Apprentice Administration Assistant
The closing date is 12 June 2025
Job summary
An exciting opportunity has arisen for an enthusiastic and motivated individual to join the North East London Diabetes Eye Screening Programme as an Apprentice Administration Assistant.
This apprenticeship role offers a valuable introduction to working within the NHS and provides hands-on experience in a busy healthcare environment. You will support the administrative functions of the screening service, which plays a vital role in the early detection and prevention of diabetes related eye disease.
***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***
Main duties of the job
This role involves providing a crucial first point of contact for patients, ensuring all incoming telephone calls are answered in a timely manner. Key responsibilities include booking and rescheduling clinic appointments for patients attending the diabetes eye screening clinics and arranging hospital transport for those who require assistance. Additionally, the position will involve helping with general administrative duties to support the smooth operation of the North East London Diabetes Eye Screening Programme.
- Provide the first point of contact for patients, carers and visitors attending the Diabetes eye screening clinics.
- To ensure that incoming telephone calls are responded to in a timely fashion and to ensure that the reception is manned at all times.
- Booking and rescheduling clinic appointments for patients attending the Retinal screening clinic.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Details
Date posted
11 June 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£29,583 a year pro rata p.a. incl.
Contract
Apprenticeship
Duration
18 months
Working pattern
Full-time
Reference number
293-EMRS1-0447
Job locations
Homerton Healthcare NHS Foundation Trust
Homerton Row
London
E9 6SR
Employer details
Employer name
Homerton Healthcare NHS Foundation Trust
Address
Homerton Healthcare NHS Foundation Trust
Homerton Row
London
E9 6SR
Employer's website
https://www.homerton.nhs.uk/ (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
Privacy notice
Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)