Job summary
We are looking for TWO candidates to fill the following posts:
Full time - 37.5 hours per week
Part time - 30 hours per week
We are seeking an organised and proactive Administrator to join our dedicated Health Visiting team at Homerton Healthcare. Based at Orsman Road, this vital role supports the smooth running of the 0-5 and Single Point of Access Teams, ensuring efficient administrative operations across the service.
As a key point of contact, you will handle a range of responsibilities, including managing daily operational tasks, maintaining data accuracy, supporting safeguarding processes, and coordinating communications between internal teams and external partners. You will play an essential role in helping the team meet performance targets and deliver high-quality services to children and families across the community.
If you have excellent organisational skills, experience in administrative roles, and a commitment to providing outstanding support, we would love to hear from you.
***ADVERT MAY CLOSE EARLY DUE TO HIGH APPS***
Main duties of the job
- Facilitate the smooth operation of the 0-5 and Single Point of Access (SPA) Teams by managing key administrative tasks such as appointment booking, maintaining team planners, and supporting safeguarding processes
- Process daily operational reports, including birth and antenatal lists, demographic changes, and A&E reports, to ensure data accuracy and consistency across systems such as RIO and EPR.
- Act as the first point of contact for enquiries, ensuring effective communication with internal teams and external partners, including social services, GP practices, and early years settings.
- Compile and distribute safeguarding files, ensure the accuracy of sensitive information, and liaise with relevant stakeholders to support the continuity of care.
- Deliver training to team members to foster a culture of learning and continuous improvement within the service.
More detailed duties of the job can be found in the Job description
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s on this page
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- General level of education NVQ - Levels 2 or equivalent
Desirable
- NVQ - level 3 or equivalent
Skills / Abilities
Essential
- Communication skills, both written and verbal
- Ability to relate appropriately to staff at all levels
- Problem solving skills
- Influencing skills
- Excellent organisational and administration skills - prioritising, meeting deadlines, setting standards
- Ability to manage own workload and work under pressure
- Ability/willingness to learn new skills
- Word processing skills (Word, Excel etc)
- Basic report writing skill
- Ability to use range of IT software's including RIO and EPR
- Have the ability to work flexibly within teams and work across the service including attending other community sites
Desirable
- Ability to support the well baby clinic
Experience
Essential
- Have a minimum of 1 year experience of working with people effectively from various backgrounds
- Experience of administrative duties
- Experience of working in a team
Desirable
- An understanding of Community Health care of working with Children and Families
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Have a understanding of the different needs of working with families in inner city and of the health visiting role
- Working knowledge of the requirements of safeguarding children and families
- Knowledge of risk and own limitations
Desirable
- Basic safeguarding training
- Understanding of work with GP's Children's Centre and Early Years Settings.
- Knowledge of clinical governance and risk
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Flexible approach to work arrangements including a willingness to work and travel across sites independently
Person Specification
Education / Qualifications
Essential
- General level of education NVQ - Levels 2 or equivalent
Desirable
- NVQ - level 3 or equivalent
Skills / Abilities
Essential
- Communication skills, both written and verbal
- Ability to relate appropriately to staff at all levels
- Problem solving skills
- Influencing skills
- Excellent organisational and administration skills - prioritising, meeting deadlines, setting standards
- Ability to manage own workload and work under pressure
- Ability/willingness to learn new skills
- Word processing skills (Word, Excel etc)
- Basic report writing skill
- Ability to use range of IT software's including RIO and EPR
- Have the ability to work flexibly within teams and work across the service including attending other community sites
Desirable
- Ability to support the well baby clinic
Experience
Essential
- Have a minimum of 1 year experience of working with people effectively from various backgrounds
- Experience of administrative duties
- Experience of working in a team
Desirable
- An understanding of Community Health care of working with Children and Families
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Have a understanding of the different needs of working with families in inner city and of the health visiting role
- Working knowledge of the requirements of safeguarding children and families
- Knowledge of risk and own limitations
Desirable
- Basic safeguarding training
- Understanding of work with GP's Children's Centre and Early Years Settings.
- Knowledge of clinical governance and risk
Trust Values, Equal Opportunities & Other Requirements
Essential
- Understanding and demonstration of the Trust Values
- Commitment and adherence to equality, diversity and inclusion
- Flexible approach to work arrangements including a willingness to work and travel across sites independently
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
