
Control
Window
Cleaning
Waste
Management
Linen
& Laundry
Main duties of the job
The
successful candidate could be supervising up to 40 staff, at any one time.
This role is key in ensuring that all the services listed above are delivered
to exceptional standards; this position is True Facilities Services Team
Leading and would be an ideal opportunity for a highly ambitious, skilled and
focussed individual.
Day
to day duties include: staff rotas, payroll, attendance management,
appraisals, audits & monitoring, liaison with site service-users &
patients. The supervision of a team of portering staff working to Trust
policies and legislative guidance. Ensuring that standards are maintained and
the service is delivered to a high standard of quality providing a safe
environment for patients and staff.
About us
Leeds
Teaching Hospitals NHS Trust (LTHT) is one of the largest employers in Leeds
and we employ over 20,000 staff and provide care to over 1.6 billion patients
every year.
The
Estates and Facilities Team keep the Trust's seven sites running and manage
one of the largest estate portfolios across the NHS. With over 2,500 staff
working in the team, providing a range of facilities management services and
ensuring our buildings and environments are fit for purpose, clean and safe.
Whether
they're cleaning wards, maintaining our buildings, monitoring our
environmental impact, providing staff childcare, delivering hot meals to
patients or patrolling our sites, they all support the delivery of patient
care.
Guided
by our Leeds Way Values, we are committed to creating the best place to work
and being the employer of choice for estates and facilities in the region.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
The
day to day supervision of the portering team. Ensuring that work is fairly
allocated to all team members to deliver maximum efficiency in the delivery
of a high standard customer focused portering service.
Supervision
of a team of staff working within Trust policies and legislative requirements
to ensure a safe environment for patients.
Ensuring
the timely and correct performance of routine and periodic duties.
ii) The taking of telephone requests,
prioritising the work and appropriate allocation of duties to team members,
including the use of IT communication systems.
iii) Assist with the training and
induction of staff as required.
iv) The supervision of staff, reporting
any breaches of discipline to the manager.
v) Ensuring that all staff maintain a
high standard of personal hygiene, and are smart in their appearance and wear
the correct form of uniform/protective clothing.
vi) Ensuring that all information is
collected and recorded in the event of any accident and that appropriate
action is taken to prevent any similar occurrences.
vii) To assist with the security of the
building and contents as required.
viii) To record and complete duty rotas, time
sheets and maintenance of staff records including control of overtime as
required by the manager to help
contribute towards the control of expenditure within budget.
ix) To keep the manager abreast of
matters affecting the delivery of the service and to make recommendations on
improvement.
x) To liaise with the manager on staff
welfare and related problems.
xi) To provide information to the manager
related to the use of the management information system in terms of costs and
effectiveness to deliver the needs of the service.
xii) To promote good housekeeping to ensure
that the hospital environment is kept tidy ensuring timely removal of any
refuse/rubbish etc and that the use of inappropriate storage areas (e.g.
corridors) is avoided.
xiii) Ensure that all equipment and materials
are kept clean and in a good state of repair, reporting defects immediately.
xiv) To coordinate the changing and movement
of medical gases ensuring that medical gas stores are stocked to the agreed
levels and are kept in a safe and clean condition.
xv) To ensure that the porters
accommodation is kept clean, tidy and free from rubbish.
xvi) To deal with enquiries from members of
the public and to offer full assistance to persons requiring directions.
Job description
Job responsibilities
The
day to day supervision of the portering team. Ensuring that work is fairly
allocated to all team members to deliver maximum efficiency in the delivery
of a high standard customer focused portering service.
Supervision
of a team of staff working within Trust policies and legislative requirements
to ensure a safe environment for patients.
Ensuring
the timely and correct performance of routine and periodic duties.
ii) The taking of telephone requests,
prioritising the work and appropriate allocation of duties to team members,
including the use of IT communication systems.
iii) Assist with the training and
induction of staff as required.
iv) The supervision of staff, reporting
any breaches of discipline to the manager.
v) Ensuring that all staff maintain a
high standard of personal hygiene, and are smart in their appearance and wear
the correct form of uniform/protective clothing.
vi) Ensuring that all information is
collected and recorded in the event of any accident and that appropriate
action is taken to prevent any similar occurrences.
vii) To assist with the security of the
building and contents as required.
viii) To record and complete duty rotas, time
sheets and maintenance of staff records including control of overtime as
required by the manager to help
contribute towards the control of expenditure within budget.
ix) To keep the manager abreast of
matters affecting the delivery of the service and to make recommendations on
improvement.
x) To liaise with the manager on staff
welfare and related problems.
xi) To provide information to the manager
related to the use of the management information system in terms of costs and
effectiveness to deliver the needs of the service.
xii) To promote good housekeeping to ensure
that the hospital environment is kept tidy ensuring timely removal of any
refuse/rubbish etc and that the use of inappropriate storage areas (e.g.
corridors) is avoided.
xiii) Ensure that all equipment and materials
are kept clean and in a good state of repair, reporting defects immediately.
xiv) To coordinate the changing and movement
of medical gases ensuring that medical gas stores are stocked to the agreed
levels and are kept in a safe and clean condition.
xv) To ensure that the porters
accommodation is kept clean, tidy and free from rubbish.
xvi) To deal with enquiries from members of
the public and to offer full assistance to persons requiring directions.
Person Specification
Experience
Essential
- Previous Supervisory experience
Desirable
Skills & Behaviours
Essential
- Dedicated to support the development of a high quality service
- Ability to work under own initiative and adapt to change
- Good organisational skills
Desirable
- Pleasant manner, smart clean appearance, customer friendly.
- Highly motivated with a sense of fairness and justice
- Ability to adapt to change and lead a team through the change process
practical skills or Additional Requirements
Essential
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
- Ability to carry out strenuous physical tasks
Qualifications
Essential
- Formal Qualifications (CSE/GCSE)
Desirable
- ILM/NVQ Level 3
- IT including standard keyboard skills
Person Specification
Experience
Essential
- Previous Supervisory experience
Desirable
Skills & Behaviours
Essential
- Dedicated to support the development of a high quality service
- Ability to work under own initiative and adapt to change
- Good organisational skills
Desirable
- Pleasant manner, smart clean appearance, customer friendly.
- Highly motivated with a sense of fairness and justice
- Ability to adapt to change and lead a team through the change process
practical skills or Additional Requirements
Essential
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary)
- Ability to carry out strenuous physical tasks
Qualifications
Essential
- Formal Qualifications (CSE/GCSE)
Desirable
- ILM/NVQ Level 3
- IT including standard keyboard skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
