Job summary
The Radiology Admin & Clerical Team at Homerton Hospital are a close-knit group of hardworking individuals. We are looking for an enthusiastic person to join the team who has a keen interest in both administration and healthcare. The role is an apprenticeship and will therefore be varied. You will have significant contact with both members of the public as well as hospital staff.
Working Hours Full Time: 37.5 per week
Main duties of the job
The ideal candidate would have a background in healthcare administration however this is not mandatory as full training will be given in the department and through the apprenticeship programme.
You will be responsible for a comprehensive range of administrative, clerical and reception/booking duties, ensuring records are maintained to the highest standards.
You will complete the Customer Service Practitioner Level 2 with lifetime training. This training is a blended delivery model with both facilitated and self- directed learning, leading to end point assessment and final grade.
You will work with the admin and clerical Team Leaders and Admin and Systems Manager to ensure an efficient and effective service delivery to all users of the department.
***Advertised closing date is indicative only and this vacancy may close early without notice when sufficient applications have been received.***
About us
Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.
We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of "Outstanding" from the Care Quality Commission (CQC).
Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.
Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.
We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.
Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.
Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Person Specification
Education / Qualification
Essential
- G.C.S.E. Grade B - D English and Mathematics or equivalent
Desirable
Skills/ Abilities
Essential
- Excellent written and verbal communication skills
- Excellent telephone communication skills
- Ability to work as part of a multidisciplinary team.
- Ability to maintain good relationships with colleagues and follow instructions given
Desirable
Experience
Essential
- Reception duties - making and sending appointments, photocopying, dealing with queries over the telephone or in person, updating and maintaining manual filing systems
- Previous experience of working in an office environment
- Previous experience of frontline working
Desirable
- Previous experience of the NHS.
- Previous experience of working in a healthcare environment.
- Knowledge of EPR system
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Data Quality
- Data Protection Act
- Adaptable, flexible, willing to undertake varied and new tasks
Trust Values
Essential
- Understanding and demonstration of the Trust Values.
Person Specification
Education / Qualification
Essential
- G.C.S.E. Grade B - D English and Mathematics or equivalent
Desirable
Skills/ Abilities
Essential
- Excellent written and verbal communication skills
- Excellent telephone communication skills
- Ability to work as part of a multidisciplinary team.
- Ability to maintain good relationships with colleagues and follow instructions given
Desirable
Experience
Essential
- Reception duties - making and sending appointments, photocopying, dealing with queries over the telephone or in person, updating and maintaining manual filing systems
- Previous experience of working in an office environment
- Previous experience of frontline working
Desirable
- Previous experience of the NHS.
- Previous experience of working in a healthcare environment.
- Knowledge of EPR system
Knowledge
Essential
- Knowledge/understanding of confidentiality issues
- Data Quality
- Data Protection Act
- Adaptable, flexible, willing to undertake varied and new tasks
Trust Values
Essential
- Understanding and demonstration of the Trust Values.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
