Band 4 HSHS Administrator (Psychosex)

Homerton Healthcare NHS Foundation Trust

This job is now closed

Job summary

This post offers an exciting opportunity for an individual to work within Homerton Sexual Health Services. The postholder will work as part of a small administrative team to support the administration and facilitation of the HSHS Psychology Team. This role is integral to the smooth and efficient running of administrative processes for and within the sexual health service, particularly within the psychosexual pathway.

The postholder will work closely alongside the Psychosexual Lead, to ensure all administrative and operational procedures are in place in order to meet the KPI's for the service. This includes the everyday administration of the service, supporting the trainee psychosexual therapists' induction, contributing to the safe management of waiting lists, and the production of quarterly KPI reports. The development of an appropriate clinical role will be established in order to meet academic requirements as well as service needs.

The post holder will have good written and verbal communication skills and be highly organised; the post-holder will be the first point of contact for clients, and other professionals/agencies during the process. The postholder will be required to manage and monitor tight time frames as part of the process, escalating any issues to line management and / or the designated officers as appropriate; this will include management of information, records, calenars, databases, correspondence and reports.

Main duties of the job

To develop and manage systems for efficient administration and co- ordination of care, training & research.

To report immediately any incidents affecting staff, users or visitors on health service property in accordance with Trust policies.

To manage diaries, work plans and project plans as required.

To carry out other clinical and administrative tasks as appropriate to the post holder's grade.

To maintain the onward referral database for patients that are not accepted into the service.

To provide excellent communication skills to ensure a quality and friendly service is offered within Homerton Healthcare to professionals and clients.

To book appointments, clinics, and assist with the onboarding of trainees to the service.

The postholder will manage incoming and outgoing communication following referrals with patients and referrers in liaison with the Psychosexual Lead.

The postholder will be responsible for the psychosexual trainee induction and ongoing administrative support.

To attend the weekly Psychology team meetings and take minutes and actions.

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Date posted

22 July 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£30,279 to £33,116 a year p.a. inc.

Contract

Permanent

Working pattern

Part-time

Reference number

293-CCS-0572

Job locations

Homerton Healthcare NHS Foundation Trust

Hackney

E9 6SR

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Qualifications

Essential

A Level or equivalent or NVQ level 3 or equivalent experience

Desirable

Interest in psychology or previous experience working with psychology teams

Skills

Essential

Ability to use standard Windows packages e.g. MS Office
Ability to manipulate data within a database / spreadsheet.
Ability to prioritise a heavy workload.
Excellent organisation and administrative skills.
Excellent written and verbal communication skills.

Experience

Essential

Reasonable administrative experience in a pressurised office environment.
Experience of databases.
Experience of office procedures and systems
Experience of working as part of a team.

Desirable

An understanding of psychology applied to the sexual health systems.

Person Specification

Qualifications

Essential

A Level or equivalent or NVQ level 3 or equivalent experience

Desirable

Interest in psychology or previous experience working with psychology teams

Skills

Essential

Ability to use standard Windows packages e.g. MS Office
Ability to manipulate data within a database / spreadsheet.
Ability to prioritise a heavy workload.
Excellent organisation and administrative skills.
Excellent written and verbal communication skills.

Experience

Essential

Reasonable administrative experience in a pressurised office environment.
Experience of databases.
Experience of office procedures and systems
Experience of working as part of a team.

Desirable

An understanding of psychology applied to the sexual health systems.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information