Job summary
This is an exciting role for an OD professional who will act as an advocate for change and transformation in support of the people strategy, championing best practice, compassionate and inclusive leadership to provide colleagues with a great place to work, thrive and deliver outstanding healthcare services.
As a member of the People Team, this post will contribute to the development and delivery of: employee-led service improvement and culture change activity; Trust OD Framework methodologies; Leadership and Management development; talent management, and Inclusion. All interventions will be consistently aligned with the vision, values and behavioural standards of the Trust.
Main duties of the job
The Organisational Development (OD) Consultant role is a core and senior member of the People team and a member of the Trust OD Hub focused on both organisational and leadership development across the Trust. The role holder will provide professional and high quality organisational development, and design (OD) via the Trust OD Framework, that enable a highly performing organisation, and one which will deliver a diverse and inclusive culture.
The OD Consultant will also be required to co-design, deliver and facilitate the provision of high quality leadership development programme for individuals and teams, specifically focusing on areas of culture change, building management/leadership capacity and capability, and individual and team effectiveness. Working closely with senior leaders in the organisation to formulate and implement leadership development interventions utilising the full range of formal and informal methodologies.
Flexible working:
We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday within the time frames from 9.00am to 5.00pm, giving you the very best of good work life balance
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive. Come and join our inclusive teams and help our patients on their recovery journey.
About our locations:
Tolworth Hospital, Surbiton
To create the very best environment to care for our patients, this site's layout will be transformed in 2026 to add a number of wards to the existing three.
Job description
Job responsibilities
In addition to the main duties outline for the role, some of the key responsibilities include:
- Coach and develop senior leaders and managers to enable and support SWLSTGs leadership development approach, utilising the NHS Leadership Framework, Scope for Growth model and the Leadership way.
- Work alongside the Assistant Director of OD, Culture & Inclusion, People Business Partners and
- Divisional leadership teams in identifying areas requiring OD interventions and developing
- appropriate data driven, business focussed, action plans to improve culture, performance and
- team effectiveness.
- Work in partnership with People Business Partner team colleagues and the wider internal and external people teams to ensure the services provided meet the needs of those commissioning our service; utilising the expertise of the specialist teams.
- To take a lead role in Organisational Development / Design, working with the divisional leadership teams / triumvirates, for monitoring, reporting, analysing and improving people performance against agreed Trust people performance metrics and where relevant, external contract performance parameters relating to people.
- Provide coaching, advice and guidance on very complex, sensitive and contentious people issues to support our leaders to improve culture, behaviours, team performance, wellbeing and ensure positive employee experience and safe patient care.
- Develop, recommend and support the implementation of appropriate OD interventions ensuring a consistent and credible approach is taken utilising our OD diagnostics and comprehensive toolkit of OD solutions.
- Track progress, themes and review the impact and value of our OD activity/interventions, ensuring baseline metrics are captured through the diagnostics and contracting phases of the OD cycle and continue to ensure OD is outcome focused and demonstrates return on effort.
A full set of the responsibilities can be viewed in the job description and person specification
Job description
Job responsibilities
In addition to the main duties outline for the role, some of the key responsibilities include:
- Coach and develop senior leaders and managers to enable and support SWLSTGs leadership development approach, utilising the NHS Leadership Framework, Scope for Growth model and the Leadership way.
- Work alongside the Assistant Director of OD, Culture & Inclusion, People Business Partners and
- Divisional leadership teams in identifying areas requiring OD interventions and developing
- appropriate data driven, business focussed, action plans to improve culture, performance and
- team effectiveness.
- Work in partnership with People Business Partner team colleagues and the wider internal and external people teams to ensure the services provided meet the needs of those commissioning our service; utilising the expertise of the specialist teams.
- To take a lead role in Organisational Development / Design, working with the divisional leadership teams / triumvirates, for monitoring, reporting, analysing and improving people performance against agreed Trust people performance metrics and where relevant, external contract performance parameters relating to people.
- Provide coaching, advice and guidance on very complex, sensitive and contentious people issues to support our leaders to improve culture, behaviours, team performance, wellbeing and ensure positive employee experience and safe patient care.
- Develop, recommend and support the implementation of appropriate OD interventions ensuring a consistent and credible approach is taken utilising our OD diagnostics and comprehensive toolkit of OD solutions.
- Track progress, themes and review the impact and value of our OD activity/interventions, ensuring baseline metrics are captured through the diagnostics and contracting phases of the OD cycle and continue to ensure OD is outcome focused and demonstrates return on effort.
A full set of the responsibilities can be viewed in the job description and person specification
Person Specification
Qualifications
Essential
- Level 7 standard of Education (e.g., Masters) in Organisational Development/Leadership Development or related topic OR equivalent experience
- CIPD level 7 (Advanced Diploma) or equivalent qualification or experience
- CMI level 7 or equivalent gained through an inhouse programme or experience
- Coaching qualification would be desirable.
Desirable
- Executive Coaching or Leadership Coaching Qualification
- Action Learning Facilitator
Experience
Essential
- Experience in an OD or Leadership Development role that has worked with Senior Leaders to develop and implement successful organisational or leadership changes ideally in the NHS.
- Experience of leading on a people cultural change journey to deliver organisational transformation.
- Commercial and customer focussed and able to build effective relationships at all levels of the organisation.
- Ability to think and act strategically using your influencing skills to bring management teams along with your ideas and the ability to describe initiatives and outputs as a result.
- Experience of using a coaching style with stakeholder groups
- Experience of identifying and managing the workforce resource implications of implementing complex transformational change
- Experience in multiple specialisms including Diversity & inclusion, leadership development, coaching & mentoring, OD, change and transformation.
- Chairing meetings at a senior leave and facilitating group discussions.
- Demonstrable experience of developing HR services and able to describe the impact of such.
- Demonstrable evidence of ability to diagnose, develop and deliver effective OD interventions in a wide variety of situations.
- Significant experience of partnership working with trade unions
- Chairing meetings at a senior leave and facilitating group discussions
- Demonstrable evidence of ability to diagnose, develop and deliver effective HR interventions in a wide variety of situations.
- Demonstrable success in working with a significant level of autonomy to deliver large scale change, working with a range of stakeholders, delivering to time, cost and quality
Desirable
Knowledge
Essential
- Contemporary OD interventions
- Challenges facing the NHS today in terms of workforce development, leadership and culture
- People Promise, People Plan
- NHS Long Term Workforce Plan
- Healthcare Leaders Framework and Scope for Growth
Desirable
- Medical staffing - some experience of working in medical staffing and/or knowledge of managing matters that fall under Managing High Professional Standards would be advantageous. OD experience and expertise
Skills
Essential
- The skill to use your leadership role to drive forward our ambitions for diversity, equality and inclusion, being an agent for change ensuring that all staff are valued for their contribution, offered equal opportunity for growth, development and career development and fulfilment and never experience discrimination in our workplace.
- Be highly articulate and credible, consistently influencing and delivering engaging and meaningful information verbally and written regarding future direction.
- Lead by example, demonstrating resilience and tenacity to manage contentious or sensitive situations, honestly, openly, flexibly and with integrity, creating a shared sense of ownership for service delivery.
- Excellent negotiating and influencing skills on complex and sensitive issues.
- Lead by example, demonstrating resilience and tenacity to manage contentious or sensitive situations, honestly, openly, flexibly and with integrity, creating a shared sense of ownership for service delivery.
- Excellent negotiating and influencing skills on complex and sensitive issues and ability to effectively manage and diffuse conflict in an open manner.
- Able to effectively contribute to strategic decision making within the department and across the Trust with the ability to challenge and be the critical friend
- Be curious in order to seek solutions using questioning and political awareness - skilfully selecting questions that can broaden or narrow, deepen or lighten the conversation.
- Ability to drive continuous improvement of the HR services, using research and best practice.
- Accomplished at leading and delivering to deadlines and within set resources.
- Build collaborative relationships both internally and externally to solve issues by engaging the right people at the right time.
Person Specification
Qualifications
Essential
- Level 7 standard of Education (e.g., Masters) in Organisational Development/Leadership Development or related topic OR equivalent experience
- CIPD level 7 (Advanced Diploma) or equivalent qualification or experience
- CMI level 7 or equivalent gained through an inhouse programme or experience
- Coaching qualification would be desirable.
Desirable
- Executive Coaching or Leadership Coaching Qualification
- Action Learning Facilitator
Experience
Essential
- Experience in an OD or Leadership Development role that has worked with Senior Leaders to develop and implement successful organisational or leadership changes ideally in the NHS.
- Experience of leading on a people cultural change journey to deliver organisational transformation.
- Commercial and customer focussed and able to build effective relationships at all levels of the organisation.
- Ability to think and act strategically using your influencing skills to bring management teams along with your ideas and the ability to describe initiatives and outputs as a result.
- Experience of using a coaching style with stakeholder groups
- Experience of identifying and managing the workforce resource implications of implementing complex transformational change
- Experience in multiple specialisms including Diversity & inclusion, leadership development, coaching & mentoring, OD, change and transformation.
- Chairing meetings at a senior leave and facilitating group discussions.
- Demonstrable experience of developing HR services and able to describe the impact of such.
- Demonstrable evidence of ability to diagnose, develop and deliver effective OD interventions in a wide variety of situations.
- Significant experience of partnership working with trade unions
- Chairing meetings at a senior leave and facilitating group discussions
- Demonstrable evidence of ability to diagnose, develop and deliver effective HR interventions in a wide variety of situations.
- Demonstrable success in working with a significant level of autonomy to deliver large scale change, working with a range of stakeholders, delivering to time, cost and quality
Desirable
Knowledge
Essential
- Contemporary OD interventions
- Challenges facing the NHS today in terms of workforce development, leadership and culture
- People Promise, People Plan
- NHS Long Term Workforce Plan
- Healthcare Leaders Framework and Scope for Growth
Desirable
- Medical staffing - some experience of working in medical staffing and/or knowledge of managing matters that fall under Managing High Professional Standards would be advantageous. OD experience and expertise
Skills
Essential
- The skill to use your leadership role to drive forward our ambitions for diversity, equality and inclusion, being an agent for change ensuring that all staff are valued for their contribution, offered equal opportunity for growth, development and career development and fulfilment and never experience discrimination in our workplace.
- Be highly articulate and credible, consistently influencing and delivering engaging and meaningful information verbally and written regarding future direction.
- Lead by example, demonstrating resilience and tenacity to manage contentious or sensitive situations, honestly, openly, flexibly and with integrity, creating a shared sense of ownership for service delivery.
- Excellent negotiating and influencing skills on complex and sensitive issues.
- Lead by example, demonstrating resilience and tenacity to manage contentious or sensitive situations, honestly, openly, flexibly and with integrity, creating a shared sense of ownership for service delivery.
- Excellent negotiating and influencing skills on complex and sensitive issues and ability to effectively manage and diffuse conflict in an open manner.
- Able to effectively contribute to strategic decision making within the department and across the Trust with the ability to challenge and be the critical friend
- Be curious in order to seek solutions using questioning and political awareness - skilfully selecting questions that can broaden or narrow, deepen or lighten the conversation.
- Ability to drive continuous improvement of the HR services, using research and best practice.
- Accomplished at leading and delivering to deadlines and within set resources.
- Build collaborative relationships both internally and externally to solve issues by engaging the right people at the right time.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
