Job summary
Do you enjoy working with people and being part of a diverse team? Do you like to be active?
Surgical
Assessment Unit (SAU) currently has a vacancy for a Ward Environment Porter to
work Monday to Friday 7:30am till 5:30pm. We are looking for an individual to
assist with the efficient running of a busy assessment area. This will include
transferring patients to inpatient wards, ensuring patients receive a timely
and safe transfer and assisting with cleaning bed/trolley areas. The individual
will also assist with the day-to-day cleaning of the department; ensuring
equipment is regularly cleaned and ready to use and to maintain cleanliness and
tidiness in all areas of SAU. In addition to this, the successful candidate
will assist in providing refreshments for patients who are either inpatients on
the unit, or awaiting assessments such as sandwiches, hot drinks, and
breakfast.
You
will be required to work proactively with all of the SAU team and contributing
towards providing a safe and efficient environment for patients, staff and
visitors.
Main duties of the job
Transferring
patients on trolleys, beds or chairs to wards, scans and other departments
where necessary. Assisting with daily cleaning schedules of floors, equipment,
bed space areas etc. Providing refreshments for patients who are awaiting
assessment or awaiting transfers to ward beds whilst maintaining a polite and
positive bedside manner.
About us
SAU
is an acute assessment area with 5 side rooms, 2 bays consisting of 10 beds, a
trolley bay consisting of 6 trolley spaces and a waiting area with
approximately 15 seats. It is a fast paced department and candidates will be
required to work well under pressure and move around the hospital as required
when taking patients, samples etc.
Leeds Teaching Hospitals is committed to our process
of redeploying 'at risk' members of our existing workforce to new roles. As
such, all our job adverts are subject to this policy and we reserve the right
to close, delay or remove adverts while this process is completed. If you do
experience a delay in the shortlisting stage of the recruitment cycle, please
bear with us while this process is completed, and contact the named contact if
you have any questions.
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards and
departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and or/
urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to the
multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required. The job holder will
meet, and greet patients, family or carers and provide family and carer support
where asked to do so. The job holder will be a central point of communication
between the department and medical physics to ensure equipment is returned, and
repaired, and or serviced in a timely manner.
This
is essential the form will be returned if not completed
Job description
Job responsibilities
To
work as a member of the clinical ward team carrying out the cleaning and the
movement of patients, specimens & goods/consumables/drugs between wards and
departments. To provide a range of
direct or indirect supervised non-clinical support to the professional teams
within designated clinical areas.
The
role will be supportive in keeping the hospital environment, safe, clean and
tidy. The provision of a high-quality
support service, responding to patient bed discharge/equipment cleaning and or/
urgent patient equipment/specimen/blood transportation.
The
job holder will work within designated clinical areas providing support to the
multi-disciplinary teams. Duties will include answering phones, cleaning
equipment, setting up equipment under supervision, ordering maintaining stock
levels and any other general clinical duties required. The job holder will
meet, and greet patients, family or carers and provide family and carer support
where asked to do so. The job holder will be a central point of communication
between the department and medical physics to ensure equipment is returned, and
repaired, and or serviced in a timely manner.
This
is essential the form will be returned if not completed
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A to E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required, induction and on the job training as required to be able to perform the role.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
skills and behaviours
Essential
- Pleasant manner, smart clean appearance
- Ability to work within set procedures and protocols
- Conduct themselves in a polite professional manner
- Excellent timekeeping and attendance
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Ability to work to tight schedules
- Able to prioritise and adapts positively to change
- Flexible Trustworthy Customer/Patient focused Fair Working collaboratively
- Able to work as part of a multidisciplinary team Patient focused Committed to working with people Demonstrates empathy Conduct oneself in a polite professional manner. Excellent time keeping and attendance
Desirable
- Shows enthusiasm in regard to personal development Dedicated to support the development of a high-quality service Good communication skills verbally/written
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH and in particular, by following agr
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting e.g. home. Insight into role and responsibilities of post Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary) Ability to carry out physical tasks (with reasonable adjustments if necessary)
Person Specification
Qualifications
Essential
- Maths and English GCSE grades A to E or equivalent Level 1 Literacy or Numeracy
- Ability to communicate both verbally in a tactful, compassionate and polite manner, providing reassurance where required, and non-verbally (reading and writing).
- Ability to communicate and transmit information via telephone, radio & IT systems.
- Willing to undergo training as required, induction and on the job training as required to be able to perform the role.
Desirable
- Literate and numerate
- Health & Safety / COSHH / Moving & Handling training /awareness.
- Customer Care Training.
- Relevant occupational in-house cleaning.
skills and behaviours
Essential
- Pleasant manner, smart clean appearance
- Ability to work within set procedures and protocols
- Conduct themselves in a polite professional manner
- Excellent timekeeping and attendance
- Ability to work within a routine whilst at the same time able to work on own initiative when the service dictates the need
- Ability to work to tight schedules
- Able to prioritise and adapts positively to change
- Flexible Trustworthy Customer/Patient focused Fair Working collaboratively
- Able to work as part of a multidisciplinary team Patient focused Committed to working with people Demonstrates empathy Conduct oneself in a polite professional manner. Excellent time keeping and attendance
Desirable
- Shows enthusiasm in regard to personal development Dedicated to support the development of a high-quality service Good communication skills verbally/written
Experience
Essential
- To be responsible for working with colleagues to maintain and improve the quality of services provided to our patients and other service users
- Ensure that all tasks are carried out in compliance with relevant statutory legislation and local policies and codes of practice including; Health and Safety, COSHH and in particular, by following agr
- To complete all relevant daily documentation in compliance with relevant statutory legislation and local codes of practice and quality control procedures.
- Communicate sensitively and effectively with patient, visitors, relatives and staff.
- Respect of patients confidentiality and understand that patients have an entitlement to have their affairs to be dealt with in a confidential manner
- To be helpful, flexible and willing to undertake and tasks requested.
- A basic understanding of infection control Ability to communicate both verbally, (transmitting information via telephone/radio system and by reading and writing
- Experience in cleaning within any setting e.g. home. Insight into role and responsibilities of post Ability to work within set procedures and protocols.
Desirable
- An understanding of cleaning practices within a healthcare setting
- Previous cleaning or portering experience/training
- Previous hospital environment experience
- Working in a customer focused environment
- Working in a patient/clinical setting
Other Criteria
Essential
- Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary) Ability to carry out physical tasks (with reasonable adjustments if necessary)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
