Homerton Healthcare NHS Foundation Trust

Service Manager - Outpatient Therapies

Information:

This job is now closed

Job summary

The Trust wishes to appoint an ambitious and motivated individual to support the operational management of the Outpatient therapies Service within the Emergency, Medicine and Rehabilitation Services Division (EMRS).

This post will provide general operational management and business support to the Outpatient Therapy Services, including Adult MSK Physiotherapy, Hand Therapy, Pelvic health Physiotherapy and Surgical Appliances .

The post holder will be fully involved in planning and achieving the Service Objectives in line with divisional targets and trust strategy.

The successful candidate will possess the ability to work closely with senior clinicians, effectively manage performance against a range of standards and generate clear strategic plans for their services.

This is an exciting role for an aspiring manager within an organisation that has a reputation for developing and promoting talented individuals.

Main duties of the job

  • Work with the Outpatient therapies clinical leadership team, divisional management team, management teams of referrers into the service, CIS/IT, Outpatient transformation team, QI team, community services, to ensure the achievement of performance and other local and national clinical and non-clinical targets.
  • Work with the local, divisional and community management teams within specific clinical areas and in partnership with operational managers and clinicians to ensure the effective provision of consistent quality services.
  • Provide first line operational management to surgical appliances and administrative departments
  • In liaison with the Outpatient therapies Lead, ensure appropriate systems and processes are established in departments and areas to support the robust reporting and progress of governance, risk and safeguarding issues
  • Assist Outpatient therapies lead to manage designated financial resources within budget
  • Support the development of service line reporting and service line management

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Details

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year p.a. inc

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

293-EMRS1-0317

Job locations

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualification

Essential

  • Degree level or demonstrable ability to work at degree level

Desirable

  • Management qualification

Experience

Essential

  • Substantive management experience within a healthcare or related environment

Desirable

  • Business planning Project and change management

Skills/Abilities

Essential

  • Proven leadership abilities
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Ability to use own judgement and initiative and prioritise workload
  • Excellent written and oral communication skills
  • Able to behave confidently and assertively and influence a wide range of staff
  • Able to work under pressure and to deadlines
  • Able to analyse and assimilate complex information
  • Project management and ability to deliver work on target and to tight deadlines
  • Advanced user of Microsoft Office
  • Ability to problem solve and make effective decision in a high pressure environment
  • Able to chair/lead meetings

Desirable

  • Able to use modelling tools and conduct statistical analysis
  • Strategic thinker
  • Experience of developing business cases and new business proposals
  • Financial and budget management skills

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of audit, clinical governance mechanisms & CQC standards
  • Knowledge of the NHS plan, NSF and modernisation and service improvement tools

Desirable

  • Knowledge of Operational management, planning and commissioning guidelines and targets

Other

Essential

  • Commitment and adherence to the Equality Act
  • Understanding of the Trust values
  • Co-ordinator and team player
Person Specification

Education/Qualification

Essential

  • Degree level or demonstrable ability to work at degree level

Desirable

  • Management qualification

Experience

Essential

  • Substantive management experience within a healthcare or related environment

Desirable

  • Business planning Project and change management

Skills/Abilities

Essential

  • Proven leadership abilities
  • Staff and performance management skills and the ability to deal promptly and appropriately with staffing issues as they arise
  • Ability to use own judgement and initiative and prioritise workload
  • Excellent written and oral communication skills
  • Able to behave confidently and assertively and influence a wide range of staff
  • Able to work under pressure and to deadlines
  • Able to analyse and assimilate complex information
  • Project management and ability to deliver work on target and to tight deadlines
  • Advanced user of Microsoft Office
  • Ability to problem solve and make effective decision in a high pressure environment
  • Able to chair/lead meetings

Desirable

  • Able to use modelling tools and conduct statistical analysis
  • Strategic thinker
  • Experience of developing business cases and new business proposals
  • Financial and budget management skills

Knowledge

Essential

  • Knowledge/understanding of confidentiality issues
  • Knowledge of audit, clinical governance mechanisms & CQC standards
  • Knowledge of the NHS plan, NSF and modernisation and service improvement tools

Desirable

  • Knowledge of Operational management, planning and commissioning guidelines and targets

Other

Essential

  • Commitment and adherence to the Equality Act
  • Understanding of the Trust values
  • Co-ordinator and team player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Outpatient Therapies Lead

Matthew Cowan-Dickie

mcowan-dickie@nhs.net

02085107835

Details

Date posted

08 April 2024

Pay scheme

Agenda for change

Band

Band 7

Salary

£51,488 to £57,802 a year p.a. inc

Contract

Fixed term

Duration

12 months

Working pattern

Part-time

Reference number

293-EMRS1-0317

Job locations

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Supporting documents

Privacy notice

Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)