Job summary
Expected Shortlisting
Date
25/02/2025
Planned Interview
Date
11/03/2025
An
exciting opportunity has arisen for an enthusiastic and patient centred
individual to join the Abdominal Medicine and Surgery CSU within the Renal
Transplant/Nephrology departments. This hybrid role will work within these
teams to provide administrative support. Applicants should have a responsible
attitude, be proactive, and demonstrate using initiative and excellent
communication skills; as you will be required to liaise with a wide range of
people, such as patients, families, medical staff, admin staff and the wider
multi-disciplinary team.
The
post holder will be required to work as part of a team providing an
administrative support system for the Renal Transplant Coordinators within
the Renal Transplant and Nephrology departments within Abdominal Medicine and
Surgery.
For
further information please contact Ashleigh Clarke, Assistant Business
Manager
Email
: Ashleigh.clarke@nhs.net
Main duties of the job
Providing
a full secretarial and administrative service to the departmental team.
Organising and prioritising
workload based on the needs of the service.
Setting up, maintaining, and
monitoring of office systems and processes, liaising with other members of
the team as appropriate.
Responsibilities/duties may include:- maintaining stock levels of
stationery and other items.
Using, maintaining and updating
relevant databases.
Maintain office equipment,
reporting faults and escalating problems appropriately.
Communicating with staff at all
levels in the Trust and with outside agencies, on the telephone, by
letter/email and in person, in a professional and competent manner.
To respond to written and telephone
enquiries in a polite and helpful manner, prioritising messages and
distributing appropriately to ensure necessary action/response.
Attend meetings, as and when
required, taking minutes and appropriate follow up actions.
About us
Our
values are part of what make us different from other trusts, so we see this
as a strength, as well as a responsibility. They have been developed by our
staff and set out what they see as important to how we work. Our five values are:
Patient-centred
Collaborative
Fair
Accountable
Empowered
All
our actions and endeavours will be guided and evaluated through these values
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Leeds
Teaching Hospitals is committed to our process of redeploying 'at risk'
members of our existing workforce to new roles. As such, all our job adverts
are subject to this policy and we reserve the right to close, delay or remove
adverts while this process is completed. If you do experience a delay in the
shortlisting stage of the recruitment cycle, please bear with us while this
process is completed, and contact the named contact if you have any
questions.
Job description
Job responsibilities
To
provide a comprehensive administrative/secretarial service to the Renal
Transplant Co-ordinators. The
postholder will be able to work flexibly and be able to adapt to the changing
demands within the team. The post holder must be able to communicate
sensitively and effectively with a wide range of people including patients,
families, medical staff and the wider multi-disciplinary team. The postholder
will be required to understand the key features of the role and understand
the imperative need for confidentiality and discretion at all times. This is
a hybrid role that will be covering renal transplant as both surgical and
nephrology services involved.
The
postholder will undertake administrative responsibilities in support of the
Departmental team and the service. Exercise safe keeping of office equipment,
including sensitive data held on the computer, and all other equipment used.
Job description
Job responsibilities
To
provide a comprehensive administrative/secretarial service to the Renal
Transplant Co-ordinators. The
postholder will be able to work flexibly and be able to adapt to the changing
demands within the team. The post holder must be able to communicate
sensitively and effectively with a wide range of people including patients,
families, medical staff and the wider multi-disciplinary team. The postholder
will be required to understand the key features of the role and understand
the imperative need for confidentiality and discretion at all times. This is
a hybrid role that will be covering renal transplant as both surgical and
nephrology services involved.
The
postholder will undertake administrative responsibilities in support of the
Departmental team and the service. Exercise safe keeping of office equipment,
including sensitive data held on the computer, and all other equipment used.
Person Specification
Qualifications
Essential
- Proficiency in the use of Microsoft Office or equivalent.
- RSA 11 or equivalent standard of typing/word processing
- Proficiency in use of PowerPoint.
- Applicants will be educated to GCSE standard (or equivalent) English language grade C or above.
- Applicants will have experience of using IT applications in a Windows based environment and email.
Desirable
- Understanding of the NHS and the organisation.
Experience
Essential
- Applicants will be required to demonstrate previous experience in dealing with the general public and liaison with healthcare professionals
- Ability to prioritise, plan and organise own workload.
- Ability to use and act on own initiative
- Understanding of the need for confidentiality and discretion at all times.
- Flexible approach to working practices.
- Applicants will have excellent organisational skills with the ability to work both independently and as part of a team, prioritise workload, work under pressure, multi-task and meet deadlines.
Desirable
- Experience of using spread sheets and databases, and setting up databases.
- Experience of audio typing.
- Diary management of a team
Skills and Behaviours
Essential
- Applicants will be required to demonstrate interpersonal skills with the ability to communicate clearly and effectively at all levels
- Applicants will be required to demonstrate the ability to exercise judgement when dealing with patient enquiries to evaluate the situation and resolve problems.
Desirable
- Ability to work as part of a team and adapt to the requirements of team members.
- Demonstration of enthusiasm for the post.
Person Specification
Qualifications
Essential
- Proficiency in the use of Microsoft Office or equivalent.
- RSA 11 or equivalent standard of typing/word processing
- Proficiency in use of PowerPoint.
- Applicants will be educated to GCSE standard (or equivalent) English language grade C or above.
- Applicants will have experience of using IT applications in a Windows based environment and email.
Desirable
- Understanding of the NHS and the organisation.
Experience
Essential
- Applicants will be required to demonstrate previous experience in dealing with the general public and liaison with healthcare professionals
- Ability to prioritise, plan and organise own workload.
- Ability to use and act on own initiative
- Understanding of the need for confidentiality and discretion at all times.
- Flexible approach to working practices.
- Applicants will have excellent organisational skills with the ability to work both independently and as part of a team, prioritise workload, work under pressure, multi-task and meet deadlines.
Desirable
- Experience of using spread sheets and databases, and setting up databases.
- Experience of audio typing.
- Diary management of a team
Skills and Behaviours
Essential
- Applicants will be required to demonstrate interpersonal skills with the ability to communicate clearly and effectively at all levels
- Applicants will be required to demonstrate the ability to exercise judgement when dealing with patient enquiries to evaluate the situation and resolve problems.
Desirable
- Ability to work as part of a team and adapt to the requirements of team members.
- Demonstration of enthusiasm for the post.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
