Clinical Support Worker - LTHT Staff Bank

Leeds Teaching Hospitals

Information:

This job is now closed

Job summary

The Leeds Teaching Hospitals NHS Trust (LTHT) is one of the largest and busiest NHS acute healthcare providers in Europe and is a regional and national centre for specialist treatment.

We are delighted to be offering new flexible, full and part time opportunities for Clinical Support Workers with significant experience wishing to join our workforce as Bank Only staff.

We welcome applications from Clinical Support Workers who have acute hospital experience who would like to undertake flexible working hours in a range of specialties across our multi-site organisation.

As well as traditional shift patterns, we can offer opportunities for candidates who are keen to work outside of standard shift patterns e.g. those with carer responsibilities or commitments who need a more flexible working pattern.

Main duties of the job

This role is advertised as a Bank role, and therefore the job holder would be on a LTHT Bank Contract. This enables the job holder to work flexibly and ad hoc basis across all LTHT sites, supporting the staffing requirements by opting for and booking in to shifts as available. The pay rate will be that of a Band 2 Bank Spot Salary.

The jobholder will be actively involved in providing direct and indirect compassionate care for patients in support of and supervised by a registered practitioner.

The jobholder will assist in the overall implementation of care as part of the multi professional team. The jobholder is expected to deliver and maintain high standards of acute and planned care. The jobholder will be skilled in taking appropriate action(s) to achieve the planned outcome.

Please note, we reserve the right to close this advert early if the required number of applicants is reached.

About us

The Leeds Teaching Hospitals NHS Trust (LTHT) is one of the largest and busiest NHS acute healthcare providers in Europe and is a Regional and National Centre for Specialist Treatment.

THE LEEDS WAY VALUES

Our values are part of what make us different from other trusts, so we see this as a strength, as well as a responsibility. Our five values are:

Patient-centred

Collaborative

Fair

Accountable

Empowered

All our actions and endeavours will be guided and evaluated through these values

Date posted

03 August 2023

Pay scheme

Other

Salary

£11.45 to £20.95 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

C9298-23-0096

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Chapel Allerton Hospital

Chapeltown Road

Leeds

LS7 4SA


Job description

Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationships

Establish and maintain effective communication with patients, families and carers

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

Occasionally participates in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry.

Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner

Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the ward or department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Education, Health, Safety and Security

Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy

Ensure equipment and resources are used appropriately, efficiently and economically

Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

Participate in in-service training

Complete priority and mandatory training requirements in the required time frames.

Participate in annual performance appraisal

To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes.

Job description

Job responsibilities

PRINCIPAL DUTIES & AREAS OF RESPONSIBILITY

Communication and Working Relationships

Establish and maintain effective communication with patients, families and carers

Develop and maintain appropriate relationships, communication and teamwork with members of the multi-disciplinary team within the ward and or department

Assist in the welcome and reception of patients into the clinical area

Demonstrate a variety of communication skills with patients who may have communication needs and difficulties e.g. confusion, dementia or other linguistic issues

Communicate effectively with all health, social care providers, voluntary sectors and emergency services

Maintain clear, concise and legible documentation adhering to standards in accordance with trust policies and guidance

Ensure compliance with Trust policies and procedures regarding confidentiality of data and data security

Communicate with colleagues and members of the multi-disciplinary team clearly and effectively in written, verbal and electronic format (this may include accessing and updating patient records on central databases or electronic systems).

Occasionally participates in and contribute to local audits (e.g. hand hygiene audit)

Escalate concerns with regards to patients physical or psychological needs, or changes in their clinical condition to a registered practitioner within appropriate time frames

Effective use of communication skills when responding to patients, relatives or carers concerns and complaints, contributing to the ward, unit or department team action plan to achieve local resolution.

Ensures, in liaison with registered practitioners that interpreters are utilised as appropriate to support patients understanding and communication needs.

Ability to answer phone, effectively managing the enquiry.

Provide and deliver a high standard of compassionate personal care recognising and meeting the specific needs of the patients

Following training and assessment, competently undertake agreed clinical tasks relevant to the post and clinical area

Acknowledge any limitations of competence in accepting care activities outside agreed limitations and inform a registered practitioner

Assist in planning, implementation and evaluation of individual programmes of care for patients

Document interventions performed and care delivered, ensuring that the record is countersigned by a registered practitioner where appropriate.

Assist in the recording of fluid balance, reporting discrepancies to a registered practitioner.

Assist the patient with all aspects of their personal hygiene.

Assist in the safe moving and handling of all patients utilising appropriate equipment.

Assist the patient with their elimination needs; including bowel and urinary catheter care.

Provide care for patients with reduced mobility; to include skin integrity, pressure area care and measurement and application of anti-embolic stockings

Assist in ensuring patients nutritional needs are met.

Carry out clinical observations on patients, recording and reporting abnormalities and changes in patients condition to the registered practitioner

Utilise early warning score indicators (e.g. NEWS) to recognise any patient deterioration and or sudden change in condition, reporting immediately to a registered practitioner.

Collect equipment for clinical procedures as directed by the registered practitioner. Safely dispose of equipment, post procedure, restocking where appropriate

Assist in safe and appropriate use and maintenance of equipment

Assist in the correct handling and dispatch of specimens

Safe disposal of soiled linen and clinical waste from the ward or department

Participate in the process of involving relatives and or carers in the provision of patient care

Contribute to the psychological and spiritual needs of patients using diversionary and comfort measures as appropriate

Acts as a chaperone as per chaperone policy.

Assist in the performing of last offices for deceased patients.

Undertake the escort of patients to other departments and ward as instructed by a registered practitioner

Organise and prioritise time effectively

Undertake duties on different wards, departments or clinical areas as and when required by service demands

Act in such a way that safeguards the health and wellbeing of children & vulnerable adults at all times. Is familiar with and adheres to, the LTHT safeguarding policies.

Other Responsibilities

Participate in the use of the Leeds Improvement Method to improve the quality and safety of the service.

Contribute to the prevention and control of infection in line with Trust guidelines

Assist in maintenance of accurate records and documentation, with regard to legal requirements, confidentiality and management of information.

Ensure that essential information on the patients condition and progress is recorded in accordance with Trust guidelines

patient confidentiality

Promote and value the rights, responsibilities and diversity of people ensuring religious and cultural needs are addressed

Education, Health, Safety and Security

Ensure safe keeping and transportation of patient property and valuables in accordance with Trust policy

Ensure equipment and resources are used appropriately, efficiently and economically

Maintain a safe working environment, reporting incidents, accidents, complaints according to Trust policy.

Participate in in-service training

Complete priority and mandatory training requirements in the required time frames.

Participate in annual performance appraisal

To be alert to issues of risk and concern about care provided raising any concerns observed via the Trusts Whistleblowing Policy and supporting processes.

Person Specification

Qualifications

Essential

  • NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification, or equivalent demonstrable evidence of working at that level. Commitment to undergo training and education as required

Desirable

  • Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))

Experience

Essential

  • Minimum 6 months significant clinical experience of working within an acute healthcare setting, delivering clinical and or personal care, within the last 2 years

Behaviour/Skills

Essential

  • Insight into roles responsibilities of post
  • Caring and motivated
  • Reliable and trustworthy
  • Willingness to learn and develop their role
  • Good interpersonal skills
  • Competent in written, electronic and verbal communication skills
  • Team working

Other Requirements

Essential

  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses, where appropriate, in compliance with Trust Policy
  • Ability to travel in between Trust premises
Person Specification

Qualifications

Essential

  • NVQ 2 in Health and Social Care, Level 2 Diploma in Healthcare Support or equivalent health care related qualification, or equivalent demonstrable evidence of working at that level. Commitment to undergo training and education as required

Desirable

  • Maths and English Level 1 (equivalent of GCSE 1-9 (A*-G))

Experience

Essential

  • Minimum 6 months significant clinical experience of working within an acute healthcare setting, delivering clinical and or personal care, within the last 2 years

Behaviour/Skills

Essential

  • Insight into roles responsibilities of post
  • Caring and motivated
  • Reliable and trustworthy
  • Willingness to learn and develop their role
  • Good interpersonal skills
  • Competent in written, electronic and verbal communication skills
  • Team working

Other Requirements

Essential

  • Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses, where appropriate, in compliance with Trust Policy
  • Ability to travel in between Trust premises

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Leeds Teaching Hospitals

Address

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Employer's website

https://www.leedsth.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Staff Bank Recruitment

leedsth-tr.staffbankrecruitment@nhs.net

01133926262

Date posted

03 August 2023

Pay scheme

Other

Salary

£11.45 to £20.95 an hour

Contract

Bank

Working pattern

Flexible working

Reference number

C9298-23-0096

Job locations

St. James's University Hospital

Beckett Street

Leeds

LS9 7TF


Leeds General Infirmary

Great George Street

Leeds

LS1 3EX


Chapel Allerton Hospital

Chapeltown Road

Leeds

LS7 4SA


Supporting documents

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