Job summary
Emergency Medicine and Rehabilitation Services
Assistant Service Manager
Due to internal promotions an exciting opportunity has arisen within the EMRS Division of Homerton Hospital for us to recruit an Assistant Service Manager. We currently have a permanent contract positions to offer.
The Assistant Service Manager role is a practical one and the post holder will work as part of the management team responsible for the division. The post holder will report to one of the Service Managers within IMRS.
The post holder will be responsible for a number of key areas. Firstly, they will work closely with the divisional management team in the operational management of its clinical services. Within the management of the division, they will have a role in operational management and also in the management of staff. This role is ideal for someone who is looking to expand on their leadership experience and gain operational management and service delivery knowledge.
Main duties of the job
You will have the ability to work independently as well as part of a multi-disciplinary team.
You will be a key member of staff and will be integral to the success of the hospital, through your relationships with both clinical staff and patients.
We are looking for a motivated, enthusiastic person who will adhere to the Trusts values and in return we will offer training and development, a friendly working environment and high levels of work satisfaction.
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualifications
Essential
- University Degree in a relevant discipline OR equivalent certificate/diploma in management/leadership or equivalent experience.
- IT courses completed in Excel and Access or equivalent experience.
Skills/ Abilities
Essential
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and the ability to engage and motivate clinical teams.
- Team work and leadership skills.
- Effective time management skills.
- Data entry & analysis skills.
- Excellent IT skills including Outlook, Word, Excel and Access.
- Ability to manipulate data in Excel and produce charts.
- Willingness and ability to learn.
- Prioritise workload and multi task.
- Work to tight deadlines under pressure.
Experience
Essential
- Experienced administrator.
- Experience of operational management.
- Involvement in audit/ research with demonstrated effect.
- Working within a multi-disciplinary team.
Desirable
- Experience of retrieving and understanding complex information from electronic databases.
- NHS experience.
- Experience of project management
Knowledge
Essential
- Management principles and practice including performance management.
- Knowledge/understanding of confidentiality issues.
- Knowledge of national access targets including 18 week Referral To Treatment target and the Cancer Waiting Times.
- Standards and related data collection and reporting techniques.
Other Requirements
Essential
- Understanding of the Trust values.
- Flexible approach to work.
Person Specification
Education / Qualifications
Essential
- University Degree in a relevant discipline OR equivalent certificate/diploma in management/leadership or equivalent experience.
- IT courses completed in Excel and Access or equivalent experience.
Skills/ Abilities
Essential
- Excellent written and verbal communication skills.
- Excellent interpersonal skills and the ability to engage and motivate clinical teams.
- Team work and leadership skills.
- Effective time management skills.
- Data entry & analysis skills.
- Excellent IT skills including Outlook, Word, Excel and Access.
- Ability to manipulate data in Excel and produce charts.
- Willingness and ability to learn.
- Prioritise workload and multi task.
- Work to tight deadlines under pressure.
Experience
Essential
- Experienced administrator.
- Experience of operational management.
- Involvement in audit/ research with demonstrated effect.
- Working within a multi-disciplinary team.
Desirable
- Experience of retrieving and understanding complex information from electronic databases.
- NHS experience.
- Experience of project management
Knowledge
Essential
- Management principles and practice including performance management.
- Knowledge/understanding of confidentiality issues.
- Knowledge of national access targets including 18 week Referral To Treatment target and the Cancer Waiting Times.
- Standards and related data collection and reporting techniques.
Other Requirements
Essential
- Understanding of the Trust values.
- Flexible approach to work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
