Job summary
The post holder will be for supporting the co-ordination of Covid 19 vaccinations and Flu vaccinations across Gateshead's housebound population, supporting with the day-to-day Locality administration duties and covering SPOC across all localities. They will provide vital administrative support to the vaccine coordinator and Locality Teams, being a key contact within Community Services working closely with all partners including patients, other health care providers and GP Practices. The post holder will work with the wider multidisciplinary team; they will liaise with vaccinators and locality staff to ensure that the day-to-day co-ordination and administrative support is delivered in a timely and professional manner.
Main duties of the job
The post holder will play a key role in co-ordination and planning and will be required to provide a comprehensive administrative service across a range of activities which may include handling patient and their families telephone calls and using IT systems to schedule community visits. The post holder will work with minimal supervision, demonstrating the ability to use initiative, prioritising their own workload, have attention to detail and communicating in an effective manner.
About us
We aim to attract and retain a talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
This vacancy is part of our 'refer a friend' scheme, this means if a friend who currently works for us has told you about this vacancy you could both receive a cash payment. The full scheme details are included with the additional documents for this role.
Job description
Job responsibilities
Support the Vaccination Co-ordinator and Locality Team with the day-to-day running of the teams and in the co-ordination and development of any new ways if working that will ultimately improve patient care. Support the engagement and involvement of clinical staff in making operational decisions and supporting staff to deliver safe and effective care to their designated patient group.
The post holder will accept referrals, check patient details and schedule clinical visits and vaccination visits using Emis community web, they will also contact patients via telephone to advise date of vaccination. The post holder may be required to collect vaccines from other sites
This post will be based with the Vaccination Co-ordinator with an expectation that the post holder may be asked to cover across all locality bases.
This post is to cover an 8am until 8.00pm 7-day service where weekend and evening work may be required.
Job description
Job responsibilities
Support the Vaccination Co-ordinator and Locality Team with the day-to-day running of the teams and in the co-ordination and development of any new ways if working that will ultimately improve patient care. Support the engagement and involvement of clinical staff in making operational decisions and supporting staff to deliver safe and effective care to their designated patient group.
The post holder will accept referrals, check patient details and schedule clinical visits and vaccination visits using Emis community web, they will also contact patients via telephone to advise date of vaccination. The post holder may be required to collect vaccines from other sites
This post will be based with the Vaccination Co-ordinator with an expectation that the post holder may be asked to cover across all locality bases.
This post is to cover an 8am until 8.00pm 7-day service where weekend and evening work may be required.
Person Specification
Skills
Essential
- Experience in working in customer service
Qualifications and experience
Essential
- Good standards of general education- minimum of 4 GCSE's of equivalent including English Language.
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard
- ECDL qualification or equivalent knowledge/experience (or working towards)
- Working knowledge of Data Protection and Calidcott Principles
- Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, Powerpoint.
- Ability to communicate effectively, either verbally or electronically with a wide range of professionals and members of the public
Desirable
- Experience of working in a Healthcare Environment
- Previous experience of using of EMIS Community module
Person Specification
Skills
Essential
- Experience in working in customer service
Qualifications and experience
Essential
- Good standards of general education- minimum of 4 GCSE's of equivalent including English Language.
- Keyboarding/typing qualification equivalent to RSA 3/OCR Advanced text/word processing or equivalent proven typing skills to a high standard
- ECDL qualification or equivalent knowledge/experience (or working towards)
- Working knowledge of Data Protection and Calidcott Principles
- Knowledge of computer packages: Microsoft Word, Excel, Access, Outlook, Powerpoint.
- Ability to communicate effectively, either verbally or electronically with a wide range of professionals and members of the public
Desirable
- Experience of working in a Healthcare Environment
- Previous experience of using of EMIS Community module
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
