Ward Clerk (XN02)

Job summary

Are you organised, compassionate, and looking to play a vital role in supporting young patients and their families during their hospital journey?

We are seeking a dedicated and enthusiastic Ward Clerk to join our friendly and supportive team across L31 (Childrens Haematology and Oncology Ward), L32 (Stem Cell Transplant Ward), and L33 (Teenage Haematology and Oncology Ward). These three wards work closely together as one team, delivering outstanding care to children and young people facing cancer and blood disorders.

As a key member of the ward team, you will provide essential administrative support to ensure the smooth running of daily operations. Youll be the first point of contact for patients, families, and professionals, helping to create a welcoming and organised environment.

Your responsibilities will include:

Providing a professional reception service for patients, families, and visitors

Supporting the multidisciplinary team with accurate record-keeping and clerical tasks

Managing patient admissions, discharges, and transfers on our hospital systems

Coordinating with other departments to facilitate timely investigations and appointments

Maintaining stock of ward documentation and stationery

Ensuring confidentiality and compassion at all times

Main duties of the job

The post holder will be an integral member of a large multidisciplinary team, working alongside administrative staff, doctors, nurses, allied health professionals, patients, and their caregivers. They will provide a professional and welcoming front-of-house service, greeting patients and carers at the ward reception, registering them on the hospital system, and directing them to the appropriate waiting area. Key responsibilities include accurately recording real-time patient admissions, discharges, and transfers using the Trusts Patient Administration System. The ward clerk will also manage incoming telephone calls and reception enquiries, including monitoring the main entrance to the ward. In addition, the post holder will be responsible for ordering supplies through the Oracle procurement system and ensuring the wards stationery cupboard is well-stocked and maintained.

About us

Leeds Childrens Hospital is one of the largest childrens hospitals in the UK and is part of the Leeds Teaching Hospitals NHS Trust. Based in one of the fastest growing and most vibrant cities in the UK, we provide secondary and tertiary care to children, young people and their families from Leeds, Yorkshire and the North of England. The Childrens and Teenage Oncology and Haematology service incorporates a Principal Treatment Centre for Children, and for Teenagers and Young Adults (TYA) with Cancer. We have a JACIE accredited Stem Cell Transplant Unit for children and young people, which forms part of the West Yorkshire Bone Marrow Transplant programme. We care for children and young people with a range of non-malignant haematological disorders; Leeds is a Comprehensive Care Centre for Haemophilia and a Specialist Centre for Haemoglobinopathy.

The Leeds Childrens Hospital is Aiming High; Delivering the Best

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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Employer details

Employer name

Leeds Teaching Hospitals

Address

Leeds General Infirmary

Great George Street

Leeds

LS1 3EX

Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)

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