Technical Business Intelligence Manager (XN06)

Leeds Teaching Hospitals

This job is now closed

Job summary

An exciting opportunity has arisen for a permanent full time position as part of the Technical Development team within Estates and Facilities based at St James's Hospital but working across all Leeds Teaching Hospitals sites including Leeds General Infirmary. The Technical Development team manage non-clinical systems and technology serving Estates and Facilities that support non-clinical back-of-house operational services such as building maintenance, security, portering and catering services (to name only a few). We are seeking a knowledgeable and experienced team member to establish and grow a developing Business Intelligence platform to help realise direct benefit from streamlining, automating and growing the reporting/dashboarding capability within Estates & Facilities to directly improve the data-driven decision making capabilities of operational and managerial colleagues across the division. Working closely with existing operational and technical teams, this role will directly carry out end-to-end delivery of improved business intelligence from existing (and new) systems and is an opportunity for the correct candidate to maintain, establish and grow an increasingly important function within the technical team that directly benefits patient care by allowing faster, more detailed and consolidated operational decisions directly from the significant amount of data captured which is expanding rapidly with increased adoption of digital initiatives in Estates & Facilities.

Main duties of the job

Acting as lead for consolidation and enhancement of business intelligence capabilities within Estates & Facilities, the successful

candidate will be responsible for maintaining existing reporting facilities while (with the Technical Development Manager) establishing and delivering a plan to improve the divisions access to and usage of easy to use and accurate dashboarding and reporting from many separate line of business systems (e.g. Estate maintenance, Portering activity, Catering activity and statutory and centralised reporting requirements). There are many digital transformation initiatives taking place across the Trust and within Estates & Facilities, and this role presents an opportunity for the suitable candidate to directly influence their ongoing success by working with operational teams to detail out requirements, and plan and deliver such requirements in an agreed priority order. The Technical Development team work to the Scrum Agile methodology, and this role will use agile principles to control, prioritise and deliver improved reporting and dashboarding to the developed plan. We expect the business intelligence function to grow and expand over time, so the role represents an opportunity to build on success towards further advancement over time.

About us

Estates & Facilities is a non-clinical support function that provides building, logistics and environmental related services to several hospitals across Leeds, including Estate Maintenance, Patient Catering, Portering, Construction, Cleaning and many other soft and hard FM services, with approximately 2400 staff employed across multiple disciplines and Applicants should be motivated, conscientious and able to work alone as well as being a team player. You will need to be flexible and friendly, act as a role model to all staff and be prepared to join a hard-working, busy, and sociable team.

Normal working hours are 37.5 hours at an agreed start/finish time between 08:00 17:00 Monday to Friday, with the principal office base being at St Jamess University Hospital in Leeds. There is some capacity to support remote working where appropriate.

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

24 May 2023

Pay scheme

Agenda for change

Band

Band 6

Salary

£28,407 to £34,581 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-EST-158

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

To develop and maintain an Estates & Facilities wide Business Intelligence platform and a fully self-service management reporting suite for all Estates & Facilities services, with an associated triage process to manage data/reporting requests centrally, and an aim that all services across EAF are represented. This work will be carried out in conjunction with the Technical Development Manager, Technical Administrators, Technical Projects Specialist and the EAF Performance Management teams to deliver a full dashboarding and reporting suite supporting all aspects of the Estates & Facilities business, and inputting to requirements from EAF from the central (mainly patient care focussed) DIT Information and Insight team for centralised Trust wide reporting needs (e.g. SLR, PLICs etc).

You will be responsible for creating effective dashboards to easily communicate key information and data, generate operational compliance reports as needed by stakeholders and leadership teams, and design and produce real time, daily, weekly, monthly, quarterly, yearly reports as and when required, reworking existing reporting to

be delivered via a self-service platform You will also assist with operational demands across the Technical Development team as necessary.

Job description

Job responsibilities

be delivered via a self-service platform You will also assist with operational demands across the Technical Development team as necessary.

Person Specification

Skills and Behaviours

Essential

Excellent written and verbal communication skills, ability to communicate effectively at all levels while working closely with diverse stakeholders to understand their needs

Desirable

Contribution towards team building, motivating and coaching staff

Experience

Essential

Several years working within an IM&T information or reporting environment, with experience using database management tools such as SQL Server Management Studio, as well as reporting/dashboarding tools

Desirable

Knowledge of Incident Management, Problem Management and Change Management processes (ITILv3) and experience of working in an Agile/Scrum team environment.

Other Skills

Essential

Logical and analytical skills;
Decision making;
dashboards/report production;
planning, monitoring and prioritising tasks;
data analysis, manipulation, interpretation and effective presentation

Qualifications

Essential

Degree (or HND) in relevant IT subject or demonstrate suitable relevant experience

Desirable

Formal Tableau and/or other Business Intelligence platform training and qualifications

Person Specification

Skills and Behaviours

Essential

Excellent written and verbal communication skills, ability to communicate effectively at all levels while working closely with diverse stakeholders to understand their needs

Desirable

Contribution towards team building, motivating and coaching staff

Experience

Essential

Several years working within an IM&T information or reporting environment, with experience using database management tools such as SQL Server Management Studio, as well as reporting/dashboarding tools

Desirable

Knowledge of Incident Management, Problem Management and Change Management processes (ITILv3) and experience of working in an Agile/Scrum team environment.

Other Skills

Essential

Logical and analytical skills;
Decision making;
dashboards/report production;
planning, monitoring and prioritising tasks;
data analysis, manipulation, interpretation and effective presentation

Qualifications

Essential

Degree (or HND) in relevant IT subject or demonstrate suitable relevant experience

Desirable

Formal Tableau and/or other Business Intelligence platform training and qualifications

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.