Job summary
You will be responsible for the management and development of the pharmacy technician clinical services which will deliver responsive and patient-focused pharmaceutical care. This includes ward clinical services, the anticoagulation service and discharge lounge. You will ensure that all staff involved in the services are highly trained to work in accordance with Trust policy, departmental procedures, and regional and national standards of practice. You will be responsible for the efficient running of the services including staff management, recruitment, and performance management. You will work closely with other lead pharmacy technicians in the pharmacy team to achieve the best patient outcome both at ward and clinic level. You will be responsible for the management and development of processes to manage patients' medicines efficiently and effectively at ward level. There will also be a requirement to audit and develop your areas of responsibility.
Main duties of the job
- Line manage and supervise the team of band 5 clinical pharmacy technicians delivering the ward services to the wards, discharge lounge and anticoagulation clinics.
- Provide support to the Lead Clinical Pharmacists, Business Units and the Anticoagulation Service to ensure the clinical services provided by the clinical technicians meets the needs of the users and complies with best practice and legislation.
- Work closely with the Lead Technician for Education and Training to develop, review, and maintain ward-based training accreditation programmes for the clinical technicians.
- Support the training of the trainee and progressional technicians to develop their practice and understanding of the Trust's medicines optimisation service.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
- Line manage and supervise the team of band 5 clinical pharmacy technicians delivering the ward services to the wards, discharge lounge and anticoagulation clinics.
- Provide support to the Lead Clinical Pharmacists, Business Units and the Anticoagulation Service to ensure the clinical services provided by the clinical technicians meets the needs of the users and complies with best practice and legislation.
- Work closely with the Lead Technician for Education and Training to develop, review, and maintain ward-based training accreditation programmes for the clinical technicians.
- Support the training of the trainee and progressional technicians to develop their practice and understanding of the Trusts medicines optimisation service.
- Manage and review Trust KPIs relevant to ward services; ensuring appropriate data collected, validated, and reviewed and be responsible for the implementation of any actions required.
- Consider future developments for clinical pharmacy technicians within specialist clinical areas of the Trust, how these could be implemented and prepare an action plan for the Senior Pharmacy Board.
- Develop efficient communication channels with the rest of the pharmacy team to ensure a good understanding of the service and the roles and responsibilities of staff.
- Ensure that the principles of safe and secure handling of medicines are adopted and take part in quality assurance systems for pharmacy and medicines management services.
- Act as a pharmacy robot super-user and support the Lead Pharmacy Technician - Inpatient Services and Chief Technician when necessary
- Provide holiday and absence cover for the other team members.
- Work alongside the Medication Safety Officer, Senior Pharmacy Board and Specialist Clinical Pharmacists to ensure safe, effective, and up to date medicine management practices.
- Participate and co-operate to provide a 7-day pharmacy service, which includes Bank Holidays and late nights.
- Participate in the dispensary rota for accuracy checking technicians if applicable.
- Develop, implement, maintain, and promote local and national best practice policies, standard operating procedures, guidelines, and recommendations relating to pharmacy and medicine management within the organisation.
Job description
Job responsibilities
- Line manage and supervise the team of band 5 clinical pharmacy technicians delivering the ward services to the wards, discharge lounge and anticoagulation clinics.
- Provide support to the Lead Clinical Pharmacists, Business Units and the Anticoagulation Service to ensure the clinical services provided by the clinical technicians meets the needs of the users and complies with best practice and legislation.
- Work closely with the Lead Technician for Education and Training to develop, review, and maintain ward-based training accreditation programmes for the clinical technicians.
- Support the training of the trainee and progressional technicians to develop their practice and understanding of the Trusts medicines optimisation service.
- Manage and review Trust KPIs relevant to ward services; ensuring appropriate data collected, validated, and reviewed and be responsible for the implementation of any actions required.
- Consider future developments for clinical pharmacy technicians within specialist clinical areas of the Trust, how these could be implemented and prepare an action plan for the Senior Pharmacy Board.
- Develop efficient communication channels with the rest of the pharmacy team to ensure a good understanding of the service and the roles and responsibilities of staff.
- Ensure that the principles of safe and secure handling of medicines are adopted and take part in quality assurance systems for pharmacy and medicines management services.
- Act as a pharmacy robot super-user and support the Lead Pharmacy Technician - Inpatient Services and Chief Technician when necessary
- Provide holiday and absence cover for the other team members.
- Work alongside the Medication Safety Officer, Senior Pharmacy Board and Specialist Clinical Pharmacists to ensure safe, effective, and up to date medicine management practices.
- Participate and co-operate to provide a 7-day pharmacy service, which includes Bank Holidays and late nights.
- Participate in the dispensary rota for accuracy checking technicians if applicable.
- Develop, implement, maintain, and promote local and national best practice policies, standard operating procedures, guidelines, and recommendations relating to pharmacy and medicine management within the organisation.
Person Specification
Qualifications
Essential
- Apprenticeship Pharmacy Technician (integrated) level 3 or BTEC and NVQ Level 3 in Pharmaceutical sciences or equivalent
- Regional medicines management qualification
- Accredited checking qualification (ACT)
- Registered as a Pharmacy Technician with the General Pharmaceutical Council
Desirable
- Educational supervisor
- Relevant management qualification
Experience
Essential
- Considerable experience working in hospital pharmacy
- Experience of working in a ward environment and relevant medicines optimisation experience
- Experience of supervising and mentoring staff
Desirable
- Management experience
- Experience of writing standard operating procedures
- Experience of developing a service
Knowledge
Essential
- Knowledge of pharmacy systems and processes
- Knowledge of Windows and Microsoft packages
Desirable
- Knowledge of HR policies and procedures
Person Specification
Qualifications
Essential
- Apprenticeship Pharmacy Technician (integrated) level 3 or BTEC and NVQ Level 3 in Pharmaceutical sciences or equivalent
- Regional medicines management qualification
- Accredited checking qualification (ACT)
- Registered as a Pharmacy Technician with the General Pharmaceutical Council
Desirable
- Educational supervisor
- Relevant management qualification
Experience
Essential
- Considerable experience working in hospital pharmacy
- Experience of working in a ward environment and relevant medicines optimisation experience
- Experience of supervising and mentoring staff
Desirable
- Management experience
- Experience of writing standard operating procedures
- Experience of developing a service
Knowledge
Essential
- Knowledge of pharmacy systems and processes
- Knowledge of Windows and Microsoft packages
Desirable
- Knowledge of HR policies and procedures
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
