Job summary
Leeds
Teaching Hospitals NHS Trust are looking to employ a Licenced SIA door
supervisor to join a small security team based at Merrion House in Leeds City
Centre.
The
role of security officer requires flexibility in approach to the duties
required as these may alter throughout the course of a work day/ week. High
standards of quality will be expected to be delivered in line with
Facilities/LTHT practices and policies.
As
the role is public facing the successful candidate will be expected to have a
high standard of customer service, be able to work as part of a team, be
professional, presentable and reliable.
The
position available is 37.5 hours weekdays but may include some Saturdays if
required.
Main duties of the job
The
role may include but not limited to
Provide
a professional, effective and competent operational security service to
ensure a safe and secure environment for staff, visitors, members of the
public and Trust/ Council assets. Carry out lock up duties as required
provide
written reports with regard to breaches of security,
incidents,
thefts and damage
Challenge
individuals in restricted areas who do not have identification and members of
staff not wearing ID badges
Assist
in promoting initiatives for tackling violence and aggression against staff,
visitors and members of the public.
Ensure
that all duties are carried out in line with quality control procedures using
standard facilities documentation.
To
ensure that the correct uniform and PPE is worn at all times whilst on duty.
Provide
advice to members of the public and staff relating to security/safety of
others in a conflict situation
Analyse
security incidents and make suitable judgement when assessing potential
conflict situations
To
provide appropriate response to any alarm upon activation i.e. fire alarms.
Ensuring
all communications are responded to in an efficient/timely manner.
To
follow all local method statements & risk assessments to ensure that the
role is undertaken in a safe, secure manner.
Act
on feedback given from any quality assurance.
The
job may require other duties to be carried out as may reasonably be requested
by line management commensurate with the grade of the post
About us
Organisational
Chart
Head of Security
|
Operational Security Manager External Contracts
|
Security Coordinator
|
Security Officer
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
Contob
description
Carry
out open / lock up duties as required. provide written reports with regard to
breaches of security, incidents, thefts and damage
Challenge
individuals in restricted areas who do not have identification and members of
staff not wearing ID badges.
Assist
with the issue of keys to staff.
Assist
in promoting initiatives for tackling violence and aggression against staff
and members of the public,
Ensure
that all duties are carried out in line with quality control procedures using
standard facilities documentation.
To
ensure that the correct uniform and PPE is worn at all times whilst on duty.
Provide
a professional, effective and competent operational security service to the
Trust to ensure a safe and secure environment for staff, patients, visitors
and Trust / organisations assets.
Provide
advice to patients, relatives, other staff, members of the public relating to
security/safety of others in a conflict situation
Analyse
security incidents and make suitable judgement when
assessing
potential conflict situations
To
provide appropriate response to any alarm upon activation i.e. fire alarms,
including directions for responding teams.
The
good housekeeping of the hospital/work environment and equipment
internally/externally related to the specific job role using approved methods
and equipment/mechanical aids to national/Trust standards to ensure that a
professional image is maintained at all times.
Operation
and minor maintenance of all equipment necessary for the role to be used in
compliance with standard operating procedures
To
undertake the duties of any of the specific job role ensuring that all the
procedures, correct practices are adhered resulting in excellent patient/
customer satisfaction.
Ensuring
all communications are responded to in an efficient/timely manner.
To
follow all local method statements & risk assessments to ensure that the
role is undertaken in a safe, secure manner.
Act
on feedback given from any quality assurance system Communication with allied
health professionals/trust staff members to ensure that the patients health
and wellbeing is being maintained in helping to deliver excellent clinical
outcomes.
To
report any faults/issues/complaints regarding service provision or equipment
immediately to the supervisor or other appropriate senior Trust staff member
To
complete and record role specific data/information either electronically or
in written format that is required complying with operational procedures or
local/Trust/National policy and audit recommendations/controls.
To
provide a warm profession welcome and supportive communication to patients
and visitors to the Trust, providing an efficient and courteous service.
Use
and maintain any role specific databases/hardware/software, in accordance
with departmental guidelines.
To
ensure that requests for information are dealt with in an efficient and
timely manner.
The
job may require other duties to be carried out as may reasonably be requested
by line management commensurate with the grade of the post.
Job description
Job responsibilities
Contob
description
Carry
out open / lock up duties as required. provide written reports with regard to
breaches of security, incidents, thefts and damage
Challenge
individuals in restricted areas who do not have identification and members of
staff not wearing ID badges.
Assist
with the issue of keys to staff.
Assist
in promoting initiatives for tackling violence and aggression against staff
and members of the public,
Ensure
that all duties are carried out in line with quality control procedures using
standard facilities documentation.
To
ensure that the correct uniform and PPE is worn at all times whilst on duty.
Provide
a professional, effective and competent operational security service to the
Trust to ensure a safe and secure environment for staff, patients, visitors
and Trust / organisations assets.
Provide
advice to patients, relatives, other staff, members of the public relating to
security/safety of others in a conflict situation
Analyse
security incidents and make suitable judgement when
assessing
potential conflict situations
To
provide appropriate response to any alarm upon activation i.e. fire alarms,
including directions for responding teams.
The
good housekeeping of the hospital/work environment and equipment
internally/externally related to the specific job role using approved methods
and equipment/mechanical aids to national/Trust standards to ensure that a
professional image is maintained at all times.
Operation
and minor maintenance of all equipment necessary for the role to be used in
compliance with standard operating procedures
To
undertake the duties of any of the specific job role ensuring that all the
procedures, correct practices are adhered resulting in excellent patient/
customer satisfaction.
Ensuring
all communications are responded to in an efficient/timely manner.
To
follow all local method statements & risk assessments to ensure that the
role is undertaken in a safe, secure manner.
Act
on feedback given from any quality assurance system Communication with allied
health professionals/trust staff members to ensure that the patients health
and wellbeing is being maintained in helping to deliver excellent clinical
outcomes.
To
report any faults/issues/complaints regarding service provision or equipment
immediately to the supervisor or other appropriate senior Trust staff member
To
complete and record role specific data/information either electronically or
in written format that is required complying with operational procedures or
local/Trust/National policy and audit recommendations/controls.
To
provide a warm profession welcome and supportive communication to patients
and visitors to the Trust, providing an efficient and courteous service.
Use
and maintain any role specific databases/hardware/software, in accordance
with departmental guidelines.
To
ensure that requests for information are dealt with in an efficient and
timely manner.
The
job may require other duties to be carried out as may reasonably be requested
by line management commensurate with the grade of the post.
Person Specification
Skills & behaviours
Essential
- excellent communication skills
- excellent customer service skills
Desirable
- Present a professional image
Experience
Essential
- Previous Security Experience
Desirable
- Previous NHS / Government Organisation security experience
Qualifications
Essential
- Valid SIA Door Supervisors Licence
Desirable
Additional Requirements
Desirable
- to be able to remain calm in challenging situations
Person Specification
Skills & behaviours
Essential
- excellent communication skills
- excellent customer service skills
Desirable
- Present a professional image
Experience
Essential
- Previous Security Experience
Desirable
- Previous NHS / Government Organisation security experience
Qualifications
Essential
- Valid SIA Door Supervisors Licence
Desirable
Additional Requirements
Desirable
- to be able to remain calm in challenging situations
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).