Job summary
Due to the development and expansion of our services to provide a 7 days service we wish to recruit enthusiastic and motivated individuals to our Radiology Administration Team.
The post holder will have knowledge of Radiology services, and will have excellent communication, interpersonal and organisational skills to ensure they can work effectively within the multi-disciplinary team to ensure Radiology continues to provide a high quality service to all its users.
They must also be able to show a willingness and ability to support other team member and adapt to changes in the service needs.
Main duties of the job
The main duties covered in the role include:
- Supporting the day to day supervision of the Radiology Administration Team
- Supporting the induction of new staff to the Radiology Administration Team
- Working closely with the Administration and Waiting list manager, Deputy Managers and Senior Team Leads to actively manage capacity and demand within all of the Radiology modalities
- Support the management and supervision of cancer pathways within Radiology.
- Liaising with internal departments to assist the Trust with long waiters on RTT pathways
- Support the line management of Band 2 staff within the Radiology Administration Team
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Please refer to the Job Description for full details of responsibilities, along with the essential and desirable person specification for this post.
Job description
Job responsibilities
Please refer to the Job Description for full details of responsibilities, along with the essential and desirable person specification for this post.
Person Specification
Qualifications
Essential
- at least 5 GCSE (or equivalent) including Maths and English
- NVQ 2 business and Admin or willingness to work towards
skills and knowledge
Essential
- working knowledge of windows and microsoft outlook, word, excel and power point
- Good Telephone Manner
- Good organisational skills
- ability to work effectively without direct supervision and also within a team
- ability to cope with a workload with multiple interruptions, unpredictable patient and colleague routine demands
- ability to work under pressure
Desirable
- working knowledge of diagnostic targets
- ability to communicate with staff at all levels
- Recent experience of Radiology systems RIS and PACS and Trust patient Admin System (careflow)
Experience and other
Essential
- Experience of supervising and training a team including the ability to lead and motivate staffteam members
- Ability to make accurate unsupervised judgements
- able to work flexibly within core hours 8-8 7 days a week.
Desirable
- Previous admin experience in a healthcare setting
- Experience of planning staff rotas
Person Specification
Qualifications
Essential
- at least 5 GCSE (or equivalent) including Maths and English
- NVQ 2 business and Admin or willingness to work towards
skills and knowledge
Essential
- working knowledge of windows and microsoft outlook, word, excel and power point
- Good Telephone Manner
- Good organisational skills
- ability to work effectively without direct supervision and also within a team
- ability to cope with a workload with multiple interruptions, unpredictable patient and colleague routine demands
- ability to work under pressure
Desirable
- working knowledge of diagnostic targets
- ability to communicate with staff at all levels
- Recent experience of Radiology systems RIS and PACS and Trust patient Admin System (careflow)
Experience and other
Essential
- Experience of supervising and training a team including the ability to lead and motivate staffteam members
- Ability to make accurate unsupervised judgements
- able to work flexibly within core hours 8-8 7 days a week.
Desirable
- Previous admin experience in a healthcare setting
- Experience of planning staff rotas
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
