Job summary
To support and assist in designing, implementing, and maintaining the hospital's IT infrastructure, ensuring reliable and secure network operations. This role involves troubleshooting network issues, managing servers, safeguarding patient data through robust security protocols, and supporting the integration of new technologies. The Network Engineer plays a critical role in maintaining the efficiency of clinical and administrative systems, directly impacting patient care by ensuring that essential IT services are always available and functioning optimally.
PREVIOUS APPLICANTS NEED NOT RE APPLY
Main duties of the job
The main duties for this position include maintaining and optimising the hospital's network and communication systems. Main duties include troubleshooting network and telecom issues, configuring and managing routers, switches, and servers, ensuring secure and reliable data transmission, and supporting VoIP and telecommunication systems. The role also involves monitoring network performance, implementing upgrades, and ensuring compliance with NHS data security standards to support seamless clinical and administrative operations.
To operationally support and develop the server networkand systems infrastructure underpinning the delivery of IT systems and services to the Trust and supported third party organisations.
About us
People love working at Gateshead.
In the annual survey for NHS staff, we consistently rate highly as a place people would recommend others to work.
In the most recent survey, 72% of our staff said they would recommend working at Gateshead.
We aim to attract and retain a talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
To operationally support and develop the server networkand systems infrastructure underpinning the delivery of IT systems and services to the Trust and supported third party organisations.
In association with the Infrastructure Manager, Directory and Security Manager, IT Service Manager, Desktop Support Supervisor and Service Desk Manager, design, specify, procure and implement improvements to the infrastructure, servers and systems supporting delivery of IT systems and services to the Trust and supported third party organisations, in support of the overall departmental and organisational objectives.
Job description
Job responsibilities
To operationally support and develop the server networkand systems infrastructure underpinning the delivery of IT systems and services to the Trust and supported third party organisations.
In association with the Infrastructure Manager, Directory and Security Manager, IT Service Manager, Desktop Support Supervisor and Service Desk Manager, design, specify, procure and implement improvements to the infrastructure, servers and systems supporting delivery of IT systems and services to the Trust and supported third party organisations, in support of the overall departmental and organisational objectives.
Person Specification
Experience
Essential
- Experience with use, support and development/functional extension of HP OpenView Service Desk systems
- Ability and experience in Java, .NET programming, Windows scripting
- Substantial experience of working with servers, network equipment and IT management and support systems
Education
Essential
- Educated to degree level or equivalent experience.
- Able to demonstrate recent interest in own personal development.
- Certification to ITIL foundation level
Desirable
- PRINCE2/Agile Project Management Qualification.
Skills
Essential
- Excellent, communication, interpersonal, organisational and presentation skills.
- Capable of developing strategies and policies in line with legislative changes.
- Excellent decision making and problem-solving skills.
- Able to promote and facilitate change.
Knowledge
Essential
- Aware of the current NHS IM&T and modernisation agenda.
- Knowledge of Data Protection, Freedom of Information and other legislation which impacts on information security.
- Knowledge of Information Security and Governance standards.
- Knowledge of risk appraisal and management of risk.
- In-depth technical knowledge of complex local and wide area networks utilising a variety of media and technologies, serving multiple organisations and providing services to a variety of hosts, clients and external network links
Personal Qualities
Essential
- Ability to generate and implement ideas.
- Able to work with limited supervision.
- Self-motivated.
- Ability to communicate with a wide range of end users from multiple backgrounds and organisations, including "difficult" users
- Willing to develop own skill set in relation to developments in network hardware, software and protocols/topologies, server hardware and software, and to embrace new technology developments
Desirable
- Flexible in work patterns.
Person Specification
Experience
Essential
- Experience with use, support and development/functional extension of HP OpenView Service Desk systems
- Ability and experience in Java, .NET programming, Windows scripting
- Substantial experience of working with servers, network equipment and IT management and support systems
Education
Essential
- Educated to degree level or equivalent experience.
- Able to demonstrate recent interest in own personal development.
- Certification to ITIL foundation level
Desirable
- PRINCE2/Agile Project Management Qualification.
Skills
Essential
- Excellent, communication, interpersonal, organisational and presentation skills.
- Capable of developing strategies and policies in line with legislative changes.
- Excellent decision making and problem-solving skills.
- Able to promote and facilitate change.
Knowledge
Essential
- Aware of the current NHS IM&T and modernisation agenda.
- Knowledge of Data Protection, Freedom of Information and other legislation which impacts on information security.
- Knowledge of Information Security and Governance standards.
- Knowledge of risk appraisal and management of risk.
- In-depth technical knowledge of complex local and wide area networks utilising a variety of media and technologies, serving multiple organisations and providing services to a variety of hosts, clients and external network links
Personal Qualities
Essential
- Ability to generate and implement ideas.
- Able to work with limited supervision.
- Self-motivated.
- Ability to communicate with a wide range of end users from multiple backgrounds and organisations, including "difficult" users
- Willing to develop own skill set in relation to developments in network hardware, software and protocols/topologies, server hardware and software, and to embrace new technology developments
Desirable
- Flexible in work patterns.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
