Ward Clerk (XN02)

Leeds Teaching Hospitals

This job is now closed

Job summary

We are looking for a friendly enthusiastic person to carry out Ward clerk duties, the post will be based on Ward J91 which is Gastroenterology/Hepatology Ward at St Jamess Hospital in Leeds.

The post holder will be required to undertake clerical and related duties enabling the nursing staff to concentrate more freely on direct patient care.

The post will involve considerable liaison with patients, relatives, hospital staff, and wards and departments within the Trust. Excellent communication and organisational skills are paramount, as is a flexible attitude.

Experience of office processes is preferred, although not essential, as a training period will be included in the induction programme.

Any hours will be considered, full-time, part-time hours

For Informal enquires please contact Senior Sister Debbie Surr on (0113) 2069191 or email debbie.surr@nhs.net

Main duties of the job

To undertake administrative duties at ward level including the accurate and timely recording of patient activity data on Trust systems. To undertake clerical and related duties on the ward and enable Sister/Charge Nurse and other ward staff to concentrate more freely on direct patient care. This will involve considerable liaison with other departments and wards on behalf of the ward staff.

The jobholder will contribute to the maintenance of an environment for

effective care.

The jobholder will work within an area caring for patients who require

liver surgery, liver transplantation and receive care for other liver

related disease processes.

Customer relations

Maintaining a safe environment

Administrative and Clerical Duties

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

Assist in the welcome and reception of patients and visitors into the

clinical area

Maintain a safe working environment, reporting incidents

Understand the need to maintain and respect patient confidentiality

About us

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we

see this as strength, as well as a responsibility.

Patient-centred

Collaborative

Fair

Accountable

Empowered

Leeds Teaching Hospitals is committed to our process of redeploying 'at risk' members of our existing workforce to new roles. As such, all our job adverts are subject to this policy and we reserve the right to close, delay or remove adverts while this process is completed. If you do experience a delay in the shortlisting stage of the recruitment cycle, please bear with us while this process is completed, and contact the named contact if you have any questions.

Date posted

01 February 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year

Contract

Permanent

Working pattern

Full-time

Reference number

C9298-AMS-230

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF

Job description

Job responsibilities

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for patients who require

liver surgery, liver transplantation and receive care for other liver

related disease processes.

Customer relations

Maintaining a safe environment

Administrative and Clerical Duties

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the

clinical area

Job description

Job responsibilities

The jobholder will contribute to the maintenance of an environment for effective care.

The jobholder will work within an area caring for patients who require

liver surgery, liver transplantation and receive care for other liver

related disease processes.

Customer relations

Maintaining a safe environment

Administrative and Clerical Duties

- Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff.

- Order stationary and complete requisition forms under instruction from Sister/Charge Nurse.

- Complete electronic admission/bed system as required

- Maintaining records on behalf of Sister/ Charge Nurse.

Assisting to maintain high standards of care

Assist in the welcome and reception of patients and visitors into the

clinical area

Person Specification

Qualifications

Desirable

Educated to GCSE standard (or equivalent) English language grade C or above.

Experience

Desirable

Experience of using IT applications in a Windows based environment and email.
Experience of working in a Health Care setting.

Skills & Behaviours

Desirable

Communication Skills
Able to work on own Initiative
Able to prioritise Workload
Understanding of Escalation Processes and the need for these to be in place.
Able to work as part of a team
Flexibility

Additional Requirements

Desirable

Diary management
Knowledge of Cancer Pathways

Person Specification

Qualifications

Desirable

Educated to GCSE standard (or equivalent) English language grade C or above.

Experience

Desirable

Experience of using IT applications in a Windows based environment and email.
Experience of working in a Health Care setting.

Skills & Behaviours

Desirable

Communication Skills
Able to work on own Initiative
Able to prioritise Workload
Understanding of Escalation Processes and the need for these to be in place.
Able to work as part of a team
Flexibility

Additional Requirements

Desirable

Diary management
Knowledge of Cancer Pathways

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.