Women’s Health Gateway Coordinator

Job summary

We are looking for a highly organised and compassionate Facilitator to join our dynamic Women's Health Gateway team at Gateshead Health NHS Foundation Trust. This is an exciting opportunity to play a key role in improving patient experience and supporting the delivery of high-quality, efficient care across our women's health services.

As Gateway Facilitator, you will ensure that patients receive a smooth, well-managed journey from referral through the Gateway Project. Working closely with clinicians, nurses, and administrative colleagues, you'll coordinate patient appointments, maintain accurate records, and act as the key point of contact for patients and families, offering support and information throughout their care pathway.

Main duties of the job

Key Responsibilitieso Coordinate patient pathways to ensure timely access to diagnostics, treatment, and follow-up care.o Liaise with multidisciplinary teams to manage referrals and clinic scheduling.o Provide compassionate and professional communication with patients, relatives, and healthcare staff.o Maintain accurate patient records, ensuring data quality and compliance with NHS standards.o Support service improvement initiatives within the Women's Health Gateway.o Coordinate communication of patients records with partner and external agencies.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.