Receptionist - Ophthalmology Outpatients
The Princess Alexandra Hospital NHS Trust
This job is now closed
Job summary
The Outpatients team are on the lookout for a receptionist to join their dynamic team in an exciting and busy role. This is a great opportunity for those interested in an entry-level administration role; you will need to be highly motivated, dedicated and passionate about delivering patient-focused customer service, and in return you will be supported in your personal and professional development.
Main duties of the job
You will be the first point of contact for patients and families visiting the Outpatients department. You'll be responsible for booking them into the outpatient clinic, as well as managing all relevant administrative tasks which will support patients through their journey in Outpatients.
Previous administrative or customer service experience is desirable, but not essential. You will however need to be computer-literate and have experience using Microsoft Office packages.
About us
Our Organisation
The Princess Alexandra Hospital NHS Trust (PAHT) provides a full range of general acute, outpatient and diagnostic services at The Princess Alexandra Hospital in Harlow, the Herts and Essex Hospital in Bishop's Stortford, and St Margaret's Hospital in Epping.
We employ 3,500 staff and serve a local population of around 350,000 people living in west Essex and east Hertfordshire, centred on the M11 corridor and the towns of Harlow, Bishop's Stortford and Epping. Our extended catchment area incorporates a population of up to 500,000 and includes the areas of Hoddesdon, Cheshunt and Broxbourne in Hertfordshire.
Our Values
The Princess Alexandra Promise to our patients as identified by our 3 values which will contribute to improving our patient experiences:
Patient at heart - Always holding the patient and their wellbeing at the centre of our thoughts and efforts
Everyday excellence - Sharing and celebrating our successes, being honest when we get it wrong, giving us the ability to learn from both
Creative collaboration - Knowing strength comes from diversity, we combine our experiences, skills and talents, working together to find new and better ways to care
The Trust believes in investing in all our staff and rewarding high standards of care whilst building for excellence and in return we expect our staff to uphold the Trust values to the highest level.
Date posted
13 January 2025
Pay scheme
Agenda for change
Band
Band 2
Salary
£23,615 a year per annum plus 5% high cost area supplement
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
292-6889482-SCC
Job locations
PAH and Keats house
Harlow
CM20 1QX
Employer details
Employer name
The Princess Alexandra Hospital NHS Trust
Address
PAH and Keats house
Harlow
CM20 1QX
Employer's website
https://www.pah.nhs.uk (Opens in a new tab)
For questions about the job, contact:
Supporting documents
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