Job summary
The CYP Community Eating Disorder Service is one of three dedicated services formed from the 2014 service transformation model which features dedicated and local services in the directorate. We are an expanding, highly specialist team, combining expertise in CYP eating disorders with specialist mental health provision for young people to a Tier 3 CAMHS level, within the remit of current funding.
We are looking for a committed Clinician who is passionate about working with children and young people with special interest in Eating Disorders.
This role is open to qualified clinical staff with the following:
- Qualification as an Occupational Therapist / Nurse / Clinical Psychologist
- Experience of working with children and young people
- Experience of work within a multi-disciplinary team
Career progression pathways and development opportunities
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties.
Main duties of the job
This post is responsible for the day-to-day clinical leadership and operational management for a defined group of teams within the service line. The postholder is responsible for the clinical leadership and line management of the managers of those teams, and for the the performance of those teams in terms of clinical quality, safety, finance, human resource management and governance. The postholder should be highly visible and accountable in all teams they support, being sensitive to the needs of client groups, carers and wider family. The postholder will provide a knowledable supportive leadership presence across the teams.
Agile and flexible working:
As one of the few Trusts in London we are proud to offer flexible and agile working as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 9am to 5pm, giving you the very best of good work life balance.
About us
We are Proud to Belong at South West London and St George's Mental Health NHS Trust.
We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.
This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.
We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.
We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.
About our locations:
Springfield University Hospital, Tooting
Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.
Job description
Job responsibilities
Service quality and safety
- To promote continual improvement in care quality, including (but not limited to) implementing updated clinical models, and promoting integration across teams, services and agencies.
- To demonstrate visible leadership and take responsibility for ensuring a therapeutic, recovery focussed, environment.
- To ensure the safety and effectiveness of the service through the implementation of effective risk management, governance and assurance systems.
- To ensure that reflective practice takes place within all teams, and that team managers facilitate all team members attending.
- To take responsibility for key practice development projects across the service line as assigned by the line manager or by the Head of Nursing & Quality.
- To ensure that robust systems and processes are in place to facilitate clinical audit and the implementation of best practice guidelines (including NICE).
Clinical responsibilities
- To promote high standards of care, working with team managers, consultant psychiatrists and advanced clinical practitioners, ensuring that all clinicians can clearly articulate patients care pathways and what this means in practice.
- To provide clinical leadership to team managers and any trainee ACPs and (though them) care co coordinators and/or staff nurses, to enable them to develop and implement care plans, ensuring active involvement of service users and their carers regarding their clinical pathway.
- To ensure a holistic approach to assessment care and treatment, including physical health needs.
- To support the team manager in embedding Clinical Governance and other quality and safety standards within the team.
- To support the team manager to ensure a clean environment for care and that infection prevention & control guidelines are followed at all times.
- To have an ongoing awareness of high clinical risk situations within the relevant teams and advise clinicians on actions to be taken to respond to risk.
- To review all incident reports and complete serious incident reports.
Communication
- To ensure that clear lines of communication and positive working relationship across professional and organisational boundaries are established and well known across the service in order to ensure to ensure timely and well-coordinated transitions of care and that treatment is received in line with best practice.
- To communicate effectively with staff through regular briefings and provide opportunities for staff involvement in service development.
- To communicate policies and procedures within the service, with partners and externally to ensure effective understanding and implementation.
- To communicate complex service-related information to senior managers, partners and relevant stakeholders using a variety of methods including, reports, presentations etc.
- To maintain effective and helpful relationships with service users, their relatives, friends and carers.
- To maintain effective relationships with members of the Trust, and other statutory and voluntary agencies.
Service Development and Review
- To ensure that individuals care pathways are monitored and that systems are in place for individuals to transition through the service appropriately, with service users being discharged within the appropriate timeframe without delays.
- To ensure that governance and assurance systems are in place for care pathways / clinical teams and to provide expert professional advice with regard to clinical care, incidents and complaints
- To ensure that services are delivered by practitioners with the appropriate knowledge, skills and competencies.
- To ensure that lessons are learnt and actions taken to improve services are embedded, with a particular focus on quality improvements.
- To take a leading role in quality improvement initiatives and train and develop staff to ensure their knowledge and skills are updated in this area.
- To ensure safeguarding vulnerable adults and children policy and protocols are adhered to.
- To plan and co-ordinate service review activities and to deliver, with team colleagues, a programme of regular audit and continuous service improvement.
- To lead the community engagement programme and delivery of tailored and co-produced services for key priority population groups.
- To participate in the development and implementation of Trust policy within the service and take an active role in all operational and business planning.
- To contribute to the on-going development and evaluation of the services in relation to need, local and national quality standards and target frameworks.
- To ensure that partners are involved in service development and that developments within the third sector are accounted for in developing the service.
- To work with service users, carers and other local stakeholders to tackle health inequalities.
- To ensure all service developments and commissioned services function within the parameters outlined by clinical governance requirements.
Management of Resources and Performance
- To use integrated management information systems to ensure resources are managed effectively.
- To ensure all members of the team are recording clinical and patient management information using IAPTus and RiO, as required.
- To undertake regular skill mix review to ensure the workforce structure is designed to meet service demands.
- To apply structured management for safe and effective use of all resources within budget and within legislative frameworks.
- To lead on the data analysis (via RIO) and collation monthly and quarterly CCG and Trust performance reports, as required.
Financial and Performance Management
- To be responsible for ensuring that the service meets the Key Performance Indicators (KPIs) agreed with CCG commissioners as well as nationally agreed targets (access and recovery).
- To deliver the services within the allocated budget and ensure that monthly financial reviews are undertaken.
- To work closely with the services allocated Financial Business Partner to ensure the services financial position remains within budget.
- In agreement with the Head of Service Delivery, the postholder may be responsible for an allocated budget for the service.
- To oversee the development of and distribution of key service performance reports to internal and external stakeholders, such as the Trust Board and the CCG.
Leadership
- To be a role model of clinical leadership and act in accordance with the relevant professional codes of practice and statutory guidance.
- To take personal accountability for own actions and omissions at all times.
- To practice in a way that actively minimises dependency and promotes recovery.
- To develop and promote collaborative and integrated working across all elements of the service.
- To ensure roles, responsibilities and accountability for team managers, partners and staff are clearly defined.
- To devolve resource management to team managers where appropriate.
- To ensure effective systems for supervision and PADR developmental review / appraisal are in operation in all teams.
- To identify essential and developmental training needs, recording and reporting on training take up and ensuring mandatory standards are met.
- To ensure all Human Resources policies are adhered to responding to grievance, dispute or disciplinary issues in a timely way.
- To support team managers in applying Trust recruitment procedures to ensure fair and timely employment of staff to meet service needs.
- To ensure all staff are applying customer care skills to ensure service users and carers feel welcomed, listened to and informed.
- To identify and acknowledge individual and team strengths and ensure access to opportunities for further development
- To facilitate career development and promote future leaders both for clinical practice and for management roles.
- To represent the Clinical Manager/Matron and deputise for them when required.
- To retain oversight and monitoring of emergency response.
Governance
- To work with the Head of Nursing & Quality and the Head of Service Delivery, and the line manager, to set up and administer monthly Performance Review & Quality Cluster meetings.
- To maintain and further develop approaches for involving service users, partners and wider stakeholders in the delivery of inpatient Services
- To ensure that the Trust's Governance processes are applied and that all staff work within the governance framework.
- To ensure clinical standards of care for service users are kept under review reporting any significant problems to the Head of Service Delivery
- To encourage staff to share good practice, develop ideas to improve services and promote research.
- To maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene.
- To promote regular service audit and performance evaluation.
- To ensure robust risk assessment and management accordance with policies undertaking risk analyses as required and developing management plans to minimise risk.
Research, Training and Development
- To support student placements, training, mentoring and preceptorship within teams.
- To undertake mandatory and statutory training as required by Trust policy.
- To participate in regular supervision and annual development reviews as well as devising and participating in education and training programmes, as required.
- To contribute and commit to undertaking an annual Development Review/appraisal.
- To undertake personal development as identified in the Personal Development Plan (PDP).
- To identify potential areas where quality improvement and clinical research would advance services and patients experiences.
- To develop research proposals and actively take part in research initiatives and facilitate the services to create the right environment for research and quality improvement.
Job description
Job responsibilities
Service quality and safety
- To promote continual improvement in care quality, including (but not limited to) implementing updated clinical models, and promoting integration across teams, services and agencies.
- To demonstrate visible leadership and take responsibility for ensuring a therapeutic, recovery focussed, environment.
- To ensure the safety and effectiveness of the service through the implementation of effective risk management, governance and assurance systems.
- To ensure that reflective practice takes place within all teams, and that team managers facilitate all team members attending.
- To take responsibility for key practice development projects across the service line as assigned by the line manager or by the Head of Nursing & Quality.
- To ensure that robust systems and processes are in place to facilitate clinical audit and the implementation of best practice guidelines (including NICE).
Clinical responsibilities
- To promote high standards of care, working with team managers, consultant psychiatrists and advanced clinical practitioners, ensuring that all clinicians can clearly articulate patients care pathways and what this means in practice.
- To provide clinical leadership to team managers and any trainee ACPs and (though them) care co coordinators and/or staff nurses, to enable them to develop and implement care plans, ensuring active involvement of service users and their carers regarding their clinical pathway.
- To ensure a holistic approach to assessment care and treatment, including physical health needs.
- To support the team manager in embedding Clinical Governance and other quality and safety standards within the team.
- To support the team manager to ensure a clean environment for care and that infection prevention & control guidelines are followed at all times.
- To have an ongoing awareness of high clinical risk situations within the relevant teams and advise clinicians on actions to be taken to respond to risk.
- To review all incident reports and complete serious incident reports.
Communication
- To ensure that clear lines of communication and positive working relationship across professional and organisational boundaries are established and well known across the service in order to ensure to ensure timely and well-coordinated transitions of care and that treatment is received in line with best practice.
- To communicate effectively with staff through regular briefings and provide opportunities for staff involvement in service development.
- To communicate policies and procedures within the service, with partners and externally to ensure effective understanding and implementation.
- To communicate complex service-related information to senior managers, partners and relevant stakeholders using a variety of methods including, reports, presentations etc.
- To maintain effective and helpful relationships with service users, their relatives, friends and carers.
- To maintain effective relationships with members of the Trust, and other statutory and voluntary agencies.
Service Development and Review
- To ensure that individuals care pathways are monitored and that systems are in place for individuals to transition through the service appropriately, with service users being discharged within the appropriate timeframe without delays.
- To ensure that governance and assurance systems are in place for care pathways / clinical teams and to provide expert professional advice with regard to clinical care, incidents and complaints
- To ensure that services are delivered by practitioners with the appropriate knowledge, skills and competencies.
- To ensure that lessons are learnt and actions taken to improve services are embedded, with a particular focus on quality improvements.
- To take a leading role in quality improvement initiatives and train and develop staff to ensure their knowledge and skills are updated in this area.
- To ensure safeguarding vulnerable adults and children policy and protocols are adhered to.
- To plan and co-ordinate service review activities and to deliver, with team colleagues, a programme of regular audit and continuous service improvement.
- To lead the community engagement programme and delivery of tailored and co-produced services for key priority population groups.
- To participate in the development and implementation of Trust policy within the service and take an active role in all operational and business planning.
- To contribute to the on-going development and evaluation of the services in relation to need, local and national quality standards and target frameworks.
- To ensure that partners are involved in service development and that developments within the third sector are accounted for in developing the service.
- To work with service users, carers and other local stakeholders to tackle health inequalities.
- To ensure all service developments and commissioned services function within the parameters outlined by clinical governance requirements.
Management of Resources and Performance
- To use integrated management information systems to ensure resources are managed effectively.
- To ensure all members of the team are recording clinical and patient management information using IAPTus and RiO, as required.
- To undertake regular skill mix review to ensure the workforce structure is designed to meet service demands.
- To apply structured management for safe and effective use of all resources within budget and within legislative frameworks.
- To lead on the data analysis (via RIO) and collation monthly and quarterly CCG and Trust performance reports, as required.
Financial and Performance Management
- To be responsible for ensuring that the service meets the Key Performance Indicators (KPIs) agreed with CCG commissioners as well as nationally agreed targets (access and recovery).
- To deliver the services within the allocated budget and ensure that monthly financial reviews are undertaken.
- To work closely with the services allocated Financial Business Partner to ensure the services financial position remains within budget.
- In agreement with the Head of Service Delivery, the postholder may be responsible for an allocated budget for the service.
- To oversee the development of and distribution of key service performance reports to internal and external stakeholders, such as the Trust Board and the CCG.
Leadership
- To be a role model of clinical leadership and act in accordance with the relevant professional codes of practice and statutory guidance.
- To take personal accountability for own actions and omissions at all times.
- To practice in a way that actively minimises dependency and promotes recovery.
- To develop and promote collaborative and integrated working across all elements of the service.
- To ensure roles, responsibilities and accountability for team managers, partners and staff are clearly defined.
- To devolve resource management to team managers where appropriate.
- To ensure effective systems for supervision and PADR developmental review / appraisal are in operation in all teams.
- To identify essential and developmental training needs, recording and reporting on training take up and ensuring mandatory standards are met.
- To ensure all Human Resources policies are adhered to responding to grievance, dispute or disciplinary issues in a timely way.
- To support team managers in applying Trust recruitment procedures to ensure fair and timely employment of staff to meet service needs.
- To ensure all staff are applying customer care skills to ensure service users and carers feel welcomed, listened to and informed.
- To identify and acknowledge individual and team strengths and ensure access to opportunities for further development
- To facilitate career development and promote future leaders both for clinical practice and for management roles.
- To represent the Clinical Manager/Matron and deputise for them when required.
- To retain oversight and monitoring of emergency response.
Governance
- To work with the Head of Nursing & Quality and the Head of Service Delivery, and the line manager, to set up and administer monthly Performance Review & Quality Cluster meetings.
- To maintain and further develop approaches for involving service users, partners and wider stakeholders in the delivery of inpatient Services
- To ensure that the Trust's Governance processes are applied and that all staff work within the governance framework.
- To ensure clinical standards of care for service users are kept under review reporting any significant problems to the Head of Service Delivery
- To encourage staff to share good practice, develop ideas to improve services and promote research.
- To maintain a strong overview on environmental standards and address any issues relating to safety, dignity, poor quality and poor hygiene.
- To promote regular service audit and performance evaluation.
- To ensure robust risk assessment and management accordance with policies undertaking risk analyses as required and developing management plans to minimise risk.
Research, Training and Development
- To support student placements, training, mentoring and preceptorship within teams.
- To undertake mandatory and statutory training as required by Trust policy.
- To participate in regular supervision and annual development reviews as well as devising and participating in education and training programmes, as required.
- To contribute and commit to undertaking an annual Development Review/appraisal.
- To undertake personal development as identified in the Personal Development Plan (PDP).
- To identify potential areas where quality improvement and clinical research would advance services and patients experiences.
- To develop research proposals and actively take part in research initiatives and facilitate the services to create the right environment for research and quality improvement.
Person Specification
Experience
Essential
- Experience of working at a senior clinical or management level
- Experience of managing a clinical team
- Experience of managing and supervising other staff
- Experience of successfully planning, implementing and evaluating services
- Experience of service development / review and leading on change
- Experience of policy development and implementation within a team
- Experience of managing finances and budgeting
Desirable
- Experience of working in mental health
- Experience of managing services that have integrated partnerships
Training & Qualifications
Essential
- Educated to degree level or equivalent
- Professional qualification
- Evidence of post registration CPD to include specific training/education relevant to the post
Desirable
- Professional management qualification at diploma level or above
- Project management qualification e.g. PRINCE2 foundation level
- Post-graduate qualification in service improvement or healthcare leadership
Person Specification
Experience
Essential
- Experience of working at a senior clinical or management level
- Experience of managing a clinical team
- Experience of managing and supervising other staff
- Experience of successfully planning, implementing and evaluating services
- Experience of service development / review and leading on change
- Experience of policy development and implementation within a team
- Experience of managing finances and budgeting
Desirable
- Experience of working in mental health
- Experience of managing services that have integrated partnerships
Training & Qualifications
Essential
- Educated to degree level or equivalent
- Professional qualification
- Evidence of post registration CPD to include specific training/education relevant to the post
Desirable
- Professional management qualification at diploma level or above
- Project management qualification e.g. PRINCE2 foundation level
- Post-graduate qualification in service improvement or healthcare leadership
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
