Job summary
The main purpose of the role is to provide support within the Trusts Units to ensure the statutory duties and functions associated with patient safety and effective clinical governance are fulfilled.
The post holder would be part of the Corporate Patient Safety with links to the Business Units, in that they would also be an integral member of the senior team to ensure the development, co-ordination, implementation and evaluation of patient safety and governance functions.
Main duties of the job
- The post will work collaboratively with staff across all levels and disciplines within the Trust, and with key stakeholders, e.g. ICB colleagues. The post holder will routinely work with senior managers and senior clinicians, supporting them with delivering improvements in their areas.
- The post will be responsible to the Head of Risk and Patient Safety. The post holder will work within the Patient Safety team to ensure a consistent organisation-wide approach to incident reporting and management. This will include producing written reports to a high standard and delivering presentations to deliver key messages regarding the Quality agenda.
- Provide information and analysis on key themes regarding clinical governance i.e., patient safety events, learning responses and a range of data that impact safe and effective patient care, ensuring this is shared across the business unit and wider organisation.
About us
Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.
Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.
We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.
Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.
We have a number of staff networks including the Global Ethnic Majority (GEM) network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our Armed Forces network is one of our emerging networks.
The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.
Job description
Job responsibilities
Key responsibilities:
- Provide expert advice, guidance and support to all staff on matters related to patient safety incident investigations and responses, ensuring compliance at all times with local and national guidance.
- Work autonomously as a patient safety specialist/ learning lead and in conjunction with subject matter experts and clinical colleagues, escalating any identified risks to the Head of Risk and Patient Safety.
- Encourage and support the Trusts statutory duties in relation to Duty of Candour , working closely with the Legal team and providing education and support to clinical colleagues in these conversations.
- In conjunction with subject matter experts, identify and review all sources of information in relation to patient safety incidents and use a variety of analytic skills to identify systems learning. The information may include paper and electronic records, witness statements, liaising with stakeholders, patients, their families and carers.
- Apply the principles and practice of embedding SEIPS methodolgy as part of patient safety learning responses.
- To represent the Business Unit at key corporate meetings i.e. Risk and Patient Safety Council and Safecare Council (or equivalent), ensuring effective dissemination back to the Business Unit from these forums, and vice versa.
- To support the Business Unit by leading the strategic direction of patient safety, providing advice and oversight to ensure that all patient safety events and near misses are reported and managed in line with Trust policy and national guidance, and that all potential learning opportunities are maximised.
- Support the Patient Safety and Business Unit teams in the development of SMART action plans to ensure learning is embedded and sustained into clinical practice working collaboratively with clinical partners.
- To be a member of Trust Patient Safety Learning Panels.
- To be aware of risks on the risk register for allocated areas and where needed liaise with the Corporate and Clinical Risk Lead to ensure mitigations for these are appropriate.
- Encourage a just culture of openness, transparency and learning that responds rapidly to potential or actual harmful events within health services.
- To ensure that recommendations and actions from Learning response are integrated into the Business Unit quality improvement plan to ensure consistent and demonstrable improvements in the quality and safety of patient care.
- To work closely with the Quality team, triumvirates and Safecare Leads within the Business Units to facilitate a coordinated approach to the delivery of the Business Unit quality improvement plan
- To undertake and deliver a programme of education and training which supports the NHS Patient Safety Strategy.
- Support the development, implementation and monitoring of national and local safety initiatives.
Job description
Job responsibilities
Key responsibilities:
- Provide expert advice, guidance and support to all staff on matters related to patient safety incident investigations and responses, ensuring compliance at all times with local and national guidance.
- Work autonomously as a patient safety specialist/ learning lead and in conjunction with subject matter experts and clinical colleagues, escalating any identified risks to the Head of Risk and Patient Safety.
- Encourage and support the Trusts statutory duties in relation to Duty of Candour , working closely with the Legal team and providing education and support to clinical colleagues in these conversations.
- In conjunction with subject matter experts, identify and review all sources of information in relation to patient safety incidents and use a variety of analytic skills to identify systems learning. The information may include paper and electronic records, witness statements, liaising with stakeholders, patients, their families and carers.
- Apply the principles and practice of embedding SEIPS methodolgy as part of patient safety learning responses.
- To represent the Business Unit at key corporate meetings i.e. Risk and Patient Safety Council and Safecare Council (or equivalent), ensuring effective dissemination back to the Business Unit from these forums, and vice versa.
- To support the Business Unit by leading the strategic direction of patient safety, providing advice and oversight to ensure that all patient safety events and near misses are reported and managed in line with Trust policy and national guidance, and that all potential learning opportunities are maximised.
- Support the Patient Safety and Business Unit teams in the development of SMART action plans to ensure learning is embedded and sustained into clinical practice working collaboratively with clinical partners.
- To be a member of Trust Patient Safety Learning Panels.
- To be aware of risks on the risk register for allocated areas and where needed liaise with the Corporate and Clinical Risk Lead to ensure mitigations for these are appropriate.
- Encourage a just culture of openness, transparency and learning that responds rapidly to potential or actual harmful events within health services.
- To ensure that recommendations and actions from Learning response are integrated into the Business Unit quality improvement plan to ensure consistent and demonstrable improvements in the quality and safety of patient care.
- To work closely with the Quality team, triumvirates and Safecare Leads within the Business Units to facilitate a coordinated approach to the delivery of the Business Unit quality improvement plan
- To undertake and deliver a programme of education and training which supports the NHS Patient Safety Strategy.
- Support the development, implementation and monitoring of national and local safety initiatives.
Person Specification
Skills, Knowledge and Aptitude
Essential
- Sound clinical knowledge
- Significant knowledge and experience in patient safety and incident management
- Significant knowledge and experience of the patient safety investigation process
- Commitment to CPD
- Sound knowledge of Human Factors
- Ability to manage conflicting opinions from a number of different internal and external sources when managing investigations, and using diplomacy and skill to reach a conclusion
- Ability to present information in a clear and logical manner and in report form to a very high standard
- Ability to provide and receive complex, sensitive and contentious information
Desirable
- Evidence of ongoing CPD in patient safety and incident management
Qualification and Training
Essential
- Significant experience of working in NHS and within the field of clinical governance
- At least 2 years' experience in a senior role (Band 7 and above)
- Evidence of leadership development
- Educated to Master's level or equivalent relevant to practice or willingness to work towards
- Evidence of ongoing professional development at post graduate level
- Ability to facilitate the learning of others.
Desirable
- Leadership qualification
- Teaching qualification
Special Requirments
Essential
- Flexible approach to work
- Driver's License
Experience
Essential
- Demonstrable experience in Risk Management
- Significant experience in Patient Safety and Incident management and investigation
- Experience of working within a healthcare environment
- Experience of effectively managing people and resources
- Experience of change management
- Evidence of innovation in practice
- Experience in budget management
- Participation in recruitment and selection process
- Experience in leading audits and/or research
Desirable
- Project Management
- Demonstrable experience in embedding the principles of Human Factors
Disposition
Essential
- To be aware of and consistently demonstrate Trust values
- Ability to demonstrate leadership of others
- Demonstrate compassion and sensitivity at all times to patients, relatives and staff involved within patient safety incidents and investigations
- Evidence of an innovative, positive approach to managing problems/issues
- Motivated and able to motivate others
- Flexible
- Enthusiastic
- Ability to work under pressure and meet tight deadlines whilst maintaining a high quality of work
- High level of interpersonal and communication skills
Desirable
- Evidence of negotiating skills to influence changing of practice
Person Specification
Skills, Knowledge and Aptitude
Essential
- Sound clinical knowledge
- Significant knowledge and experience in patient safety and incident management
- Significant knowledge and experience of the patient safety investigation process
- Commitment to CPD
- Sound knowledge of Human Factors
- Ability to manage conflicting opinions from a number of different internal and external sources when managing investigations, and using diplomacy and skill to reach a conclusion
- Ability to present information in a clear and logical manner and in report form to a very high standard
- Ability to provide and receive complex, sensitive and contentious information
Desirable
- Evidence of ongoing CPD in patient safety and incident management
Qualification and Training
Essential
- Significant experience of working in NHS and within the field of clinical governance
- At least 2 years' experience in a senior role (Band 7 and above)
- Evidence of leadership development
- Educated to Master's level or equivalent relevant to practice or willingness to work towards
- Evidence of ongoing professional development at post graduate level
- Ability to facilitate the learning of others.
Desirable
- Leadership qualification
- Teaching qualification
Special Requirments
Essential
- Flexible approach to work
- Driver's License
Experience
Essential
- Demonstrable experience in Risk Management
- Significant experience in Patient Safety and Incident management and investigation
- Experience of working within a healthcare environment
- Experience of effectively managing people and resources
- Experience of change management
- Evidence of innovation in practice
- Experience in budget management
- Participation in recruitment and selection process
- Experience in leading audits and/or research
Desirable
- Project Management
- Demonstrable experience in embedding the principles of Human Factors
Disposition
Essential
- To be aware of and consistently demonstrate Trust values
- Ability to demonstrate leadership of others
- Demonstrate compassion and sensitivity at all times to patients, relatives and staff involved within patient safety incidents and investigations
- Evidence of an innovative, positive approach to managing problems/issues
- Motivated and able to motivate others
- Flexible
- Enthusiastic
- Ability to work under pressure and meet tight deadlines whilst maintaining a high quality of work
- High level of interpersonal and communication skills
Desirable
- Evidence of negotiating skills to influence changing of practice
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
