Job summary
*PREVIOUS APPLICANTS NEED NOT APPLY*
An exciting new opportunity has arisen to work within the lung cancer team based at the Queen Elizabeth hospital in Gateshead. We welcome applications from highly motivated, caring individuals who have a passion for working in cancer care.
The team consists of 5 chest physicians, 4 lung cancer nurse specialist, 1 lung cancer support nurse and 2 oncologists. The team is supported by 2 consultant radiologists and pathology services. The team work closely with primary health care teams, specialist palliative care teams both in primary and secondary care as well as with allied health care professionals ensuring the best possible outcomes for lung cancer patients in Gateshead. The role of the Macmillan lung cancer care co-coordinator will enhance the work already achieved and will further improve the patient experience. The post holder will work primary with the lung cancer nurse specialists, providing a proactive, timely, supportive service to people at all points in their lung cancer journey.
Main duties of the job
- Follow up patient enquiries on a daily basis liaising with the lung cancer nurses, initiating appropriate response according to protocols and individual pathways.
- Use good communication skills, basic clinical awareness, utilising appropriate tools and procedures, liaising with the lung cancer nurses as appropriate.
- Refers complex decisions regarding patients to the specialist nursing team for assessment and review.
- Daily use of systems to document and monitor all aspect of patient care coordination.
- Supports data collection for service delivery, audit and quality surveillance.
- In conjunction with lung cancer nurses will discuss and coordinate the care for lung cancer patients.
- Organise and prioritise a designated workload in relation to identified needs.
- Support the lung cancer nurses in collection of appropriate information to complete the holistic needs assessment documentation for a range of cancer patients.
- Communicate effectively with appropriate teams ensuring safe and effective transition of patient care between services and relevant information shared.
- Support the lung cancer nurses in delivering patient-centered, self-management support and education as necessary to non-complex patients, including how to self-assess (an understanding of what signs, symptoms or situations to be aware of that would indicate concern).
- Promote telephone advice line for patients/carers to use when they feel that their condition or needs have changed.
About us
Gateshead Health Foundation Trust has a strong track record of providing good cancer care for patients and the hospital has regularly featured at the top of national league tables measuring patient experience across England in recent years.
Based in the North East of England we provide a range of hospital and community health services from our leading facilities including the Queen Elizabeth Hospital, Blaydon urgent care centre and Bensham Hospital, all within Gateshead. Established in 2005, we were one of the first foundation trusts in the country and since then have consistently achieved the highest levels of care for patients. As a group we employ around 4,200 staff and currently provide 600 hospital beds across Gateshead. Our primary focus is on providing excellent general health services to our local community.
In the annual survey for NHS staff, we consistently rate highly as a place people would recommend others to work. In the most recent survey, 71% of our staff said they would recommend working at Gateshead. We aim to attract and retain a talented and committed workforce, who are caring and compassionate, and therefore able to meet the demands of the modern NHS now and in the future. In return we can offer a dynamic working environment in which to build a career.
Job description
Job responsibilities
- Direct patient and carer contact.
- Follow up patient enquiries on a day to day basis liaising with the lung cancer nursing team and initiate appropriate response according to protocols and individual pathways, liaising with the team as appropriate when non routine.
- Assists with tracking of relevant diagnostics test results and flags to lung cancer nurses.
- Liaises with appropriate departments for patient care/treatment e.g. pharmacy.
- Identify indicators of patient need or change in condition through telephone contact, and respond appropriately as per protocol and /or liaison with team.
- Assists in the co-ordination of diagnostic tests (e.g. blood test) treatments, scans and schedules appointments timely that avoid patient care delays.
- In collaboration with lung cancer nurses continue to advise patients on individual self-care management principles and provide consistent planned follow-up to reinforce and further promote this information.
- Take responsibility for the maintenance of accurate paper and electronic information
- Resources using systems where appropriate and ensuring confidentiality.
- Work as an effective team member, providing support for other members as required to maintain service provision.
- Leads preparation for cancer of lung cancer MDT ensuring all information correlated and presented for meeting in timely response.
- Supports admin of all meetings undertaken by lung cancer nurses.
- Inputs required data relevant to service delivery via appropriate systems e.g. Dendrite.
- Participate in data audit activity/surveys aimed at the provision of quality cancer care.
- Adheres to national recommendations ensuring communications and governance are maintained at all times promoting patient safety, high quality specialist clinical care and advice.
- Contributes to service development in line with national guidance and patient pathways.
Job description
Job responsibilities
- Direct patient and carer contact.
- Follow up patient enquiries on a day to day basis liaising with the lung cancer nursing team and initiate appropriate response according to protocols and individual pathways, liaising with the team as appropriate when non routine.
- Assists with tracking of relevant diagnostics test results and flags to lung cancer nurses.
- Liaises with appropriate departments for patient care/treatment e.g. pharmacy.
- Identify indicators of patient need or change in condition through telephone contact, and respond appropriately as per protocol and /or liaison with team.
- Assists in the co-ordination of diagnostic tests (e.g. blood test) treatments, scans and schedules appointments timely that avoid patient care delays.
- In collaboration with lung cancer nurses continue to advise patients on individual self-care management principles and provide consistent planned follow-up to reinforce and further promote this information.
- Take responsibility for the maintenance of accurate paper and electronic information
- Resources using systems where appropriate and ensuring confidentiality.
- Work as an effective team member, providing support for other members as required to maintain service provision.
- Leads preparation for cancer of lung cancer MDT ensuring all information correlated and presented for meeting in timely response.
- Supports admin of all meetings undertaken by lung cancer nurses.
- Inputs required data relevant to service delivery via appropriate systems e.g. Dendrite.
- Participate in data audit activity/surveys aimed at the provision of quality cancer care.
- Adheres to national recommendations ensuring communications and governance are maintained at all times promoting patient safety, high quality specialist clinical care and advice.
- Contributes to service development in line with national guidance and patient pathways.
Person Specification
Qualifications
Essential
- GCSE English language and Mathematics (Grades A-C) or equivalent qualification/experience
- Evidence of continuing professional and educational development
- Excellent interpersonal skills
- Excellent organisational and time management skills
- Excellent written and verbal communication skills
- IT skills
- Relevant health or social care experience at Band 3 or equivalent
- Experience of working in the NHS
- Understanding of patient centred care
- Motivated and enthusiastic
- Demonstrate discretion, tact and confidentiality at all times
- Ability to use own initiative and manage own workload
Desirable
- Audit experience
- Service improvement
Person Specification
Qualifications
Essential
- GCSE English language and Mathematics (Grades A-C) or equivalent qualification/experience
- Evidence of continuing professional and educational development
- Excellent interpersonal skills
- Excellent organisational and time management skills
- Excellent written and verbal communication skills
- IT skills
- Relevant health or social care experience at Band 3 or equivalent
- Experience of working in the NHS
- Understanding of patient centred care
- Motivated and enthusiastic
- Demonstrate discretion, tact and confidentiality at all times
- Ability to use own initiative and manage own workload
Desirable
- Audit experience
- Service improvement
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
