Senior Information Manager (XN07)

Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Contractual Submissions

Working with the R&I Data Administrator/Performance Coordinator, ensure all necessary performance information is submitted, in an accurate and timely fashion, to bodies such as the DH and the CRN/NIHR, particularly that required for the National Institute for Health Research Performance in Initiation and Delivery of research (PID) reports

Reviewing impact that national guidance will have on standard departmental information procedures and ensure any required changes in practice are implemented.

To work with the Y&H CRN in implementing and developing appropriate processes for information management within LTHT.

Work with partner organisations in the Y&H CRN to ensure streamlined processes and systems for data collection, data transfer and information management

Information Processes

Evaluate and analyse current information processes and redesign procedures for the capture of information on research. Ensure that the information collected meets national Department of Health requirements for Research Governance and the new R&I Support Funding mechanisms.

Review and develop Standard Operating Procedures relating to information management with a view to streamlining communication and data flows between Trust departments and partner organisations, in particular, the University of Leeds and the Y&H CRN. Review research administration processes in order to automate and streamline the processes.

Information Management

Working with the Research Governance team, design, develop, implement and operate processes for the optimum management of health-related research information across the Trust. These processes will integrate closely with the requirements of the Y&H CRN and the University and will involve maintenance of research dashboards created using business intelligence software.

Responsible for liaising with the database provider, EDGE, to ensure effective use of the EDGE database within the organisation.

Takes the lead in advising the Director and R&I Management Team on strategy for the management of research information.

Lead on the analysis and reporting of R&I department key information to support the operational management and strategic development of the department.

R&I Information Systems

Responsible for the development of the R&I research management database (EDGE) to ensure that it meets the requirements of the Department this database forms the basis for the compilation of regular submissions to the DoH and other contractual bodies.

Lead on the design, development, implementation and maintenance of Trust-wide, research digital applications (such as the OneForm application), databases, spreadsheets and information systems, liaising with the Y&H CRN, the NIHR, the DoH, Trust information services, and parties external to the Trust;

Evaluate any new database developments to ensure systems are robust and data integrity is not compromised.

Provide support to planned developments to the Trusts Electronic Patient Record (EPR) in support of research delivery in the organisation and compatibility with the Medicines and Healthcare products Regulatory Agency (MHRA) guidance. This will include work towards integrating EDGE with the Trusts Electronic Health Record system, PPM+.

Standard reports and data sets required by the department will be built into the research management systems/dashboards, however occasional one-off, bespoke reports will be required, and the post holder will undertake the design, and maintenance of these.

To lead on design, development, and maintenance of any new software within Research & Innovation including the development, maintenance of internal user manuals and SOPs.

To ensure that users within the R&I department and Trust are properly trained and able to use the research governance systems effectively.

Digital Projects

Designing and Implementing new digital solutions to help make research delivery more efficient, working with the R&I Manager (Real World Data). This will involve input to current and new digital change projects in support of the Research and Innovation department informatics strategy.

Implementation of new approaches to patient cohort identification for research purposes, in support of more effective research feasibility processes.

Data Quality

Oversee the development and documentation of standard operating procedures for information processing within the R&I department.

The post holder will be responsible for the quality of the data on the database and will design, implement, and maintain adequate processes for data validation. S/he will make judgements about data quality and design processes to redress any deficiencies.

Supervise the relevant aspects of the work of the R&I administrative staff, ensuring that entry of research data into EDGE is performed accurately, in a timely fashion, and according to Departmental SOPs.

Generally, ensure that R&I information is managed and processed to the highest operational standards, and standards of Information Governance and Data Protection, and in compliance with the policies of the NHS member organisations.

Website

Responsible for supporting the management of the R&I Departments website (working with the R&I Marketing and Communications Officer), ensuring that it is comprehensive, updated as necessary and responds to users needs.

WEST YORKSHIRE ASSOCIATION OF ACUTE TRUSTS (WYAAT)

Leeds Teaching Hospitals NHS Trust is part of the West Yorkshire Association of Acute Trusts (WYAAT), a collaborative of the NHS hospital trusts from across West Yorkshire and Harrogate working together to provide the best possible care for our patients.

By bringing together the wide range of skills and expertise across West Yorkshire and Harrogate we are working differently, innovating and driving forward change to deliver the highest quality care. By working for Leeds Teaching Hospitals NHS Trust this is your opportunity to be a part of that change.

WYAAT is the acute sector arm of the West Yorkshire and Harrogate Health and Care Partnership, one of the largest integrated care systems in the country. The Partnerships ambition is for everyone to have the best possible health and wellbeing, and the work of WYAAT, and each individual trust, supports that ambition.

Other Criteria

Essential

• Good Presentation Skills (written)
• Good Presentation Skills (oral)
• Proven communication skills with different staff groups
• Effective leadership skills
• Analytical and information consultancy skills
• Negotiation skills
• Ability to work and deliver results to tight deadlines

Experience

Essential

• The post holder must demonstrate a clear understanding of the NHS R&D agenda, in particular, the Research Governance Framework for Health & Social Care, the Trust R&I Strategy
• The post holder must develop a working knowledge of the main projects in which the department is involved with to provide support and cover to the other R&I Managers, as appropriate.
• Expert user of the MS Office package (Excel, Access, Word, PowerPoint, Publisher, Publisher, Outlook)
• Expert knowledge and skills in web design and development (HTML CSS / Javascript)
• Excellent knowledge of and skills in the design, development, and maintenance of web-based applications / technologies.
• Specialist knowledge of relational database design and architecture, including application of database query, and ETL processes.
• Knowledge and experiencing of development, and delivery of Microsoft Azure services
• Expert knowledge and experience of working within Microsoft Stack including: Developing in C# and .Net framework SSMS, SSIS, SSAS, SSRS SharePoint development Power BI Visual Studio
• Detailed knowledge and experience in specifying, configuring and managing a variety of servers Windows Linux (Ubuntu) SQL servers.
• Excellent knowledge of working with REST APIs.
• Specialist Knowledge of and ability to write XML, DAX, JSON.
• Proficient in different types of database architecture and the products which use each type, e.g. relational and hierarchical.

Desirable

• Experience of Project management
• Understanding of the NHS R&I Strategy and Agenda
• Understanding of the wider NHS environment

Qualifications

Essential

• Degree or equivalent level qualification.
• IT/Information-related qualification
• Relevant specialist postgraduate qualification (e.g. in health information or communications)
• MS Office training
• Demonstrable relevant CPD

Desirable

• Masters level qualification in IT/Communications

Skills & Behaviours

Essential

• Work as part of the R&I team to contribute to the provision of high-quality research support and the delivery of the R&I strategy and objectives.
• R&I Management is an evolving field and therefore this is a challenging and dynamic environment to work in. The post holder should demonstrate that they welcome the opportunity to develop new services
• S/he will be expected to work to the Trusts set of expected behaviours for all employees
• A flexible, enthusiastic and proactive approach is essential.
• S/he should be committed to teamwork, both in the role of project leader and project team member
• The post holder must be able to interpret guidance, have excellent organisational skills and work independently and to tight deadlines.
• The post holder should be a good motivator, who must be able to communicate effectively with a wide range of staff and have the ability to work to strict deadlines.
• Willingness to undergo training and to learn new skills that are required.
• Ability to use own initiative
• Ability to work on own and as part of a team
• Proactive and responsive to new ideas
• Flexibility and willingness to attend meetings outside of office hours if required
• Professional attitude
• Ability to work with different professional groups
• Expertise in using large and/or more highly complex relational databases