Job summary
This is an exciting time to join one of the integral departments of the Acute and Urgent Care (AUC) Service Line at South West London & St George's as we are looking at new ways to improve the quality of the care as we promote effective patient flow. The Discharge Coordination Team is a dynamic team that supports wards with:
- Promoting purposeful admissions by agreeing a plan on admission with an estimated discharge date
- Tackling barriers to discharge, preventing avoidable delayed discharge and transfer of care.
- Timely escalation of issues leading to increased length of stay to the service line, ICBs and Local Authorities.
Discharge Coordinators work in conjunction with internal and external partners in supporting proactive discharge planning and timely discharges in line with expected dates of discharge.
They focus efforts on behalf of individual patients at heightened risk of delayed transfer of care (DToC) from inpatient wards and provide accurate information/updates into the trusts daily discharge and pathway meetings.
Main duties of the job
This role is an admin and clerical band 6 role and we are looking for a highly motivated Nurse, OT, social worker or experienced non-clinician to be part of a team that will help the service line provide the best care for our patients by ensuring timely access to relevant services through pro-active assessment of needs and barriers.
The post holder will cover either Tolworth or Springfield Hospital wards. You could be based in any of those 2 sites. The post holder must be adept at prioritising the activities that will provide the most efficient, effective and safe discharge pathway and escalate any conditions that will prevent this from happening. They will be able to work closely alongside the ward consultant, ward manger and wider MDT.
They will be confident at building relationships, develop and foster relationships with staff across the acute and urgent care pathway and with partner agencies and will proactively manage these relationships such that staff can count on reliable and knowledgeable support and information about discharge processes. The successful post holder will have a good knowledge of community services and referral processes to ensure smooth discharges.
Please, note that although this post is being advertised as a fixed term role this could change and become a permanent position by the interview date.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description
Job responsibilities
Discharge Coordinators are responsible for coordinating and prioritising action from the MDT and partners to ensure that:-
- Barriers to Discharge and Estimated Dates of Discharge forms are completed and updated in line with clinical reviews
- Intervening early to remove barriers to prevent patients becoming delayed transfers of care.
- Highlighting potential B list) DTOC patients to expedite discharge planning and prevent them becoming A list (reported) DTOCs.
- Updating Borough DTOC meetings on patients who are A and B list Delayed Transfers of care
- Verification of purpose of admission and expected length of stay
- Establishment of scope for discharge within 24 hours and work to expedite discharge: Invoking a rapid review by a Consultant (arranging temporary accommodation from budget to permit early home treatment (not exhaustive).
- Support carer engagement triggering Carers Assessments as required, and to work closely with carers and relatives in the interests of supporting timely discharges.
- Pre-empt and resolve arising barriers to discharge i.e. keys, other agency support to discharge.
- Promote conditions based discharge so that discharge takes place once agreed conditions are met.
- Ensure early liaison with Community Teams of pending discharges to HTT or direct to community teams.
- For detained patients to consider short periods of section 17 leave or the use of Supervised Community Treatment where appropriate in line with legislation and least restrictive principles.
- To develop effective relationships with local authorities, housing providers, tenancy support teams and benefit agencies specific to Boroughs
- Pre-empt, accelerate homelessness unit input / liaison.
- Introduce HTT involvement at the right point to commence facilitated early discharge by HTT.
- Investigate cases that are about to pass / have passed projected milestone dates recorded for passing key stages in the acute care pathway i.e. discharge review, discharge plan in place, discharge.
Job description
Job responsibilities
Discharge Coordinators are responsible for coordinating and prioritising action from the MDT and partners to ensure that:-
- Barriers to Discharge and Estimated Dates of Discharge forms are completed and updated in line with clinical reviews
- Intervening early to remove barriers to prevent patients becoming delayed transfers of care.
- Highlighting potential B list) DTOC patients to expedite discharge planning and prevent them becoming A list (reported) DTOCs.
- Updating Borough DTOC meetings on patients who are A and B list Delayed Transfers of care
- Verification of purpose of admission and expected length of stay
- Establishment of scope for discharge within 24 hours and work to expedite discharge: Invoking a rapid review by a Consultant (arranging temporary accommodation from budget to permit early home treatment (not exhaustive).
- Support carer engagement triggering Carers Assessments as required, and to work closely with carers and relatives in the interests of supporting timely discharges.
- Pre-empt and resolve arising barriers to discharge i.e. keys, other agency support to discharge.
- Promote conditions based discharge so that discharge takes place once agreed conditions are met.
- Ensure early liaison with Community Teams of pending discharges to HTT or direct to community teams.
- For detained patients to consider short periods of section 17 leave or the use of Supervised Community Treatment where appropriate in line with legislation and least restrictive principles.
- To develop effective relationships with local authorities, housing providers, tenancy support teams and benefit agencies specific to Boroughs
- Pre-empt, accelerate homelessness unit input / liaison.
- Introduce HTT involvement at the right point to commence facilitated early discharge by HTT.
- Investigate cases that are about to pass / have passed projected milestone dates recorded for passing key stages in the acute care pathway i.e. discharge review, discharge plan in place, discharge.
Person Specification
TRAINING & QUALIFICATIONS
Essential
- oCurrent professional registration in relevant clinical subject/practice e.g. RMN, OT, Social Work, psychology or equivalent relevant experience in health, social care or voluntary sector
- oEvidence of post qualification training/education
- oOngoing evidence of continuing professional development
- oA commitment to completing full quality improvement development as outlined in the trust strategy
Desirable
- oTraining in providing supervision, mentorship or equivalent, or willingness to undertake training.
- oPost Graduate degree (in relevant subject)
- oTo have completed or be working towards accredited courses which enable potential development
- oRecognised training that supports clinical practice ( Psychosocial Intervention or DBT)
EXPERIENCE
Essential
- oDemonstrable experience of working at Band 5 or equivalent for 2 years
- oExperience of liaising with community agencies
- oExperience of working with people who have experienced serious ongoing mental health problems
- oExperience of working within a multidisciplinary team
- oExperience of implementing the principles and practice of the Recovery approach
Desirable
- Experience of implementing changes in working practices
- o Experience of using and supervising others in the use of psychosocial interventions
- oExperience of using quality improvement methodologies
- oExperience of implementing and monitoring standards of care, including clinical audit and governance
Person Specification
TRAINING & QUALIFICATIONS
Essential
- oCurrent professional registration in relevant clinical subject/practice e.g. RMN, OT, Social Work, psychology or equivalent relevant experience in health, social care or voluntary sector
- oEvidence of post qualification training/education
- oOngoing evidence of continuing professional development
- oA commitment to completing full quality improvement development as outlined in the trust strategy
Desirable
- oTraining in providing supervision, mentorship or equivalent, or willingness to undertake training.
- oPost Graduate degree (in relevant subject)
- oTo have completed or be working towards accredited courses which enable potential development
- oRecognised training that supports clinical practice ( Psychosocial Intervention or DBT)
EXPERIENCE
Essential
- oDemonstrable experience of working at Band 5 or equivalent for 2 years
- oExperience of liaising with community agencies
- oExperience of working with people who have experienced serious ongoing mental health problems
- oExperience of working within a multidisciplinary team
- oExperience of implementing the principles and practice of the Recovery approach
Desirable
- Experience of implementing changes in working practices
- o Experience of using and supervising others in the use of psychosocial interventions
- oExperience of using quality improvement methodologies
- oExperience of implementing and monitoring standards of care, including clinical audit and governance
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
