Healthcare Support Worker - Urgent & Emergency Care

The Princess Alexandra Hospital NHS Trust

The closing date is 07 May 2025

Job summary

We are now recruiting enthusiastic and motivated Health Care Support Workers to become part of our wider health care team, which provides high standards of care to our patients.

This vacancy is for positions within the Emergency Department (ED)

You will attend a robust clinical induction, and comprehensive practical based programme, to gain the skills and knowledge to provide quality care to our patients. We will provide you with the tools to gain your care certificate if you have not already completed it.

We welcome applications for those seeking both full and part-time employment, the minimum contract we can offer is 24.5 hours per week.

Main duties of the job

The Health Care Support Worker works as part of the ward/department team under the supervision of registered nurse/midwife and:

Participates in the delivery of patient care

Contributes towards ward/department organisation

Support registered nurses in the provision of a safe and caring environment

Complete National Care Certificate

The post is advertised as a Band 3 role subject to the following:

successfully completing the care certification within the six month probationary period of employment, during which you will be paid Band 2

or

providing a copy of your completed care certificate which has been reviewed during the recruitment process and determined as meeting the accepted standard

Upon successful completion (or accepted evidence) of the Care Certification and completion of the probationary period of employment, you will be promoted to NHS AFC Band 3

Failure to complete the Care Certification within this timeframe may result in termination of employment

About us

Our Organisation

The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.

We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.

Our Values

The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:

Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts

Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both

Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care

The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum inclusive of high cost area supplement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

292-7115669-UEC

Job locations

The Princess Alexandra / St Margaret's / Herts and Essex Hospital NHS Trust

Harlow / Epping / Bishops Stortford

CM20 1QX


Job description

Job responsibilities

Please see the attached Job description and person specification for the full job details. This is available to download at any time.

Job description

Job responsibilities

Please see the attached Job description and person specification for the full job details. This is available to download at any time.

Person Specification

Education and experience

Essential

  • Level One Functional Skills in maths and English or above.
  • Demonstrates an understanding of the importance of quality of care
  • Able to communicate effectively with patients and colleagues verbally and in writing skills

Desirable

  • Previous experience in health care

Sills and abilities

Essential

  • Demonstrate an awareness of healthcare work and policies and procedures
  • Enthusiasm and commitment to working within the healthcare setting
Person Specification

Education and experience

Essential

  • Level One Functional Skills in maths and English or above.
  • Demonstrates an understanding of the importance of quality of care
  • Able to communicate effectively with patients and colleagues verbally and in writing skills

Desirable

  • Previous experience in health care

Sills and abilities

Essential

  • Demonstrate an awareness of healthcare work and policies and procedures
  • Enthusiasm and commitment to working within the healthcare setting

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra / St Margaret's / Herts and Essex Hospital NHS Trust

Harlow / Epping / Bishops Stortford

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


Employer details

Employer name

The Princess Alexandra Hospital NHS Trust

Address

The Princess Alexandra / St Margaret's / Herts and Essex Hospital NHS Trust

Harlow / Epping / Bishops Stortford

CM20 1QX


Employer's website

https://www.pah.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Recruitment team

Recruitment

paht.recruitment@nhs.net

01279978181

Date posted

23 April 2025

Pay scheme

Agenda for change

Band

Band 2

Salary

£24,169 to £25,674 a year per annum inclusive of high cost area supplement

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

292-7115669-UEC

Job locations

The Princess Alexandra / St Margaret's / Herts and Essex Hospital NHS Trust

Harlow / Epping / Bishops Stortford

CM20 1QX


Supporting documents

Privacy notice

The Princess Alexandra Hospital NHS Trust's privacy notice (opens in a new tab)