Job summary
We have an exciting opportunity to recruit Recovery Support Worker working closely care coordinators and a full MDT in the community team of nurses, occupational therapists, psychologists etc.
This role is an exciting opportunity to which allows you to use initiative, working as part of a close-knit team. If you haven't worked in the community before, this may be your chance to take a new direction in your career, if you have worked in the community before, you will know the flexibility, and variety that community work offers.
In this role you will be expected to facilitate Recovery through activities and be creative in the way you work with service users. Even more so we want our staff to engage with service users and understand their interests and passions and adapt working styles to suit them. RSWs also do 1:1 work with clients, in community settings, care homes, supported living environment and in client's own homes. This includes focusing on work surrounding self-care, productivity, activities geared at social inclusion (getting into employment or college) and leisure (participating in interests or group activities).
Main duties of the job
The main duties of the role include working with service users in the community andfacilitating activities that foster inclusion, self esteem, daily living skills and general wellbeing. We are always looking for new and creative ways to engage service users in the community and are open to RSW's input in this area.
The other main duties include 1:1 work which could be anything from trying to motivate a service user to engage in social activities, such as taking them out to a coffee shop on a weekly basis, supporting service users to health care appointments, benefits, getting them involved in fitness, the gym, or sports, looking at people's interests and supporting them to engage in these.Social inclusion would be a main part of the role, making connections and links in the community in order to integrate and support our service users to engage in meaningful activity.
Working with service users in the community, some of who may have forensic history, means risk assessment is one of the key areas to keep in mind. We are looking for someone thorough in their skills to risk assess, as well as use themselves therapeutically through rapport with service users.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
Come and join our inclusive teams and help our patients on their recovery journey.
Job description
Job responsibilities
Following an assessment, to provide practical and recovery focused support to service users and carers as described in their care plan.
Working with care coordinators or lead clinicians to provide clearly defined recovery focused interventions, in line with care packages.
To attend and actively participate in team meetings/care plan review meeting and team training as appropriate.
To positively promote and support independent living for service users in the community by maintaining extensive knowledge and links with the community resources and actively supporting service users to access them.
To develop a rapport with service users based upon professional support and collaboration but within appropriate boundaries.
To provide regular and practical support to service users and carers to maintain dignity and independence.
To enable service users to acquire daily living skills: living ordinary lives (e.g. shopping and cooking).
To help service users to gain access to resources to include benefits and welfare rights.
To help service users to access information on health promotion.
To help service users with gaining skills in accessing physical health services and monitoring their health needs in the community.
To help identify early signs of relapse by monitoring the clients progress, level of functioning and mental state and updating the care coordinator or other staff involved in the care of the client.
To support service users to develop self- management tools and coping strategies.
To maintain adequate records as required by existing procedures; entering appropriate details in case records.
To adhere to the Trust Risk Assessment Policy, escalating to senior staff without delay, any concerns around clinical risks for clients.
To use electronic service user records to record care plans, pathway documents and progress notes appropriately and in a timely manner in accordance with the Trust Policy.
Report, without delay any safety or security concerns to maintain the safety of service users, carers and staff and others to appropriate authorities and or/ organisations.
To understand and contribute to the Trust Risk assessment policy, including being aware of the need to follow all safeguarding procedures : being aware of the need to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users.
To adhere to the teams local Lone working policy
To provide practical support in emergency situations as required by the care co-ordinator (i.e. arranging protection of property, transporting, arranging services, arranging protection of pets, collecting prescriptions, clothing)
Contribute to the planning of protocols and developing the service to the clients as appropriate.
To liaise and work in close co-operation with members of the Mental Health and LD and CBSS Management and other mental health professionals, and voluntary and private sector agencies as required
To raise any concerns regarding service user care or service delivery.
Job description
Job responsibilities
Following an assessment, to provide practical and recovery focused support to service users and carers as described in their care plan.
Working with care coordinators or lead clinicians to provide clearly defined recovery focused interventions, in line with care packages.
To attend and actively participate in team meetings/care plan review meeting and team training as appropriate.
To positively promote and support independent living for service users in the community by maintaining extensive knowledge and links with the community resources and actively supporting service users to access them.
To develop a rapport with service users based upon professional support and collaboration but within appropriate boundaries.
To provide regular and practical support to service users and carers to maintain dignity and independence.
To enable service users to acquire daily living skills: living ordinary lives (e.g. shopping and cooking).
To help service users to gain access to resources to include benefits and welfare rights.
To help service users to access information on health promotion.
To help service users with gaining skills in accessing physical health services and monitoring their health needs in the community.
To help identify early signs of relapse by monitoring the clients progress, level of functioning and mental state and updating the care coordinator or other staff involved in the care of the client.
To support service users to develop self- management tools and coping strategies.
To maintain adequate records as required by existing procedures; entering appropriate details in case records.
To adhere to the Trust Risk Assessment Policy, escalating to senior staff without delay, any concerns around clinical risks for clients.
To use electronic service user records to record care plans, pathway documents and progress notes appropriately and in a timely manner in accordance with the Trust Policy.
Report, without delay any safety or security concerns to maintain the safety of service users, carers and staff and others to appropriate authorities and or/ organisations.
To understand and contribute to the Trust Risk assessment policy, including being aware of the need to follow all safeguarding procedures : being aware of the need to safeguard and promote the welfare of children, young people and vulnerable adults at all times when working with service users.
To adhere to the teams local Lone working policy
To provide practical support in emergency situations as required by the care co-ordinator (i.e. arranging protection of property, transporting, arranging services, arranging protection of pets, collecting prescriptions, clothing)
Contribute to the planning of protocols and developing the service to the clients as appropriate.
To liaise and work in close co-operation with members of the Mental Health and LD and CBSS Management and other mental health professionals, and voluntary and private sector agencies as required
To raise any concerns regarding service user care or service delivery.
Person Specification
Training & Qualification
Essential
- Education to GCSE level or equivalent (with minimum of 5 A-E qualifications which must include Maths and English)
- Achieved NVQ Level 3 Health and Social Care or equivalent plus post qualifications or further study/training to diploma level or NVQ level 4 in Mental Health and/or WLMHT Assistant Practitioner Course OR Equivalent level of experience
- Evidence of consistent pattern of learning from Education, training and experience.
- Care Certificate ( to be completed within 6 months of starting the role) .
Desirable
- Ability to demonstrate competency in specific clinical skills relating to role.
- Computer qualifications or experience/skills.
- Degree, higher diploma or equivalent in Nursing, Psychology, counselling or Health and Social Care
Experience
Essential
- Experience of mental health and/or learning disability services or demonstrable interest in mental health and/or learning disability either paid or voluntary.
- To be knowledgeable, have understanding about the factors that cause/impact on mental health in learning disability clientele and interventions.
- Experience of developing relationships with a wide variety of people and organisations
- Proven ability to recognise and manage risk.
- Ability to work on own initiative without direct supervision, understanding where clinical input is needed .
Desirable
- Personal experience of mental health problems and use of Mental Health Services
- Experience of working as a Recovery Support Worker
- Previous experience of working in Health or Social Care settings in paid or voluntary position.
- Demonstrate knowledge/understanding of: a) Awareness of the Mental Health Act and its use in practice or relevant legislation that pertains to Learning disabilities b) equivalent Health or Social Care legislation appropriate to service area
- Experience of managing a caseload
Knowledge & Skills
Essential
- Able to demonstrate an acceptable level of oral & written, literacy and numeracy.
- Good level computer literacy
- Evidence of interpersonal skills and an ability to form therapeutic relationships with service users and carers.
- Ability to listen effectively and communicate at all levels in a non- judgemental way.
- Ability to demonstrate empathy, compassion and patience.
- An ability to act calmly in emergencies and to respond in a professional manner to distress, disturbance and unpredictability.
Desirable
- Knowledge of benefits/employment systems
- Understanding of NHS Recovery Approach
- Awareness of local services
Person Specification
Training & Qualification
Essential
- Education to GCSE level or equivalent (with minimum of 5 A-E qualifications which must include Maths and English)
- Achieved NVQ Level 3 Health and Social Care or equivalent plus post qualifications or further study/training to diploma level or NVQ level 4 in Mental Health and/or WLMHT Assistant Practitioner Course OR Equivalent level of experience
- Evidence of consistent pattern of learning from Education, training and experience.
- Care Certificate ( to be completed within 6 months of starting the role) .
Desirable
- Ability to demonstrate competency in specific clinical skills relating to role.
- Computer qualifications or experience/skills.
- Degree, higher diploma or equivalent in Nursing, Psychology, counselling or Health and Social Care
Experience
Essential
- Experience of mental health and/or learning disability services or demonstrable interest in mental health and/or learning disability either paid or voluntary.
- To be knowledgeable, have understanding about the factors that cause/impact on mental health in learning disability clientele and interventions.
- Experience of developing relationships with a wide variety of people and organisations
- Proven ability to recognise and manage risk.
- Ability to work on own initiative without direct supervision, understanding where clinical input is needed .
Desirable
- Personal experience of mental health problems and use of Mental Health Services
- Experience of working as a Recovery Support Worker
- Previous experience of working in Health or Social Care settings in paid or voluntary position.
- Demonstrate knowledge/understanding of: a) Awareness of the Mental Health Act and its use in practice or relevant legislation that pertains to Learning disabilities b) equivalent Health or Social Care legislation appropriate to service area
- Experience of managing a caseload
Knowledge & Skills
Essential
- Able to demonstrate an acceptable level of oral & written, literacy and numeracy.
- Good level computer literacy
- Evidence of interpersonal skills and an ability to form therapeutic relationships with service users and carers.
- Ability to listen effectively and communicate at all levels in a non- judgemental way.
- Ability to demonstrate empathy, compassion and patience.
- An ability to act calmly in emergencies and to respond in a professional manner to distress, disturbance and unpredictability.
Desirable
- Knowledge of benefits/employment systems
- Understanding of NHS Recovery Approach
- Awareness of local services
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
