Homerton Healthcare NHS Foundation Trust

Locomotor Administrator – Senior clinical staff

The closing date is 24 June 2025

Job summary

An exciting opportunity has arisen for an experienced administrator to join our outpatient physiotherapy team.

You will play a key role in organising clinics and processing investigations for our advanced practice physiotherapists and consultants.

You will work face to face with clinicians and our team of administrators making a difference to patients who may be complex or distressed. You will also manage other administrative tasks such as ordering stock, budgetary support, bank staffing, managing waiting lists and compiling waiting list statistics.

You will have the opportunity to develop your leadership skills, supervising our receptionists. Candidates should have excellent and communication skills

Please note this post requires to work on site

We want to see the person in your application form, candidates who use any AI will be at a disadvantage and may be rejected.

Eligible applicants will be required to complete an online questionnaire to assist with shortlisting.Invitation to interview will be dependent on both your application form and online test result.

***ADVERT MAY CLOSE EARLY DUE TO HIGH APPLICATIONS***

Main duties of the job

Provide efficient admin support to the Locomotor Service managers, senior clinicians and their patients. Manage clinical diaries to ensure patients receive the care they need and clinical slots are appropriately utilised.

The post holder will work in a challenging socio-economic environment involving clients who may be highly distressed and those from diverse cultural backgrounds.

Communicate effectively with clinicians, IT personnel, GP's, Consultants patients and other parties to ensure efficient and timely service is maintained.

The post holder will have supervisory responsibility for reception staff and cover reception when required and ensure reception is working effectively at all times.

Provide support and deputise in the absence of the Locomotor Office Manager, offer flexible support to the Admin lead when required. This includesordering stock, recording staff sickness, annual leave and bank staff payment

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Date posted

10 June 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£31,944 to £34,937 a year pro rata p.a. incl.

Contract

Permanent

Working pattern

Part-time

Reference number

293-EMRS1-0446

Job locations

Locomotor Service

Locomotor Service, st Leonards, Nuttall Street

London

N1 5LZ

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualifications

Essential

o5 GCSEs including English and Maths (or equivalent)
oDemonstrate IT literacy, with proficiency using Microsoft packages

Skills and Abilities

Essential

oAbility to demonstrate competence to manage computer databases, current Microsoft packages and any related databases
oExcellent telephone and face-to-face communication skills.
oBe able to communicate effectively, both in writing and verbally to a high standard with key stakeholders e.g. staff, patients and GPs and GP practice managers.
oAbility to work to deadlines and prioritise workload.

Experience

Essential

oPrevious administrative experience in a similar role or equivalent experience
oExperience working with a team

Desirable

Experience

Knowledge

Essential

oKnowledge/understanding of confidentiality issues
oKnowledge of booking systems.
oData analysis and management skills
oExcellent IT skills

Trust values & other requirements

Essential

oUnderstanding and demonstration of the Trust Values

Person Specification

Education/Qualifications

Essential

o5 GCSEs including English and Maths (or equivalent)
oDemonstrate IT literacy, with proficiency using Microsoft packages

Skills and Abilities

Essential

oAbility to demonstrate competence to manage computer databases, current Microsoft packages and any related databases
oExcellent telephone and face-to-face communication skills.
oBe able to communicate effectively, both in writing and verbally to a high standard with key stakeholders e.g. staff, patients and GPs and GP practice managers.
oAbility to work to deadlines and prioritise workload.

Experience

Essential

oPrevious administrative experience in a similar role or equivalent experience
oExperience working with a team

Desirable

Experience

Knowledge

Essential

oKnowledge/understanding of confidentiality issues
oKnowledge of booking systems.
oData analysis and management skills
oExcellent IT skills

Trust values & other requirements

Essential

oUnderstanding and demonstration of the Trust Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

Certificate of Sponsorship

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Locomotor Service

Locomotor Service, st Leonards, Nuttall Street

London

N1 5LZ

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Locomotor Service

Locomotor Service, st Leonards, Nuttall Street

London

N1 5LZ

Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)