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Service Manager (XN08)

Leeds Teaching Hospitals

The closing date is 15 May 2025

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Job summary

Expected Shortlisting Date

15/05/2025

Planned Interview Date

30/05/2025

An exciting new opportunity has arisen within the cardio-respiratory CSU for a service manager to set up and manage the targeted lung screening program at LTHT. The Leeds Targeted Lung Health Check (TLHC) service aims to deliver low dose computed tomography (LDCT) screening to people at higher risk of lung cancer in Leeds. Lung cancer is the most common cause of cancer death in the UK, predominantly affects people from more deprived backgrounds and is therefore a major contributor to health inequalities. Lung cancer screening (LCS) diagnoses people with early-stage cancer where curative treatments are possible and has been shown to significantly reduce cancer deaths. This post will work alongside the clinical director and lead nurse, initially setting up the newly commissioned service and providing ongoing management following implementation.

Main duties of the job

The job holder will be a key member of the CSU management team and will work with members of the CSU and other senior managers in delivering the strategic development of services for targeted lung health checks.

The jobholder will:

Have overall responsibility for the management of the designated service area.

Provide leadership, strategic direction and planning for the service.

Ensure business processes are applied to optimise the effectiveness and efficiency of the service

Take the lead for the strategic and operational business planning for the service.

Line Manage designated professional and support staff and through them be responsible for managing all members of the multi-professional team.

Work closely with the Clinical Director, Lead Nurse and Consultants to ensure that local and national access targets are achieved.

Manage pay and non-pay budgets and be responsible for business and financial planning.

Take the lead in the capital planning process and operational aspects of service developments.

Ensure there are systems in place to promote/assure the quality of care given to patients within the department.

About us

Come and join our team in Leeds and become part of The Leeds Way sharing our vision and values. Our Trust is recognised for our staff engagement, great care and rated GOOD by the Care Quality Commission.

Leeds Teaching Hospitals NHS Trust is one of the largest acute health providers in the UK and based in one of the fastest growing and vibrant cities in the north.

Within the Cardio-Respiratory CSU, we aim to be a fair and supportive CSU with positive, caring teams who are champions of the Leeds Way values. Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

24 April 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-CRS-269

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

Principal Duties & Areas of Responsibility

Managerial

Responsible for the operational management and leadership of the service.

Responsible for the line management of staff.

Responsible for the recruitment, appointment and retention of staff.

Acts as budget holder and authorised signatory and responsible for effective use of resources.

Provide accurate monthly reports to accurately document and manage staff attendance, including annual leave and sickness absence.

As Head of Service responsible for strategic planning and long term service development which may impact across the Trust.

Work collaboratively with other senior managers in the lung cancer pathway in the formulation of business plans to develop and improve the service.

Responsible for managing resources in order to achieve local and national targets.

Responsible for implementing National, Trust and departmental guidelines/policies which may impact across other departments or areas.

Creates and develops protocols of care and designs patient care pathways with the aim of providing best practice examples to others within the region and nationally.

Responsible for setting departmental standards and the development of operational policies that are in line with national protocols.

Responsible for workforce development and planning with the service.

Provide and maintain accurate statistical information as required for audit and other management purposes.

Responsible for the selection, procurement and commissioning of specialist medical equipment.

Ensure IT systems are developed, maintained and utilised appropriately.

Responsible for ensuring all equipment is maintained and that service contracts are current and up to date.

Responsible for risk management, implementation of clinical governance, quality control programmes and regular audit.

The post holder will lead work on the modernisation of the workforce and be responsible for the introduction of new multi-professional roles and for undertaking a complete review of staffing and skill mix.

Education, Training and Development

Plan, implement and monitor education and training of professional and support staff within the service, this is to include mandatory, professional and personal development needs.

Undertake regular performance development reviews on all staff.

Responsible for ensuring clinical supervision/mentorship is provided for staff within the department.

Participates in the teaching and training of junior staff.

Responsible for providing, developing and maintaining training programmes within the service.

Works in partnership with Higher Education Institutes, ICBs and Regional groups to establish research, development and training.

Initiates and participates in audit, research and development ensuring and enhancing links between practice, professional bodies and research institutes.

Human Resources

Responsible for the operational management and leadership of staff within the service.

Responsible for the recruitment, appointment and retention of staff.

Undertake responsibility for counselling, grievance, discipline and welfare matters and where appropriate implementing disciplinary procedures.

Clinical

Initiates and implements changes to protocols / working practice in response to national guidelines e.g. National Service Framework, National Institute for Clinical Excellence.

Communicates with all members of the multidisciplinary team to ensure the best possible care for patients, including: negotiating, reassurance, and persuasiveness.

Manages equipment faults in accordance with departmental policy.

Demonstrates personal duty of care for safe use of expensive and highly complex equipment. Is responsible for ensuring that others are fully trained in the safe use of such equipment within their specialist area.

Professional

Responsible for reporting clinical incidents and adverse events to the Clinical Management Team and external agencies e.g. Medicines and Healthcare Products Regulatory Agency if a pacemaker is malfunctioning due to component failure.

May be required to organises, develop and participates in the in service, Trust, University, PCT and external courses and training programmes, co-ordinating programmes, tutorials, individual training sessions and peer review.

Contribute to the development of guidelines.

Undertakes Continuing Professional Development (CPD) in accordance with Personal Development Plan (PDP) as developed with Line Manager.

Organises departmental staff meetings.

Organisational

Prioritises and organises the clinical caseload within a designated area. Includes planning and organisation of expected and acute workload and deployment of staff within that area.

Accountable for the delivery and day to day service of the service within the organisation.