Bank Receptionists / Administrators

Homerton Healthcare NHS Foundation Trust

Information:

This job is now closed

Job summary

The Staff Bank at Homerton Healthcare is a pool of temporary staffing used as and when required to fill gaps across the organisation. We consider our Staff Bank workers to be an integral part of our success and have recently increased our bank rate to support our bank workers! We are proud of them and the contribution they make to help ensure we provide safe and effective care to our patients.

One of the benefits of being on our Staff Bank is that you can enjoy the flexibility of choosing where you want to work and the roles you undertake. Please note shifts are throughout Monday to Friday only.

As a Staff Bank Worker, you can choose from a range of potential opportunities which vary between Band 2 to Band 4 bank roles, including:

  • Receptionists
  • Administrators
  • Medical Secretary
  • HR or IT Admin Support
  • Admin support in Healthcare Records
  • Other ad-hoc admin roles across a range of clinical and non-clinical services

Many of our permanent staff have started on our Staff Bank and there are opportunities to apply for permanent positions.

To start your journey on Staff Bank with Homerton Healthcare NHS Foundation Trust, you will have excellent written and verbal communication skills, be confident in dealing with a range of customers playing a crucial role in providing great customer service.

Main duties of the job

We are looking to recruit administrators who share and consistently demonstrate our Trust Values. Your duties will vary dependent on the role and could include:

  • Dealing with enquiries in person and over the telephone
  • Welcoming visitors and acting as first point of contact on reception
  • Booking patients for appointments and preparing notes for clinics
  • To produce various types of correspondence i.e. letters, emails using Microsoft Office Packages and through audio typing
  • Scanning, filing and retrieving of paperwork including medical records
  • General data inputting on various systems
  • To support various members within the team

A part of our selection process is an online English test. If your application is shortlisted, you will receive an email for the test which needs to be completed within 48 hours.

***Vacancy closing date is indicative only and it may close early without notice when sufficient applications have been received***

About us

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

Date posted

11 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£14.07 to £22 an hour Band 2 - Bank

Contract

Bank

Working pattern

Flexible working

Reference number

293-BANK-0542-N

Job locations

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Job description

Job responsibilities

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Person Specification

Education/Qualifications

Essential

  • GCSE's in Maths & English or equivalent

Desirable

  • RSA / Pitmans level 1 typing or word processing

Skills/Abilities

Essential

  • Able to prioritize workload and meet deadlines
  • Good communication/written skills
  • Customer focused

Experience

Essential

  • Admin/Reception experience

Desirable

  • NHS experience
  • Substantive reception/ Administration experience.

Knowledge

Essential

  • Understanding of confidentiality/Data protection
  • Admin day to day duties (i.e. phone calls, emails, scanning etc).

Desirable

  • Knowledge of EPR

Other

Essential

  • Understanding of Trust Values
Person Specification

Education/Qualifications

Essential

  • GCSE's in Maths & English or equivalent

Desirable

  • RSA / Pitmans level 1 typing or word processing

Skills/Abilities

Essential

  • Able to prioritize workload and meet deadlines
  • Good communication/written skills
  • Customer focused

Experience

Essential

  • Admin/Reception experience

Desirable

  • NHS experience
  • Substantive reception/ Administration experience.

Knowledge

Essential

  • Understanding of confidentiality/Data protection
  • Admin day to day duties (i.e. phone calls, emails, scanning etc).

Desirable

  • Knowledge of EPR

Other

Essential

  • Understanding of Trust Values

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Additional information

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Homerton Healthcare NHS Foundation Trust

Address

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Employer's website

https://www.homerton.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Staff Bank Recruitment Officer

Anastasia Nyrkova

huh-tr.bank.recruitment@nhs.net

Date posted

11 January 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£14.07 to £22 an hour Band 2 - Bank

Contract

Bank

Working pattern

Flexible working

Reference number

293-BANK-0542-N

Job locations

Homerton Healthcare NHS Foundation Trust

Homerton Row

London

E9 6SR


Supporting documents

Privacy notice

Homerton Healthcare NHS Foundation Trust's privacy notice (opens in a new tab)