Job summary
A great opportunity exists with a vacancy arising for the role of Care Coordinator in The Richmond Integrated Recovery Hub the We are open to applications from Occupational Therapists, Community Psychiatric Nurses or Social Workers. The service offers support to adults aged 18-75 with a range of mental health conditions.
The successful applicant will have scope to develop as a Clinician, in a multi-disciplinary team. Care Coordinators reports the Team Manager who reports to the Clinical Manager for Adult Community Services in the Borough of Richmond.
You will need to demonstrate if you have been Zetas trained to manage clozapine clinic / ECG & Phlebotomy in your application.
Main duties of the job
The successful applicant will be clinically responsible for a caseload of up to 30 patients. They will participate in key meetings, seeking to provide high-quality services strongly focused on recovery to patients. The role requires one to attend to commissioned Key Performance Indicators (KPIs) for activity and quality.
We are looking for a positive, motivated and committed individual who understands the Trust's values and their role in creating a vibrant work culture. This post is open to those professionally registered with the HCPC, NMC or Social Work England. It is desirable for applicants to have experience of working cases of patients within a mental health community setting.
Agile and Flexible working
As one of the few Trusts in London we are proud to offer flexible working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to complete 37.5hrs of work Monday to Friday in the time frames from 08:00 to 18:00, giving you the very best of good work life balance.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description
Job responsibilities
Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:
Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT).
Liaising and working positively with members of the multi- disciplinary team and partner organisations.
Administering, and monitoring the side-effects of, medication; monitoring service user compliance. Safety; safe custody of medicines, sharps, clinical equipment, report all incidents following trust policy.
Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service users own experience and clinical judgment.
Supporting and supervising junior staff to develop the management of care needs through: Initial data collection, Monitoring of individual service user / patient progress, Feedback and discussion
Producing reports and in-care reviews. Devising a plan of care and interventions in partnership with service user, carer and MDT.
Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include: Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way.
Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service users respect and dignity at all times and ensure that the care provided respects equality and diversity.
Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfil the personal parameters to the relevant professional for treatment. Promote healthy lifestyles and give health promotion advice and support.
Job description
Job responsibilities
Working autonomously within the parameters of the role leading and supporting junior staff and wider care team to implement the delivery of quality nursing care, contributing to the physical, psychological, social, recreational and spiritual care in a recovery-focused way through therapeutic engagement and activities, and taking steps to address any issues that arise.
Leading on and undertaking activities to ensure that the fundamentals of care are met - nutrition, hydration, hygiene, comfort, emotional and social support:
Co-ordinating and evaluating collaborative patient centred care; getting feedback and improving plans with the multi-disciplinary team (MDT).
Liaising and working positively with members of the multi- disciplinary team and partner organisations.
Administering, and monitoring the side-effects of, medication; monitoring service user compliance. Safety; safe custody of medicines, sharps, clinical equipment, report all incidents following trust policy.
Leading and supporting/teaching junior staff on risk assessment and risk management that involves making decisions based on knowledge of the research evidence, knowledge of the individual service user and their social context, knowledge of the service users own experience and clinical judgment.
Supporting and supervising junior staff to develop the management of care needs through: Initial data collection, Monitoring of individual service user / patient progress, Feedback and discussion
Producing reports and in-care reviews. Devising a plan of care and interventions in partnership with service user, carer and MDT.
Coordinating junior staff and the wider care team in providing hands-on care to service users and evaluating processes of care delivered. This will include: Undertaking 1-1 engagement with service users in an honest, open and non- judgmental way.
Recognising and valuing service users as individuals, acknowledging the importance of maintaining the service users respect and dignity at all times and ensure that the care provided respects equality and diversity.
Ensuring the monitoring and recording service user clinical observations are undertaken, such as physical observations and vital signs and treating or escalating as appropriate any signs or symptoms of deterioration or that does not fulfil the personal parameters to the relevant professional for treatment. Promote healthy lifestyles and give health promotion advice and support.
Person Specification
Experience & Knowledge
Essential
- Experience of research-based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice.
- Significant relevant clinical experience
- Experience as a preceptor / mentor
- Knowledge of clinical governance and audit
- Knowledge of relevant Professional and Clinical legislation
Desirable
- Experience of taking responsibility for a ward / clinical unit.
- Experience of engaging / supporting clinical research projects
- Experience of recruitment and selection of staff
Education and Qualification
Essential
- Registered Adult Nurse and/or Registered Mental Health Nurse and/or Registered Learning Disabilities Nurse
- Mentorship qualification
Desirable
Skills & Abilities
Essential
- Able to provide quality care that is responsive to service user's needs, without close supervision
- Teaching ability
- Resilient: able to cope with difficult interpersonal situations.
- Advocates for all individuals, particularly those with protected characteristics; promotes equality and diversity
- Self-aware, self-confident and intrinsically motivated to do a good job and to motivate others
Desirable
- Problem solving, ability to identify problems, review options and take appropriate action without a predetermined framework
Person Specification
Experience & Knowledge
Essential
- Experience of research-based/reflective practice, e.g. understanding and ability to use supervision to reflect on skills, attitude and knowledge and develop these by using evidence based practice.
- Significant relevant clinical experience
- Experience as a preceptor / mentor
- Knowledge of clinical governance and audit
- Knowledge of relevant Professional and Clinical legislation
Desirable
- Experience of taking responsibility for a ward / clinical unit.
- Experience of engaging / supporting clinical research projects
- Experience of recruitment and selection of staff
Education and Qualification
Essential
- Registered Adult Nurse and/or Registered Mental Health Nurse and/or Registered Learning Disabilities Nurse
- Mentorship qualification
Desirable
Skills & Abilities
Essential
- Able to provide quality care that is responsive to service user's needs, without close supervision
- Teaching ability
- Resilient: able to cope with difficult interpersonal situations.
- Advocates for all individuals, particularly those with protected characteristics; promotes equality and diversity
- Self-aware, self-confident and intrinsically motivated to do a good job and to motivate others
Desirable
- Problem solving, ability to identify problems, review options and take appropriate action without a predetermined framework
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
