Job summary
A fantastic and exciting opportunity has arisen for the post of the Team Manager for Wandsworth OP CMHT to provide operational leadership and management for the team. The successful candidate will be reporting directly to the Clinical Manager of the service. Wandsworth OP CMHT have 4 sub-teams that includes the Behaviour and Communication Support Service (BACSS), Community Behaviour and Support Service (CBACSS), Memory Assessment Service (MAS) and Recovery Support Team (RST). All these are within the larger CMHT team. The team is responsible for delivering services to people with dementia and older people with mental health problems within Wandsworth based on Springfield site.
This post requires someone with drive, energy and a commitment to high performance standards and the delivery of excellent services. The post holder would be joining a supportive service line management team, with supervision and opportunities to participate in service development.
Main duties of the job
The post holder will co-ordinate mental health referrals and lead with day to day problem solving and navigation, both within the service and at the interface with other services and external organisations. The post holder will be working alongside the clinical manager and consultant psychiatrists and within the MDT.
The successful candidate will need to demonstrate excellent interpersonal skills, an aptitude for managing multiple demands and effective time management techniques whilst remaining calm under pressure. A positive outlook and ability to motivate others is also desirable.
You will be responsible for the monitoring and supervising of clinicians' caseloads using various IT systems, and you will work closely with the service's Senior Management Team to ensure the services delivered are of high quality and meet nationally agreed targets and local KPIs.
You would need to have excellent communication skills, pro-active, be able to work autonomously and in complex environments. Interested candidate would be expected to be able to think inventively, innovatively and demonstrate ability to lead a team and manage staff within the 4 sub teams within the CMHT. You will also be flexible, responsive and organised, with an interest in developing services, and participating in service modernisation.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description
Job responsibilities
To be responsible for the smooth and effective operational management and co-ordination of the service.
To work in close partnership with the multi-disciplinary team to actively promoting team working.
To have regular co-ordination meetings with the team to ensure that the separate elements of team accountabilities are fully addressed.
To hold full managerial responsibility for staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process.
Working closely with the consultant psychiatrist, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process.
To ensure that all performance information identified as necessary is collected according to the timescale required.
To ensure systems are in place to manage intake, allocation, caseloads and clinical review in the team.
To carry through all agreed procedures in regard to staff disciplinary and sickness absence arrangements. To work with the Clinical Manager and professional heads of discipline where required to process these issues.
Job description
Job responsibilities
To be responsible for the smooth and effective operational management and co-ordination of the service.
To work in close partnership with the multi-disciplinary team to actively promoting team working.
To have regular co-ordination meetings with the team to ensure that the separate elements of team accountabilities are fully addressed.
To hold full managerial responsibility for staff members (excluding the doctors) ensuring the various disciplines work within an agreed operational policy and providing support and consultation in the process.
Working closely with the consultant psychiatrist, to ensure that all medically qualified members of the team adhere to operational policies and fully engage in the multi-disciplinary process.
To ensure that all performance information identified as necessary is collected according to the timescale required.
To ensure systems are in place to manage intake, allocation, caseloads and clinical review in the team.
To carry through all agreed procedures in regard to staff disciplinary and sickness absence arrangements. To work with the Clinical Manager and professional heads of discipline where required to process these issues.
Person Specification
Training & Qualification
Essential
- Professional qualification appropriate to mental health or social care
- Evidence of Post Registration and CPD
Desirable
- Management qualification at Diploma Level
- Educated to degree level or equivalent
Experience
Essential
- Demonstrable experience of health or social care management
- Experience of managing staff and resources
- Experience of working in a mental health setting
Desirable
- Project or change management experience
Knowledge & Skills
Essential
- Ability to manage and deliver effective service redesign and change
- Knowledge of policy development and implementation
- Ability to build relationships across organisational and professional boundaries
- Ability to analyse and interpret complex data
- Excellent verbal and written communication skills
- Ability to effectively manage and lead staff
- Up to date knowledge of effective models of mental health and social care provision
Person Specification
Training & Qualification
Essential
- Professional qualification appropriate to mental health or social care
- Evidence of Post Registration and CPD
Desirable
- Management qualification at Diploma Level
- Educated to degree level or equivalent
Experience
Essential
- Demonstrable experience of health or social care management
- Experience of managing staff and resources
- Experience of working in a mental health setting
Desirable
- Project or change management experience
Knowledge & Skills
Essential
- Ability to manage and deliver effective service redesign and change
- Knowledge of policy development and implementation
- Ability to build relationships across organisational and professional boundaries
- Ability to analyse and interpret complex data
- Excellent verbal and written communication skills
- Ability to effectively manage and lead staff
- Up to date knowledge of effective models of mental health and social care provision
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
