Team Assistant Medical Secretary

Job summary

We are looking to recruit a highly motivated and skilled Team Secretary to join our General Surgery Admin Team, providing secretarial assistance across all Services including Colorectal, Upper GI, Urology, Oncology and Stoma. The role will mainly support the Medical Secretaries in their day to day care of patients under specific named consultants within General Surgery.

The Surgical Business Unit is a very busy service, delivered by a close knit multi-disciplinary team, made up of a wider team of medical professionals and administrative support. The ability to work as part of a team is therefore a key aspect of the role. Ideal candidates will have previous relevant NHS experience in a secretarial or admin role. They will be able to demonstrate at interview a good understanding of how to manage the challenges that this role can bring, demonstrating excellent communication and interpersonal skills. It is essential that you have at least one year's typing experience and possess RSA/OCR level II or be able to provide proof of working towards this. You should have a good working knowledge of Microsoft Software packages including Word and Excel. Knowledge of medical terminology is desirable. It is essential that post holder is well organised, has the ability to work calmly and effectively under pressure whilst being caring and compassionate.

Main duties of the job

The post holder will be expected to manage and prioritise their own work on a daily basis and to use their initiative and discretion to manage the competing priorities. They will however work under the supervision of the Admin Manager, as well as working closely with General Surgery Admin Team members who will provide advice and support. The successful candidate will frequently be expected to interact with a wide number of staff from across different services, as well as members of the Trust Cancer Tracking Team and Theatre Team.

As this role is a Team Secretary, it will be expected that the post holder will spend various amounts of times across all teams within General Surgery learning the various processes and procedures within each speciality.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.