Job summary
PEER SUPPORT COORDINATOR RICHMOND & KINGSTON B5 - Full-time 37.5 hours X 2
About the team:
You will be based within the Recovery and Support Teams in the London Borough of Richmond which are multidisciplinary teams providing support and treatment to adults experiencing severe and enduring mental health difficulties. However, you will be working very closely with a number of voluntary sector partners in Richmond who will be offering a number of peer support roles within their organisations that you will be supervising.
You will be responsible for the day to day functioning of these peer support services, working towards supporting these roles to develop or expand competencies within the peer support competency framework, as well as supporting integration within the teams they work in.
Main duties of the job
The post holder will contribute their lived experience knowledge and expertise in supporting the organisation to develop and embed peer-led recovery-focused services.
- They will be responsible for overseeing the day to day running of peer support services within a specified borough within the community service line across the Trust to our service users and carers through elements of their recovery journey.
- They will develop and maintain partnerships, in a specified borough, with agencies and organisations that provide peer support to the people we work with.
- They will provide a management and supervision function to people employed by partner organisations in lived experience roles.
Career progression pathways and development opportunities
We are committed to get the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. For this role, we offer career pathways to more senior roles within the lived experience workforce within the organisation.
In addition, we offer ongoing training and development in the area of peer support/lived experience.
About us
Benefits:
We offer a number of excellent staff benefits and understand the importance of a healthy work life balance. Some of our benefits are highlighted here:
- Generous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.
- Work life balance, we support a range of flexible options, such as: part-time working, job sharing, term-time working, compressed hours and working from home.
- Career development, there are plenty of opportunities to progress your career and we support your development through a number of programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmes
- Subsidised car parking - You can park at any of our sites at a reduced rate of £20/month.
- NHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.
Other benefits include:
- Eye examinations
- Looking after your health
- Cycle to work scheme
- Car lease scheme
- Season ticket loan
- Childcare vouchers
- Staff restaurants
For a full list of our benefits please visit:
https://www.swlstg.nhs.uk/about-the-trust/why-work-for-us/staff-benefits
Job description
Job responsibilities
-
You will need to have:
- Personal resilience developed through managing your own lived experience and recovery will support you to be a positive role model and contribute to the creation of a culture where lived experience and expertise is recognised and valued
- The ability to use your own lived experience as a person who has received services or actively cared for someone under the care of secondary services, to ensure the effective delivery of peer-led, recovery focussed support.
- Experience and training in best practice and principles for peer support and ability to role model and teach these to others and a portfolio of evidence of supervising and training others
- A background of partnership working, an understanding of the values and working practices of voluntary sector organisations and excellent communication skills to support networking
Job description
Job responsibilities
-
You will need to have:
- Personal resilience developed through managing your own lived experience and recovery will support you to be a positive role model and contribute to the creation of a culture where lived experience and expertise is recognised and valued
- The ability to use your own lived experience as a person who has received services or actively cared for someone under the care of secondary services, to ensure the effective delivery of peer-led, recovery focussed support.
- Experience and training in best practice and principles for peer support and ability to role model and teach these to others and a portfolio of evidence of supervising and training others
- A background of partnership working, an understanding of the values and working practices of voluntary sector organisations and excellent communication skills to support networking
Person Specification
TRAINING & QUALIFICATIONS
Essential
- Good standard of education with a relevant qualification (equivalent to A level standard) / appropriate portfolio of training in community &/or health, social care or a related field
Desirable
- Relevant professional qualification registered nurse / AHP/ Social Worker and/or Mental health related qualification e.g. Mental health first aid; coaching.
- Completion of accredited LXP/PSW training
- Customer Service/ Business Admin /ITQ or equivalent professional experience
EXPERIENCE
Essential
- Lived experience of mental health challenges or caring for a family member or friend who has experienced mental health challenges
- Experience of day to day operational team systems - working to a budget/ordering equipment /roster
- Experience of using Microsoft packages including Microsoft teams
- Prioritising, planning and organising own tasks
- Experience of dealing with difficult situations and confrontations
- Data entry and record keeping experience
- Recent experience of working in the mental health sector at band 4 or equivalent
- Experience of working with people and their families who may have complex physical &/or emotional wellbeing needs and require a diverse range of services or support
- Experience of working in collaboration with others to get a project completed
- Experience of designing and delivering training and facilitating groups
Desirable
- Lived experience of mental health challenges or caring for someone who has accessed secondary mental health services
- Experience of managing and developing a project or service
- Recruitment and selection of staff/volunteers
- Performance management of staff
- Experience of QII approaches
- Experience of working in a customer services role
- Experience of delivering events
KNOWLEDGE & SKILLS
Essential
- Understanding about the concepts of recovery and how these might be applied in practice
- Understanding of the principles and practice of peer support.
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of anti-discriminatory issues
- An understanding and current knowledge of Policy
Desirable
- Knowledge of the Trust including awareness of values & priorities
- Knowledge and Understanding of Voluntary Services supporting carers and/or people with mental health challenges
- Knowledge of the 4Pi national involvement standards
- Ability to participate in routine departmental tasks / procedures.
- Evidence of mental health related training / qualification
Person Specification
TRAINING & QUALIFICATIONS
Essential
- Good standard of education with a relevant qualification (equivalent to A level standard) / appropriate portfolio of training in community &/or health, social care or a related field
Desirable
- Relevant professional qualification registered nurse / AHP/ Social Worker and/or Mental health related qualification e.g. Mental health first aid; coaching.
- Completion of accredited LXP/PSW training
- Customer Service/ Business Admin /ITQ or equivalent professional experience
EXPERIENCE
Essential
- Lived experience of mental health challenges or caring for a family member or friend who has experienced mental health challenges
- Experience of day to day operational team systems - working to a budget/ordering equipment /roster
- Experience of using Microsoft packages including Microsoft teams
- Prioritising, planning and organising own tasks
- Experience of dealing with difficult situations and confrontations
- Data entry and record keeping experience
- Recent experience of working in the mental health sector at band 4 or equivalent
- Experience of working with people and their families who may have complex physical &/or emotional wellbeing needs and require a diverse range of services or support
- Experience of working in collaboration with others to get a project completed
- Experience of designing and delivering training and facilitating groups
Desirable
- Lived experience of mental health challenges or caring for someone who has accessed secondary mental health services
- Experience of managing and developing a project or service
- Recruitment and selection of staff/volunteers
- Performance management of staff
- Experience of QII approaches
- Experience of working in a customer services role
- Experience of delivering events
KNOWLEDGE & SKILLS
Essential
- Understanding about the concepts of recovery and how these might be applied in practice
- Understanding of the principles and practice of peer support.
- Good working knowledge of office procedures and all Microsoft office packages
- Awareness of anti-discriminatory issues
- An understanding and current knowledge of Policy
Desirable
- Knowledge of the Trust including awareness of values & priorities
- Knowledge and Understanding of Voluntary Services supporting carers and/or people with mental health challenges
- Knowledge of the 4Pi national involvement standards
- Ability to participate in routine departmental tasks / procedures.
- Evidence of mental health related training / qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
