South West London and St Georges Mental Health NHS Trust

Senior Adolescent Mental Health Support Worker

Information:

This job is now closed

Job summary

We are looking to recruit an experienced band 4 Senior Support Worker as a member of our established Adolescent Outreach Team. The team are really fortunate that we have an experienced full multi disciplinary representation, and high levels of retention of staff. The MDT are skilled and highly committed to supporting the wider network, parents and carers to support young people to remain at home, and if required to come to hospital facilitate a safe discharge and reduce length of stay.

The post-holder will work within AOT as a Senior Support Worker facilitating individual therapeutic care plans/ therapeutic interventions that have been planned with or by qualified members of the team.

The post-holder must be committed to effective team working and to the coherent delivery of the care this will include individual, family, group work and telephone support.

The team has strong working relationships with our local inpatient service (Aquarius), SLP inpatient units (Snowsfields and BAU), Tier 3 community CAMHS, CAMHS Emergency Care Team (CECS), CAMHS Crisis Line and CAMHS Bed Management.

Main duties of the job

This is a fantastic and exciting opportunity has arisen for a new Senior Support Worker in AOT

  • The post holder will facilitate individual therapeutic care plans/ therapeutic interventions that have been planned with or by qualified members of the team. This may include supporting and escorting young people to appointments with key agencies, assisting with behavioural programmes, advocating for the young person and co-facilitating therapeutic groups or activities or providing assistance in a crisis.
  • The post holder will also work very closely with families/carers to help support and provide education in how to best manage a young person's serious mental health problem. This may either be in a group setting or within the home.
  • This role involves independent daily travel across South West London and involves some lone working, within a close supervision structure.

About us

We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

About our locations:

Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum inclusive of Inner London HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

294-CAMHS-7332047-FZ

Job locations

Springfield University Hospital

Tooting

SW17 7DJ


Job description

Job responsibilities

  • To carry out individual programmes of care with identified young people who require extra input for a period of time e.g. around attending the Aquarius Unit day programme, acquiring confidence in using public transport or engaging in other community-based activities. This will also involve supporting discharge programmes for inpatient young people by assisting them in employment, education, social and leisure activities. Care will be planned by or with qualified members of the AAOT.
  • To be able to work in a supportive and educational way with families/carers and be able to portray the confidence and competence to manage the challenges that this can portray within the home setting.
  • To perform delegated duties without direct supervision from qualified staff, within the home or community, e.g. supporting young people in attending appointments with other key agencies, supporting young people in gaining confidence in public settings and facilitating individual behavioural programmes.
  • To co-facilitate therapeutic groups with other members of the team.
  • To be flexible within the given working hours and to be able to work over the service allocated time period of 08:00am and 20:00pm (weekdays) & 11:00am- 19:00pm (weekends & bank holidays). The shift period will vary throughout the week from 08:00am to 16:00hrs and 12:00 to 20:00hrs.
  • To be proactive in gathering information on and creating positive working relationships with local services and activities for young people within the 5 boroughs covered by the Trust, as well as creating and compiling resources within the service.
  • To support and assist young people with Housing or Benefits applications or enquiries.
  • To provide support to families and carers, including assisting in the running of parent and carer support groups where necessary.
  • To attend and contribute to clinical team meetings either within the hospital or in Out-Patient CAMHS. and to initial assessments of new clients referred into the Service.
  • To maintain accurate records in the case notes in accordance with the CAMHS Standards for Clinical Records.
  • To participate in the orientation and induction of all new members of staff.
  • To be aware of and to implement both the Trusts and the Adolescent Resource Centres Policies and Procedures.
  • To maintain a professional working relationship with all staff, parents and carers, young people and other agencies.
  • To maintain professional standards in accordance with the Trusts Code of Conduct for Health Care Assistants.

Job description

Job responsibilities

  • To carry out individual programmes of care with identified young people who require extra input for a period of time e.g. around attending the Aquarius Unit day programme, acquiring confidence in using public transport or engaging in other community-based activities. This will also involve supporting discharge programmes for inpatient young people by assisting them in employment, education, social and leisure activities. Care will be planned by or with qualified members of the AAOT.
  • To be able to work in a supportive and educational way with families/carers and be able to portray the confidence and competence to manage the challenges that this can portray within the home setting.
  • To perform delegated duties without direct supervision from qualified staff, within the home or community, e.g. supporting young people in attending appointments with other key agencies, supporting young people in gaining confidence in public settings and facilitating individual behavioural programmes.
  • To co-facilitate therapeutic groups with other members of the team.
  • To be flexible within the given working hours and to be able to work over the service allocated time period of 08:00am and 20:00pm (weekdays) & 11:00am- 19:00pm (weekends & bank holidays). The shift period will vary throughout the week from 08:00am to 16:00hrs and 12:00 to 20:00hrs.
  • To be proactive in gathering information on and creating positive working relationships with local services and activities for young people within the 5 boroughs covered by the Trust, as well as creating and compiling resources within the service.
  • To support and assist young people with Housing or Benefits applications or enquiries.
  • To provide support to families and carers, including assisting in the running of parent and carer support groups where necessary.
  • To attend and contribute to clinical team meetings either within the hospital or in Out-Patient CAMHS. and to initial assessments of new clients referred into the Service.
  • To maintain accurate records in the case notes in accordance with the CAMHS Standards for Clinical Records.
  • To participate in the orientation and induction of all new members of staff.
  • To be aware of and to implement both the Trusts and the Adolescent Resource Centres Policies and Procedures.
  • To maintain a professional working relationship with all staff, parents and carers, young people and other agencies.
  • To maintain professional standards in accordance with the Trusts Code of Conduct for Health Care Assistants.

Person Specification

Training & Qualifications

Essential

  • oNVQ Level 3 in Health & Social Care or other equivalent qualification
  • oEducation to GCSE level or equivalent (with minimum of 5 A-E qualifications which must include Maths and English)
  • oCare Certificate (to be completed within 6 months of starting the role).

Experience

Essential

  • oExperience of working as a HealthCare Assistant in Adolescent Mental Health
  • oExperience of working with people with mental health problems
  • oExperience of working with children
  • oExperience of working with professionals from other agencies and services
  • oProven ability to recognise and manage risk.
  • oAbility to work on own initiative without direct supervision, understanding where clinical input is needed.

Desirable

  • oExperience of co-facilitating groups
  • oExperience of working in a learning disabilities environment
  • oFull driving licence
Person Specification

Training & Qualifications

Essential

  • oNVQ Level 3 in Health & Social Care or other equivalent qualification
  • oEducation to GCSE level or equivalent (with minimum of 5 A-E qualifications which must include Maths and English)
  • oCare Certificate (to be completed within 6 months of starting the role).

Experience

Essential

  • oExperience of working as a HealthCare Assistant in Adolescent Mental Health
  • oExperience of working with people with mental health problems
  • oExperience of working with children
  • oExperience of working with professionals from other agencies and services
  • oProven ability to recognise and manage risk.
  • oAbility to work on own initiative without direct supervision, understanding where clinical input is needed.

Desirable

  • oExperience of co-facilitating groups
  • oExperience of working in a learning disabilities environment
  • oFull driving licence

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield University Hospital

Tooting

SW17 7DJ


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

South West London and St Georges Mental Health NHS Trust

Address

Springfield University Hospital

Tooting

SW17 7DJ


Employer's website

https://www.swlstg.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Team Manager

Kay Haynes

kay.haynes@swlstg.nhs.uk

02035136609

Details

Date posted

08 July 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,081 to £33,665 a year per annum inclusive of Inner London HCAs

Contract

Permanent

Working pattern

Full-time

Reference number

294-CAMHS-7332047-FZ

Job locations

Springfield University Hospital

Tooting

SW17 7DJ


Supporting documents

Privacy notice

South West London and St Georges Mental Health NHS Trust's privacy notice (opens in a new tab)