Surgery Centre & Theatre Administrator

Job summary

• Provide prompt, efficient reception service to patients, visitors and staff.
• Ensuring effective communication and information flows both internally and externally.
• Ensuring effective utilisation of Careflow/Bluespier systems using data to assess compliance.
• Provide efficient coordination and administration and clerical support to the Surgery Centre / Theatres service including taking minutes at meetings, supporting senior theatre staff with Health Roster, arranging meetings and scheduling appraisals.
• Provide information to assist performance reporting and resolution of queries or complaints (e.g. DATIX) as required.
• Collating performance information as required by the team, clinicians or service management.
• To maintain and devise spreadsheets to assist in data collection and management. To produce timely reports using Careflow.
• To gather information for team members from other teams and agencies as required.
• Contribute to delivering a high quality, efficient and effective service at all times complying with all relevant policies, procedures, guidelines and legislation.
• Providing cross cover as required amongst the team to cover leave, sickness and training.

Main duties of the job

• Provide prompt, efficient reception service to patients, visitors and staff.
• Ensuring effective communication and information flows both internally and externally.
• Ensuring effective utilisation of Careflow/Bluespier systems using data to assess compliance.
• Provide efficient coordination and administration and clerical support to the Surgery Centre / Theatres service including taking minutes at meetings, supporting senior theatre staff with Health Roster, arranging meetings and scheduling appraisals.
• Provide information to assist performance reporting and resolution of queries or complaints (e.g. DATIX) as required.
• Collating performance information as required by the team, clinicians or service management.
• To maintain and devise spreadsheets to assist in data collection and management. To produce timely reports using Careflow.
• To gather information for team members from other teams and agencies as required.
• Contribute to delivering a high quality, efficient and effective service at all times complying with all relevant policies, procedures, guidelines and legislation.
• Providing cross cover as required amongst the team to cover leave, sickness and training.

About us

Based in the North East of England we provide a range of hospital and community health services from our leading facilities, including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead.

Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients.

We now employ around 4,800 staff and currently provide 444 hospital beds across the Gateshead region.

Our values should be the 'golden thread' which runs through everything we do - they are the core of who we are. Our five values can easily be remembered by the simple acronymICORE; Innovation, Care, Openness, Respect, Engagement.

We have a number of staff networks including the BAME network, D-Ability network, LGBTQ+ Network and the Women's Network, to challenge us and help us to constantly improve. Our armed forces network is one of our emerging networks.

The health and wellbeing of our staff is one of our highest priorities, and we offer a range of support and initiatives as part of our 'Balance' programme balancegateshead.com to cater for our diverse workforce, so that your individual needs can be supported, allowing you a happy and healthy working experience with us.