Job responsibilities
CORE
BEHAVIOURS AND SKILLS
The
post-holder is expected to be an enthusiastic individual, able to champion
services within the Leeds Teaching Hospitals Trust. The post holder will have
a determination to ensure the Trust meets national targets, quality measures
and other initiatives. The post holder will have a commitment to both strategic
overview and operational detail to ensure all standards and objectives are
met. The post holder will be open to gathering information on issues which
relate to all teams and be willing to share this information with others.
The
post-holder will be a supportive manager for the Business Unit Team and
proactively offer professional line management support to administrative
staff and other managers and healthcare professionals requiring or seeking
support.
The
post holder must be able to work on his/her own initiative, taking
responsibility for making appropriate decisions and actively seeking out
opportunities for involvement in the agenda within the Trust. The post holder
will also work as part of a team, providing leadership and creating a team
approach to the collaborative delivery of objectives. The post holder will
work closely with the CSU Team to ensure the Trusts agenda is developed
appropriately. The post-holder will be expected to display a
supportive/facilitative role to meet national imperatives or local
improvements in service delivery.
The
post holder will have the ability to balance local needs with national
priorities and be able to assess, understand and manage competing priorities
of the organisations and individuals
CORE
KNOWLEDGE AND UNDERSTANDING
The
post holder should have excellent written and verbal communication skills and
the credibility to facilitate relationships with colleagues and
senior
medical staff. A self-starter capable
of working on own initiative he/she should be able to work with a wide range
of staff from different specialties.
PRINCIPAL
DUTIES & AREAS OF RESPONSIBILITY
Lead
the CSU Administration Team, taking responsibility for the work produced through the offices.
Devise,
develop and implement staff reviews and other manpower planning strategies.
Ensure
key objectives are met as agreed.
Facilitate
regular administration team meetings to maintain effective communication.
Agree
with each member of staff personal objectives following an annual appraisal
and organise training where appropriate.
Monitor
individual progress against these objectives, offering direction and support where necessary.
Ensure
accurate records are kept in the service area.
The
post holder will be responsible for managing sickness, attendance, conduct,
performance and any disciplinary issues and taking these to hearings within
Trust Policies.
Ensure
that the appropriate recruitment and selection of staff takes place.
Be
responsible for collating personnel information on the team and submit personnel data as required.
Ensure
that staff within their responsibility undertake and maintain mandatory
training as indicated within Trust Policy.
There
is a requirement for cross site working.
Monitor the departmental budget, pay and non pay for all non clinical
Services
as delegated by the Business Manager for the Business Unit Purchasing and authorising expenditure on
non clinical items where required.
Authorise
and process expenses for over 200 medical staff in the department.
Help
plan, evaluate and recommend the use of resources within the department.
Monitor
and use administrative/non clinical resources appropriately.
Authorise
team members time sheets/holidays as required.
Oversee
and monitor the non clinical supplies ordering and procurement as delegated
ensuring value for money.
OPERATIONAL
MANAGEMENT
Assist
in non clinical risk management working within the risk management
policy. Undertaking annual audits and
making improvements where required.
Evaluate,
prioritise and review demands of the service and monitor capacity to deliver
making changes to the processes where necessary.
Work
within Trust policies, procedures and guidelines.
Working
with Human Resources to ensure that the appropriate recruitment and selection
of medical staff takes place.
Monitoring medical staff sickness developing a reporting mechanism for
Salaries & Wages.
Help
to develop, monitor, evaluate and review service delivery working
collaboratively with the CSU Manager, Service Manager, Business Manager,
Matrons, Theatre Managers and senior medical colleagues.
Work
closely with Theatres to ensure the delivery of a safe and efficient service.
Maintain
the link between this team and other CSUs.
STRATEGIC
MANAGEMENT
Undertake
reviews of the service as required to ensure the most appropriate pathway is
adopted.
With
the, Service Manager and Business Manager undertake service development and
support the senior team in planning support for corporate aims and
objectives.
identifying
opportunities in conjunction with the CSU Managers to improve
Service
delivery.
Make
recommendations to raise standards of service delivery
COMMUNICATION
Develop
and maintain communication between AMS and other CSUs
Establish
systems to ensure that the dissemination of information flows freely between
Theatres & Anaesthetics and the service users.
Work
closely with the Surgical team, developing a cohesive strategy for
communicating to all relevant staff across the Trust.
Produce
data/activity and statistical reports to a high standard as required by the
manager.
Ensure
high standards of administrative record keeping in the department..
Produce
data for the performance and management of activity...
Be
responsible for providing reports on a variety of issues pertaining to
Anaesthetic services and presenting these at relevant meetings as required.
Collate
information and disseminate as required.
Ensure
that the Theatre Management System is kept up to date and that the
information is accurate.
Participate
in Corporate Scheduling Meetings.
Health
and Safety/Risk Management
All
staff are responsible for working with their colleagues to maintain and
improve the quality of services provided to our patients and other service
users. This includes complying at all
times with the Leeds Teaching Hospitals NHS Trust Policies, including Health
and Safety policies, in particular by following agreed safe working
procedures, and reporting incidents using the Trust Incident Reporting
system.
Infection
Control
The
jobholder must comply at all times with the Leeds Teaching Hospitals NHS
Trust Infection Control policies, in particular by practising Universal
Infection Control Precautions. Hand hygiene must be performed before and
after contact with patients and their environment.
Equality
and Diversity
The
jobholder must comply with all policies and procedures designed to ensure
equality of employment and that services are delivered in ways that meet the
individual needs of patients and their families. No person whether they are staff, patient
or visitor should receive less favourable treatment because of their gender,
ethnic origin, age, disability, sexual orientation, religion etc.
Patient
and Public Involvement
The
Trust has a statutory duty to involve patients and public in evaluating and
planning services. All staff have a
responsibility to listen to the views of patients and to contribute to
service improvements based on patient feedback.
Training
and Personal Development Continuous Professional Development
The
jobholder must take responsibility in agreement with his/her line manager for
his/her own personal development by ensuring that Continuous Professional
Development remains a priority. The
jobholder will undertake all mandatory training required for the role.
Respect
for Patient Confidentiality
The
jobholder should respect patient confidentiality at all times and not divulge
patient information unless sanctioned by the requirements of the role.
COMMUNICATION
& WORKING RELATIONSHIPS
The
post holder will display a high level of communication skills with members of
the Surgical Oncology Team establishing appropriate processes to ensure the
effective and smooth running of the team. The post holder will also be
expected to establish effective systems of communication across the trust
management divisions and beyond the trust, crossing organisational boundaries
to enable a co-ordinated approach to the delivery of the service.
SPECIAL
WORKING CONDITIONS
i)
PHYSICAL EFFORT:
Sitting
at work station for long periods of time
Accuracy
in data entry and document production
ii) MENTAL
EFFORT:
The
post holder is expected to report on many surgical related issues. This can
mean prolonged concentration for report writing, two or three times a week at
least. Participating in key meetings
(one or more/week on average) also requires considerable mental effort.
Frequent
mental effort is required in managing multiple priorities.
Risk
assessments
Resolving
rota and scheduling problems requiring
prolonged and intense concentration to identify solutions.
iii)
EMOTIONAL EFFORT:
As
a manager of a team of staff who is also professionally responsible there is
the possibility that they may be required to lead personnel discussions
etc. Carry out staff consultations due
to the re-configuration of services which may require support staff during
the transition.
Direct
management of staff dealing with conflict, staff moral, conduct and
discipline.
iv)
WORKING CONDITIONS:
Regular
use of a keyboard and VDU while being subjected to constant interruption.
Exposure
to infrequent episodes of aggression and over assertive behaviour from
service users.
The
post holder may be required to travel between hospital sites.
